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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
June 12, 2019
Great customer service. I enjoyed my experience with Bob Penkus Mazda and Joe McNulty, and am very happy with the service I received when I purchased my new Mazda. I enjoyed my experience with Bob Penkus Mazda and Joe McNulty, and am very happy with the service I received when I purchased my new Mazda. More
by ssisnroy
Employees Worked With
William Chavez, J.R. Cihura, Joe McNulty
June 12, 2019
All over $2 These guys absolutely work to make sure their customers are fully and 100% satisfied. Even over $2.00!!! Worth the drive for a visit for sure! These guys absolutely work to make sure their customers are fully and 100% satisfied. Even over $2.00!!! Worth the drive for a visit for sure! More
by Bdmillson
Employees Worked With
Jay Oringer, William Chavez, Joe McNulty
June 11, 2019
Took along time Left and the check engine light was on Was not on before appt. After 5 so no one there to look at it They might want to check after service Left and the check engine light was on Was not on before appt. After 5 so no one there to look at it They might want to check after service More
by DMCDONALD25
Verified CustomerEmployees Worked With
Other Employees :
Chris Sherban, Dan Prange, Fabian Vigil, Haleigh Vance, Jason Vollin, Joey Culbertson, Joe Ralph, Marc Skinner, Tina Martin
June 11, 2019
Fair and friendly. Bryn is a solid guy, his manager was great, too (sorry, I forgot his name). The long, independent test drive was an excellent way to provide comfor Bryn is a solid guy, his manager was great, too (sorry, I forgot his name). The long, independent test drive was an excellent way to provide comfort with my purchase. Buying process was smooth. Fair trade. One small error at closing was addressed swiftly and professionally...which is the sign of excellent service. No complaints, I highly recommend the Penkhus team. More
by Iamthexxxx
Employees Worked With
June 10, 2019
Fantastic Trustworthy Service Not only was the site straightforward to use, but the in storee service was exceptional. Cody was upfront about the problems with the cars we looked a Not only was the site straightforward to use, but the in storee service was exceptional. Cody was upfront about the problems with the cars we looked at and was endlessly accommodating while we got 2 different cars into the shop to be looked at personally. He was fantastic, didnt lie to us, us made sure our needs were being met. More
by Josie
Employees Worked With
Cody Rainwater
June 10, 2019
82000 mile check up C70 Outstanding- Chris was all over it. Loaner car was excellent- Thanks to entire service staff. Always responsive to my requests- I appreciate the exce Outstanding- Chris was all over it. Loaner car was excellent- Thanks to entire service staff. Always responsive to my requests- I appreciate the excellent service. Thanks ! More
by JNBREWER
Employees Worked With
Chris Sherban
June 08, 2019
A great place to buy a car!!! The dealership is wonderful! From the start of being able to drive the vehicle to completing the paperwork, Michael and Tad were amazing!! I will defi The dealership is wonderful! From the start of being able to drive the vehicle to completing the paperwork, Michael and Tad were amazing!! I will definitely be back!!! More
by HappyColoradoGirl19
June 08, 2019
VW-covered service to fuel system. Repair to failing fuel pump was done free of charge and entire fuel system was drained and replaced due to metal shavings in fuel pump. Gave me a car Repair to failing fuel pump was done free of charge and entire fuel system was drained and replaced due to metal shavings in fuel pump. Gave me a car to drive while repair was being completed. Very satisfied. More
by TDI Guy
Employees Worked With
Marc Skinner
June 07, 2019
Very professional The workers were very professional and kind. Even asked me if I was going to be ok backing up after I picked up my car The workers were very professional and kind. Even asked me if I was going to be ok backing up after I picked up my car More
by JVELEZ0908
Employees Worked With
Joey Culbertson
June 07, 2019
Excellent service Quick and easy drop off, loaner vehicle was very nice (a newer VW Golf, very slick), and my little VW Bug was taken care of. Will definitely be back f Quick and easy drop off, loaner vehicle was very nice (a newer VW Golf, very slick), and my little VW Bug was taken care of. Will definitely be back for the next service, or anything else that might pop up in the meantime More
by P GALLEGOS
Employees Worked With
Dan Prange
