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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
May 29, 2019
Best dealership in Southern Colorado Fair, patient and helpful. No high pressure. Takes the time to answer all your questions and gives you time to sort out vehicle comparisons to help on Fair, patient and helpful. No high pressure. Takes the time to answer all your questions and gives you time to sort out vehicle comparisons to help one decide what vehicle services ones needs and wants best. After sales follow up is also stellar. Ben and Bruce spent as much time as we needed to insure we understood the features of our new Volvo and reminded us they are always available for additional support. More
by Kristen
Verified Customer
May 29, 2019
Good service as usual! I come to Bob Penkhus for service because they know my car and give good service. I might have been abe to get work done more cheaply elsewhere, but I come to Bob Penkhus for service because they know my car and give good service. I might have been abe to get work done more cheaply elsewhere, but I trust the service I get here. They have never tried to sell me on products I don't need. The tires were comperatively priced as was the alignment. The other work was done well. I bought the car there in 2011, and 8 years later I still go there. More
by Mom of 5
Employees Worked With
Marc Skinner
May 29, 2019
Personable and helpful service, Didn’t push unneeded service. Took care of what was needed. Personable, knowledgeable and helpful. While they had to order a part and it was over a ho Didn’t push unneeded service. Took care of what was needed. Personable, knowledgeable and helpful. While they had to order a part and it was over a holiday weekend, the work was completed in a timely fashion. More
by tl11
Employees Worked With
Dan Prange
May 29, 2019
Found the perfect car!! Couldn't decide to get the GTI or Tiguan, Megan found the White GTI! Test drove and loved it. Very friendly and worked with financing, and since this Couldn't decide to get the GTI or Tiguan, Megan found the White GTI! Test drove and loved it. Very friendly and worked with financing, and since this was my second car from Bob Penkus, gave me more than KBB for my trade. Tyler was awesome let me test drive and take to my girlfriend who was working, so she could see. Very knowledgeable about the brand. Everyone was friendly even though super busy due to Memorial Day weekend;. Checked on me often and JR in finance was great! Fast to get us in and out. Jordan walked me around the car and showed me the in and out of my new VW! More
by travisw974
May 27, 2019
New Mazda Great experience. Very nice and helpful. Salesman Joe and Finanace guy, Todd were botyh great to work with. I Couldn't be happier with it. Great experience. Very nice and helpful. Salesman Joe and Finanace guy, Todd were botyh great to work with. I Couldn't be happier with it. More
by johndoe3344
Employees Worked With
Tadd Wells, Joe McNulty
May 27, 2019
Excellent experience The best vehicle purchas so far. The team at Bob Penkhus went above and beyond our expectations and requests. I would highly recommend this dealership The best vehicle purchas so far. The team at Bob Penkhus went above and beyond our expectations and requests. I would highly recommend this dealership. More
by M.H.
Employees Worked With
Other Employees :
William Chavez, Tadd Wells, J.R. Cihura, Ben Gallentine, Mathew Hicks
May 27, 2019
Good experience with good customer service I traded in a Subaru Crosstrek for a 2018 Mazda 3 and worked with Bryn. He was very personable, helpful, and seemed knowledgeable about the car, he al I traded in a Subaru Crosstrek for a 2018 Mazda 3 and worked with Bryn. He was very personable, helpful, and seemed knowledgeable about the car, he also worked hard to have the car I was interested in ready to go and picked it up in advance for me from the dealership’s other location. The dealership provided good customer service and Bryn worked hard to move things through quickly since I had driven some distance to the dealership. There were some misunderstandings initially following my purchase but Tad, the finance manager, reached out and clarified things and offered a positive resolution. I love my Mazda 3! More
by Dana
May 26, 2019
Great service Efficient, available, and excellent. Love this service department. Chris is the best advocate for us and our Volvos. This is a solid group of workers. Efficient, available, and excellent. Love this service department. Chris is the best advocate for us and our Volvos. This is a solid group of workers. More
by JRPERCY
Employees Worked With
Chris Sherban
May 23, 2019
Vacation Very friendly and prompt. Very grateful for getting us in fast as we were on vacation, Thanks for being there. It was neat to meet someone from Su Very friendly and prompt. Very grateful for getting us in fast as we were on vacation, Thanks for being there. It was neat to meet someone from Sugarcreek, Ohio near where I grew up! Small world! More
by WNG3
Employees Worked With
Don’t know his name but from Ohio. Very professional
May 23, 2019
Red carpet service!! I brought my Juke in for a tire that keeps losing air. Haleigh Vance and William Chavez took excellent care of me and my vehicle. Everything was expla I brought my Juke in for a tire that keeps losing air. Haleigh Vance and William Chavez took excellent care of me and my vehicle. Everything was explained to me and they (service team) washed the vehicle and did a multi point inspection of the vehicle. Would recommend this dealer for service and maintenance as well as red carpet treatment. Thank you all so much! Shelley More
by Shelley
Employees Worked With
Haleigh Vance, J. Voss, William Chavez
