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Bob Mayberry Hyundai
Monroe, NC
1,486 Reviews
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1,486 Reviews of Bob Mayberry Hyundai
December 27, 2014
Terrible Service Yet again, another disappointment with Bob Mayberry renewing the fact that I will never purchase from Bob Mayberry again and I will warn others of the Yet again, another disappointment with Bob Mayberry renewing the fact that I will never purchase from Bob Mayberry again and I will warn others of the terrible customer service I have continuously received from Bob Mayberry. I was told by the service manager told me they will no longer work on my car and they will not help me. The exact words were go to Keiffer, we won't help you. The man that helped us, Mike, said I was upset and boisterous, which why wouldn't I be since this is the 5th time my car had to either get towed or have roadside assistance come jump my car? Let's keep in mind my car is 4 years old.The last few times I was there, I was given false information from the same person, and when I asked for him to provide me documentation of my previous requests, shockingly, he could not provide that or explain why he was providing me information that contradicts what is stated in the owner manual of my vehicle (which I had the opportunity to read while waiting for a tow truck).I then asked for Mike's boss to call me, and I left two messages for him, but he has neglected to call me back. I am beyond frustrated with this dealership. I have since opened a claim with Hyundai, who has already contacted me. I expected the dealership to honor their warranty and should have replaced my battery while it was under warranty, but instead I was given uneducated and false reasons as to why my car would not start. Here is an email I just received for the service manager: You are what is wrong with America. Every time we try To bully someone or co and do not get our way, We turn to social media which is only one side of the story. By the comments you have left in your e mail you seem very Intelligent so how about doing your home work on batteries as they won't last a year after they go bad. Remember there is two sides to a pancake and people in glass houses should not throw stones. Sorry for the bad Experience. Daniel Thom More
by Janet
Employees Worked With
Daniel Thom, Mike Adamski
December 23, 2014
Bought new Veloster A huge shout out to Paul Moore for helping me make it possible to get a new Veloster. I love my car! I have know Paul since 2007 and each time he make A huge shout out to Paul Moore for helping me make it possible to get a new Veloster. I love my car! I have know Paul since 2007 and each time he makes things so simple and easy! Great salesman! More
by Kelly.poindexter
Employees Worked With
Paul Moore
December 16, 2014
Wow!!! First off, like most people, I hate buying cars. But, after buying a Santa Fe Sport from Clayton King at Bob Mayberry, I don't want to buy elsewhere a First off, like most people, I hate buying cars. But, after buying a Santa Fe Sport from Clayton King at Bob Mayberry, I don't want to buy elsewhere again. This guy rocks!!! I spoke with Clayton via email and then telephone and that night he was bringing me a car to look at, at my home because I had a sick kid and little time to come to the dealership. The price he gave me over the phone was the best price quote I had received. The car was exactly as described and he went over everything about it. He even offered to do the paperwork the next day and bring it back to us the next night to complete the sale. Which is what he did. Everything went smoothly and he was not pushy at all. I highly recommend Bob Mayberry after my experience and if you can, see Clayton King. WHAT A GUY!!!!! I hope to buy my next car from him!!! More
by sjreuter
December 11, 2014
Used Jeep Grand Cherokee purchase Very professional. High character. Top shelf experience. Great client service. The owner Mark Brannock introduced himself, shook my hand and said hell Very professional. High character. Top shelf experience. Great client service. The owner Mark Brannock introduced himself, shook my hand and said hello. Chris Griffin, the sales manager, - over the phone was wonderful and the reason I decided to go to Bob Mayberry Hyundai. Clayton King was professional from the "get go" when I arrived at the Dealership. Very patient and humble throughout the process. Easy to get along with and forthcoming with answers on the used Jeep Cherokee I bought. "10" Experience all the way around. I would highly recommend Bob Mayberry Hyundia. Thank you! More
by bear16
Employees Worked With
Chris Griffin, Ted Kipp
December 11, 2014
first new car purchase in 20 years I was really pleased with the experience of buying my 1st new car in over 20 years. Unlike my last experience, I felt like everyone involved in my pu I was really pleased with the experience of buying my 1st new car in over 20 years. Unlike my last experience, I felt like everyone involved in my purchase had my walking away with the right car at the right price in mind. Crystal Cranford did not try to sell me more car than I was interested in and she and Dustin (in finance) made sure I left with a great car and a good feeling about the entire process. The follow up with Crystal concerning tax and tags and picking up my trade which sadly could not make it on its own was also great.Crystal went out of her way to make the whole process smooth and I have a great new car thanks to her and Dustin. More
by robertpoteat
December 10, 2014
New Hyundai purchase Very pleased with the purchase experience and my sales representative, Clayton King. Am really enjoying my new Genesis and think it is a great dollar Very pleased with the purchase experience and my sales representative, Clayton King. Am really enjoying my new Genesis and think it is a great dollar value More
by warrenlt
December 10, 2014
Extemely pleasant and friendly My recent purchase from Bob Mayberry was extremely pleasant. The dealership had a good selection of new and pre-owned cars, giving me plenty of option My recent purchase from Bob Mayberry was extremely pleasant. The dealership had a good selection of new and pre-owned cars, giving me plenty of options. Clayton King provided excellent sales service providing a friendly and pleasant buying experience without pressuring me into purchasing. More
by michaelmcvckr
December 09, 2014
Always a great car buying experience! I have worked with Clayton King for many years. I just purchased my 7th car from him and will continue to be a loyal returning customer. Clayton wil I have worked with Clayton King for many years. I just purchased my 7th car from him and will continue to be a loyal returning customer. Clayton will always make the time to take my phone call, respond to my many emails and work through various scenarios to meet my needs and get me exactly what I want, at the price I want! He definitely goes above and beyond each and every time. Clayton is professional and very personable. He ensures that I know everything about my new vehicle before I leave and just makes for an overall wonderful car buying experience. More
by cmeyers75
December 05, 2014
This was a great experience. No pressure to 'buy it now'!! I made two visits to the dealership working with Clayton King. He certainly is very knowledgeable of the products. He treated us with sincerity and I made two visits to the dealership working with Clayton King. He certainly is very knowledgeable of the products. He treated us with sincerity and respect, but also made the experience a pleasure. We drove several cars until we selected the one we bought. After the sale, Clayton spent plenty of time explaining all of the details behind the features. Great Guy!! Thanks, Jeff More
by jmillmm
December 01, 2014
Great leasing experience I just leased a Hyundai elantra this past month and I cannot brag enough about Bob Mayberry Hyundai and my salesman Clayton King! Clayton was very pro I just leased a Hyundai elantra this past month and I cannot brag enough about Bob Mayberry Hyundai and my salesman Clayton King! Clayton was very professional, kind, and helpful and I could not have asked for a better experience! More
by Kwisty24
