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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews
Call Dealership (719) 473-4100
View Awards

1101 Motor City Dr

Colorado Springs, CO

80905

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3,366 Reviews of Bob Penkhus Volvo Mazda Volkswagen

July 07, 2023

I found the BEST car online at Bob Pinkhus. I received EXCELLENT service. Felipe and Megan were extremely professional, friendly, and courteous. I will definitely return to that dealership for More

by IGORMLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Jung, Felipe Nunez
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Jul 07, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are elated to hear about your positive car buying experience! Thank you for the 5-star review, and we hope you enjoy your Lincoln for a long time!

July 07, 2023

Best service ever thanks so much! ! We have 2 cars and take them both there cause we love it More

by MEMAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant, Danielle Brown
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Jul 07, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thanks for trusting us to service your vehicles! We appreciate you!

July 06, 2023

Jaylyn and the financial guy really worked hard to find a solution so I could get financed and buy a cx-30 More

by ANGEL321_95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McManus
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Jul 07, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so glad we were able to get you into a new CX-30! Thank you for shopping with us!

July 05, 2023

Aaron is very friendly and easy to connect with. He is knowledgeable and friendly and represents your organization well. More

by SCUELLAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Evans
Report | Print
Jul 05, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5-star review! We are so glad to hear you enjoyed your visit with Aaron!

July 04, 2023

Great was an awesome experience and I would recommend them to to friends and family More

by pitchblack151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Report | Print
Jul 05, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you so much for the five-star review and the recommendation to others! We appreciate it!

July 04, 2023

He is a great person to work with. He was kind, well versed about my car and I didn't need to service quite now. So refreshing for an honest person to serve me. If all VW employees More

by Donene Hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Report | Print
Jul 05, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Donene, we appreciate your review, and we're so glad you enjoyed your visit with Justin.

July 04, 2023

Serve our needs and professional! We will come back again for any future needs. Thank you! More

by Love Volvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Brown
Report | Print
Jul 05, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

It's our honor and pleasure to serve you! Thanks for the five stars!

July 03, 2023

Brian is always really helpful when I come in with issues regarding my car. He is very kind, patient and knowledgeable. More

by KIERRA.YARBROUGH
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Report | Print
Jul 05, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so glad to hear Brian has been so helpful to you! Thank you for the 5-star review!

July 03, 2023

They understand my 22 year old Volvo and when he needs maintenance/repair, they care More

by DORISEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Report | Print
Jul 05, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for trusting us with your Volvo! We are honored!

July 02, 2023

Kept waiting, dishonest about price, no one texted me back regarding the light left on the dash. Not impressed. More

by Madison.fetterhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Brown
Report | Print
Jul 03, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Dear Madison, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Motor City, we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Bud Hall Service Manager 719-785-9615

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