Bob Moore Ford

Great customer care Josh Clift did a great job of keeping me informed about my truck while it was in for service. The problem ended up being something different than orig Josh Clift did a great job of keeping me informed about my truck while it was in for service. The problem ended up being something different than originally thought, but Josh took the time to explain the issue and help me examine my options. I really appreciate it. More

Key being made turns into nightmare. I expected more from Ford Experts. Their team had poor communication and they showed a lot of confusion which gave me sense of distrust the whole time I expected more from Ford Experts. Their team had poor communication and they showed a lot of confusion which gave me sense of distrust the whole time. A key made and programing it to my truck turn into a shady transmitter replacement not only costly to add to that my car was in the shop for days. Won’t ever use their services again and won’t recommend to anyone. More

Always professional I have used this dealer for all of the service on my Explorer since I purchased it new. They always are professional and make sure I'm aware of what m I have used this dealer for all of the service on my Explorer since I purchased it new. They always are professional and make sure I'm aware of what my vehicle needs without being overly pushy. More

Great Service!!!!!! This was my first time at Bob Moore and Chris treated me like family. I Will definitely be using the service department in the future. This was my first time at Bob Moore and Chris treated me like family. I Will definitely be using the service department in the future. More

Good service, helpful and courteous personnel. Needed oil, change and tire rotation. I dropped my car off. Service was good, was met and service tech explained to me that if I wanted to wait that Needed oil, change and tire rotation. I dropped my car off. Service was good, was met and service tech explained to me that if I wanted to wait that would be great or they would take me home or work. I was very satisfied with service and the way I was treated . More

Oil change, replace air conditioner, replace battery Very professional and did not take longer than necessary to fix my car. Prices are reasonable. Answers all questions asked and friendly. Service is go Very professional and did not take longer than necessary to fix my car. Prices are reasonable. Answers all questions asked and friendly. Service is good. More

Great support!! I highly recommend Jeff Gann, service center tech. Jeff listened to my concerns about my Ford Explorer, not only did he take care my of problems. Jeff I highly recommend Jeff Gann, service center tech. Jeff listened to my concerns about my Ford Explorer, not only did he take care my of problems. Jeff took care of any recalls the Explorer had. Jeff also offered a courtesy car for me to get around while my Explorer was being repaired. More

Oil leak in Lexus My rep Jeff was great to work with. He went out of his way to keep me updated on the status of my vehicle throughout the entire process and was very My rep Jeff was great to work with. He went out of his way to keep me updated on the status of my vehicle throughout the entire process and was very respectful. His outstanding attitude and service provided has made me decide to solely use Bob Moore Ford for all future business. Kudos to you all and your outstanding team. Brandon Brumley More

Total care I always, as a woman, feel comfortable, getting my car serviced here. These guys are always respectful, kind, and not at all condescending. I never fe I always, as a woman, feel comfortable, getting my car serviced here. These guys are always respectful, kind, and not at all condescending. I never feel bullied or pressured, and trust what they say I need. They take excellent care of me and my car! More

Great car buying experience Ben was very helpful in getting the vehicle I wanted. Kermit did an excellent job in explaining the technological features and how each feature will b Ben was very helpful in getting the vehicle I wanted. Kermit did an excellent job in explaining the technological features and how each feature will benefit me. More