Bob Moore Chrysler Dodge Jeep Ram

David and all of the staff in the service department were friendly and greeted me promptly when I arrived at the service drive. They let me know before the service was performed how much it would cost for pa friendly and greeted me promptly when I arrived at the service drive. They let me know before the service was performed how much it would cost for parts and labor and updated me of its status throughout the process. More

Took in for diagnosis, wanted then to look at couple things and they wanted $100 to look at each individual item ! I told Aaron to only look at why engine light was on. Call me back saying they had an things and they wanted $100 to look at each individual item ! I told Aaron to only look at why engine light was on. Call me back saying they had an idea but needed to look further into it, so they wanted another $100. I said $100 to diagnose, do you know what's wrong or not ? Answer was no, we need another $100 to look more ! Deal was $100 to diagnose, he said that was a initial diagnosis I said put my Jeep out front and I'll pick it up ! Called bank and disputed charge, got my money back from the thives ! Took to Nathens in Noble fixed the problem causing the engine light AND looked and fixed couple other issues I wanted looked at $412 out the door ! Bob Moore wanted at least $200 to tell me why the engine light was on ! This was the location on North West. Idiots ! Thives ! Poor attitude ! xxxxty Service ! Disrespectful ! Incompetent......... More

I regret the day we went to them to buy a jeep! It has been nothing but a nightmare! We let them Bully us on the trade in value of the jeep we traded in, then we let them Bully us into financing through t been nothing but a nightmare! We let them Bully us on the trade in value of the jeep we traded in, then we let them Bully us into financing through them. After a several weeks of no loan paper work we called them and was given the blanket statement of it's coming. After a month of no loan paper work and an expired in transit tag, called again to find out that they messed it up and ALL of it needs to be resigned and that they will send us another in transit tag. It has been 2 1/2 weeks now and no loan paper work and no new in transit tag. So out brand new 2021 jeep sits in the garage! Never had such poor service before! More

Custom ordered new truck. 2021 Ram 3500 Megacab Dually, Custom ordered new truck. 2021 Ram 3500 Megacab Dually, H.O. Cummins. Great to deal with! Truck took 5 months, no fault of Dealer. Thx St Custom ordered new truck. 2021 Ram 3500 Megacab Dually, H.O. Cummins. Great to deal with! Truck took 5 months, no fault of Dealer. Thx Steve Crain More

Aaron, in-service got me in and out in one day and has ordered the part for the recall for when it comes in and would let me know when it does ordered the part for the recall for when it comes in and would let me know when it does More

Great experience as always. Super Fast service and kept me up to date. Thanks Rex!! Will Always continue to bring my Jeep here for service me up to date. Thanks Rex!! Will Always continue to bring my Jeep here for service More

Excellent, personable service by Rex Maluy; vehicle was serviced and returned to me well within the time promised. The waiting room was setup with work cubicles so I could work remotely while waiting. serviced and returned to me well within the time promised. The waiting room was setup with work cubicles so I could work remotely while waiting. More

I always feel that service and/or repairs are done right. Service is usually prompt and the staff is friendly. Aaron has always been very helpful. Service is usually prompt and the staff is friendly. Aaron has always been very helpful. More

Kyle O'Donley was my sales rep. He was great to deal with easy in and out deal . Had everything ready for me when I got there . I will definitely by my next truck from him easy in and out deal . Had everything ready for me when I got there . I will definitely by my next truck from him More

Not only great pricing, but superb customer service! I had a wonderful buying experience dealing with my salesman Kyle and with the finance rep Rob. Both are down to earth, really good guys. It was like b had a wonderful buying experience dealing with my salesman Kyle and with the finance rep Rob. Both are down to earth, really good guys. It was like buying a car from a couple of friends. There was no pressure whatsoever. This was the smoothest, easiest new car purchase I ever made. I'll definitely be going back to Bob Moore the next time I purchase a new car. Bob Moore as a company is "doing it right!" I wish all dealerships were like Bob Moore. More