
Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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Jay'lyn was amazing as sales rep. He was not pushing me to buy and followed up on texts for delivery of my new Jetta. Very happy with his service. Not happy with $1495 worth of costs He was not pushing me to buy and followed up on texts for delivery of my new Jetta. Very happy with his service. Not happy with $1495 worth of costs that this dealership includes while buying a new vehicle. My reason to give them 3 stars is Bob Penkhus should be upfront on $1495 and should display on their website for all new car prices. Their sales manager Jordan insisted me on completing the paperwork which I did although I insisted that it was late in the afternoon for my kid to have lunch and I would come back. More
Robert Gentry made the new buying process easy. He went beyond expectations in patiently demonstrating and explaing all the new safety features and conveniences so that I could drive home with con He went beyond expectations in patiently demonstrating and explaing all the new safety features and conveniences so that I could drive home with confidence. My old Mazda was 14 years old. More
Bryn provided the best customer service in any sales environment we have ever experienced. There was zero pressure from him, he allowed us to take our time in test driving and discussing our potential p environment we have ever experienced. There was zero pressure from him, he allowed us to take our time in test driving and discussing our potential purchase. When I worried we were taking too long, he reassured me I could take my time to find the right vehicle. Our conversations throughout the sale were calm and productive without any tension. Our children were with us and he ensured they were comfortable as well. I am thankful we found Bryn, Bob Penkhus and our car. More
Always keeps you informed of the status of your service. They have always gotten my approval for necessary repairs BEFORE beginning the work. They have always gotten my approval for necessary repairs BEFORE beginning the work. More