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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
July 15, 2019
Warranty work and oil change Marc continued to try and diagnose the issue I had even though the technicians that drove reported nothing. I do wish the technicians had tried harde Marc continued to try and diagnose the issue I had even though the technicians that drove reported nothing. I do wish the technicians had tried harder to reproduce my issue. More
by Susan
Verified CustomerEmployees Worked With
Marc Skinner
July 15, 2019
Seamless Thank you to both Joe and Sevan for their patience and superior customer service. I could not be happier with my new purchase thanks to them! Thank you to both Joe and Sevan for their patience and superior customer service. I could not be happier with my new purchase thanks to them! More
by Dools
July 15, 2019
PLEASANT CAR BUYING EXPERIENCE Both Jordan and Tyler provided a no pressure car buying experience. They answered all my questions, and coming up with a price within my budget. Both Jordan and Tyler provided a no pressure car buying experience. They answered all my questions, and coming up with a price within my budget. More
by Bob
July 15, 2019
Great job! Discussed vehicle service history with advisor who was knowledgeable and I followed his advice re: taking care of my car because when I explained it w Discussed vehicle service history with advisor who was knowledgeable and I followed his advice re: taking care of my car because when I explained it was inconvenient to stay at the dealership for so long he provided me a great loaner. All in all, very good experience! More
by Jane
Employees Worked With
Joey Culbertson
July 15, 2019
15K service for my Mazda CX5 My Mazda representative, Joey, was really helpful. His customer service was over the top and would recommend him to anyone. To anyone seeking car serv My Mazda representative, Joey, was really helpful. His customer service was over the top and would recommend him to anyone. To anyone seeking car service, I would recommend you to head to Bob Penkhus Mazda. I stopped in parts for a battery for my key fob as well. Thanks for the great service! More
by Doir Lean
Employees Worked With
Joey Culbertson
July 14, 2019
Awesome All personnel I came in contact with were very courteous and professional. I will definitely return to Bob Penkhus in the future for all my automotive All personnel I came in contact with were very courteous and professional. I will definitely return to Bob Penkhus in the future for all my automotive needs. More
by JEANNIELEIVA1
Employees Worked With
Other Employees :
William Chavez, Tadd Wells, Ben Gallentine
July 12, 2019
VW Passat oil change and recalls Marc was very courteous and informative regarding what was involved with the recalls. He made sure that I knew where the waiting room was and that I k Marc was very courteous and informative regarding what was involved with the recalls. He made sure that I knew where the waiting room was and that I knew the timeframe for completion. The work was complete when promised and Marc even made sure my car received a wash. Thanks Marc! More
by WESTL2010
Employees Worked With
Marc Skinner
July 12, 2019
Great Dealership The service department,parts department and sales are wonderful to work with. Very helpful,friendly and fast. Would not go anywhere else. Thank you fo The service department,parts department and sales are wonderful to work with. Very helpful,friendly and fast. Would not go anywhere else. Thank you for everything More
by JOEYCULBERTSON1977
Employees Worked With
Chris Sherban, Dan Prange, Fabian Vigil, Haleigh Vance, Jason Vollin, Joey Culbertson, Joe Ralph, Marc Skinner, Tina Martin
July 12, 2019
life time oil service After returning home after my service . There are oil drips on my drive way and in my garage. I have been a mechanic for over 40 years, and this shoul After returning home after my service . There are oil drips on my drive way and in my garage. I have been a mechanic for over 40 years, and this should not be happening. More
by EBTRAGER
Employees Worked With
Jason Vollin
July 12, 2019
Nice dealership All the folks we dealt with were very nice & knowledgeable. The process went quite smoothly thanks to Ben, even though the dealership was busy the da All the folks we dealt with were very nice & knowledgeable. The process went quite smoothly thanks to Ben, even though the dealership was busy the day we were there. More
by Bug gal 19
Employees Worked With
J.R. Cihura, Ben Gallentine, Dan Prange
