360 Reviews of Bob Lindsay Honda - Service Center
Caring, Understanding and great customer service I have been going to Bob Lindsay since 2008. I have the best service from Justin Perry! Every time I have been to the shop especially the past year, I have been going to Bob Lindsay since 2008. I have the best service from Justin Perry! Every time I have been to the shop especially the past year, Justin has always taken care of my care and my concerns. Making sure I have a shuttle. Making sure my car is fixed up to my standards. Especially, this week when my car died. Yes, he was sympathetic when he told me on the phone. He tried finding a used engine. When I decided it was time to let more civic si go; he made suggestions. He reached out to a Matt Szidon in sales and let him know what I wanted and was looking for in a car. It was because of him that I will always want to have him as my service center contact. Caring. Understanding. Great customer Service. Next, Matt Szidon had to deal with my shock of my car being not fixable and my tears. I was not the easiest person to have to deal with that day. I also work retail and know the troubles of dealing with people. I was too emotional and probably a little rude (not the kind of person I am or want to deal with). Matt was understanding and knew I was having issues. I had to think about signing and committing for a day. I called the next day and talked to Justin. And then Tammy Boyd helped me finalize my decision to order a new civic si. I was totally impressed with the three amigos!! It took one day to locate my new car...and get it to the dealership. The process was so easy and painless! I will recommend all three to all of my friends! It takes a special person to work sales and with the public. Not everyone has that ability or knack. I commend all three of them! Three words to sum up Bob Lindsay Honda dealership....Caring. Understanding. And GREAT customer service!!! Thank you Justin, Matt and Tammy for making the transition from a car I loved to a new car I TOTALLY love!!! More
Thanks for employing great people I was this dealership recently a routine service on one of my Honda vehicles. Emily is the service tech who took care of me during this service, I was this dealership recently a routine service on one of my Honda vehicles. Emily is the service tech who took care of me during this service, and this was my first experience with her. She did a really great job; she was attentive to my needs, and while my vehicle was being services she provided an update and advised me of a couple upcoming services. She told me that the timing belt is past due for replacement based on the vehicle's age, and the 90K service will be due the next time bring this vehicle in. I had checked my owner's manual regarding the timing belt replacement before I scheduled this service, but it was vague on this subject. Emily's advice was very helpful for me. Emily is just one example of the great people I've had the pleasure to work with at this dealership. Others include Brenda, Justine, and Jen. More
Honda A/C Problems Honda knows they have problems with CRV A/C. No recall, if you are out of warranty your screwed. No help from dealer. Thought I'd be a Honda customer Honda knows they have problems with CRV A/C. No recall, if you are out of warranty your screwed. No help from dealer. Thought I'd be a Honda customer for life . They could care less. More
Dealership has been working with us to fix the problems our Honda Odyssey has been having. Usually prompt at getting us in and tries to work with the customer. our Honda Odyssey has been having. Usually prompt at getting us in and tries to work with the customer. More
Absolutely unfriendly and arrogant employees. Stay away from this place as they are after your hard earned money. I would not trust any thing they say. from this place as they are after your hard earned money. I would not trust any thing they say. More
Bob Lindsay Honda always goes above and beyond for their clients. We have only bought from them as we are treated so well. They have great customer service- whether it's explaning the vehicle issue durin clients. We have only bought from them as we are treated so well. They have great customer service- whether it's explaning the vehicle issue during maintence, loaning a vehicle, or simply sending a note- we love them! They always make time for their customers.Thank you Bob Lindsay Honda! More
In the past, we have dealt with 2 other auto dealerships, and our experience with Honda has been far more satisfactory. Bob Lindsay Honda has given us superior service, and have always listened to our conce and our experience with Honda has been far more satisfactory. Bob Lindsay Honda has given us superior service, and have always listened to our concerns. More
I brought my car in for an alignment check. I had previously spoke with Emily Norris when I had my car in for a recall earlier in the year. Justin was so helpful and I was waiting for my car so I tho previously spoke with Emily Norris when I had my car in for a recall earlier in the year. Justin was so helpful and I was waiting for my car so I thought I would look Emily Norris up. After talking to her about a new Honda she refered me to Clark Taylor because Bob Widmer was off that day. The deal I got and the customer service I experienced made me feel like buying and new car, so I did. That process also went perfectly. They found my car and put a spoiler on it within a few days. Bob Widmer handled my delivery on Saturday. Everything went as planned. Bill handled the financing end of it and was also excellent. This in my second Honda and this summer I will be looking for a car for my daughter to drive to Bradley. Of course we will come to Bob Lindsay to find a car for her. What a great experience and a great team approach to customer service. More
I always have a good experience at Bob Lindsay Honda, they work really hard to keep the customer happy. Brad May is my salesman and he is terrific! I recently had an appointment for our Pilot and worked they work really hard to keep the customer happy. Brad May is my salesman and he is terrific! I recently had an appointment for our Pilot and worked with Brenda and Don in service and they really went above and beyond in customer service and I really appreciate it! More
I have my oil changed at Bob Lindsay Honda regularly. Every time I visit the dealership they are friendly. I recently had a few major repairs done at the dealership. I was so surprised with their prici Every time I visit the dealership they are friendly. I recently had a few major repairs done at the dealership. I was so surprised with their pricing. I shopped pricing with other dealerships and local repair shops and they were right in line with the others. I thought Honda would be much more expensive. I left feeling like I got great service and a great value! More