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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

November 11, 2022

Danielle was great to work with. Friendly and knowledgeable and kept me up to date with progress More

by Prisdavies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Nov 11, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had an enjoyable visit with Danielle! Thanks for the review!

November 10, 2022

Justin is a great service advisor. He does what is right by the customer. I will definitely be back and refer other people. Thank you! More

by jillmacdonald2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Nov 11, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Jill, we're so glad to hear of your great experience with Justin. Thank you for referring us to others!

November 10, 2022

I took my car in for maintenance. The staff was kind and professional and treated me with care. More

by PURVISCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Nov 11, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thanks for sharing your experience! We're so glad you were taken care of.

November 09, 2022

Out of town visitors in need of a new tire. They found us one and scheduled for replacement in very timely fashion. Also, very friendly service More

by NFLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honestly don’t remember names but all did great
Nov 09, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5-star review!

November 09, 2022

Friendly, convenient, fast, reasonable cost. Gave me a very nice loaner when car wasn’t ready yet. Expert techs with decades of experience. Did the work needed and didn’t try to sell me anything More

by B Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle, Andrew Cossman
Nov 09, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thanks for trusting us with your vehicle service needs! Hope to see you again!

November 09, 2022

Amazing service! They did great with communicating with me and I hay needed to be done. Best interest of the costumer More

by Vi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Nov 09, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so glad you had a 5-star experience! Thanks for taking the time to review!

November 09, 2022

Great customer service! Brian is very helpful and looks out for the customer. I have been a customer for 15 years More

by RHONDAMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Nov 09, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Rhonda, you are a valued customer! Thank you for trusting us for over 15 years!

November 05, 2022

They were friendly, helpful, and did what needed done efficiently. I thought I needed something done and they didn’t scam me, but showed me why it didn’t need done. More

by TLPRICE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Nov 07, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so glad you enjoyed your time. Thanks for allowing us to meet your car service needs!

November 05, 2022

They were so helpful and kind and were able to answer any questions that I had. More

by KIERRA.YARBROUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Nov 07, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Kierra, thank you for leaving the feedback! We value you as our customer!

November 05, 2022

Chris got our car in right away, checked and fixed problem in less than one hour. More

by CESKATING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Study
Nov 07, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thanks for trusting us with your vehicle service needs! We're so glad you had a 5-star experience!

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