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Bob Penkhus Mazda at Powers

Colorado Springs, CO

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1,198 Reviews
Bob Penkhus Mazda at Powers is your trusted, family-owned Mazda dealership proudly serving Northern Colorado Springs, Parker, Monument, and surrounding areas since 1951. We feature an extensive selection of new Mazda crossovers, SUVs, and cars, with a focus on premium style, performance, and our newest electrified models. Explore our high-quality pre-owned and Certified Pre-Owned Mazda inventory. Our award-winning team provides comprehensive maintenance, repairs, and genuine Mazda Parts in our state-of-the-art service center. Count on us for a transparent, seamless car-buying experience and dedicated service for your Mazda vehicle.
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7455 Test Drive

Colorado Springs, CO

80923

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Showing 1,198 reviews

February 13, 2023

Excellent service. They provided transportation and provided quick service. The work done was quality and transparency. More

by JADEORACLE1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
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Feb 14, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We're happy to hear that you had a 5-star experience!

February 11, 2023

Great service and prices. I love working with Joey Culbertson he provides recommendations for your vehicle to run properly. I definitely will come and do business with Joey an More

by MYRBRT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
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Feb 14, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you so much for trusting Joey and the rest of our team with your vehicle service needs! We're happy to hear that you had a great visit!

February 10, 2023

Fast, cordial, aim to please, I’ve purchased many cars, this was the this was the best experience yet. More

by JTATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your car purchase! We're so pleased to hear you had a great experience! Enjoy!

February 09, 2023

All the staff at Bob Penkhus are wonderful to work with. We really appreciate our service rep Joey. He is always very caring and kind. More

by TAEYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
Report | Print
Feb 10, 2023 -

Bob Penkhus Mazda at Powers responded

Taeya, thank you for the review! We're glad to hear that you've always had a good experience with Joey and the rest of our team!

February 07, 2023

I had a 1:00 appointment. My Service Advisor didn't bother to check the status of my car when I called to check to see if it was ready after 2 hours. He said it was in proce More

by CSGLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco
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Feb 10, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

February 06, 2023

No call backs ever. Every single time I’ve been told I’d get a call back about information I needed to know, I didn’t. I had to find out myself about everything. More

by Connor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Semyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Day Tuck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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February 06, 2023

Mazda did a great job. I will always bring my car in here thank you! More

by BROWNSAMI2342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
Report | Print
Feb 06, 2023 -

Bob Penkhus Mazda at Powers responded

We're happy to hear you had a wonderful visit with our service team! Thanks for trusting us with your Mazda!

February 05, 2023

Got me what I wanted in a timely fashion. Kept me updated about the whole process. More

by NATATOR17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pech, Joey Culbertson
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Feb 06, 2023 -

Bob Penkhus Mazda at Powers responded

Thanks for trusting us with your car purchase! We're so glad you got the vehicle you wanted. We appreciate your business!

February 04, 2023

The service department at Bob Penkhus is outstanding, efficient, knowledgeable, and completing the job on time More

by DSKLOOSTERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Youngers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
Report | Print
Feb 06, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting Bob Penkhus with your service needs! We appreciate your business and taking the time to leave a review!

February 02, 2023

Franco, Joey, Keith, Q and AJ created a customer-centered experience which I highly appreciate and now expect of others. This service center sets the standard and that bar is likely too high for many others More

by BUCKEYEBARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
Report | Print
Feb 03, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you so much for the kind words! We're so glad our team has created a wonderful experience for you. Thanks for trusting us!

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