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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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3,366 Reviews of Bob Penkhus Volvo Mazda Volkswagen

July 01, 2023

Great experience with Torrell. He was very thorough and patient. I love my new VW! More

by CHIEFJAMESLUCAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McManus, Torrell Crowell
Jul 03, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are so happy to hear you love your new VW and that you had a great experience with Torrell! Enjoy!

June 30, 2023

I’ve been very happy with the service at Bob Penkus. When they haven’t been able to come to resolution, they have not charged for the service. More

by melgrimes
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Cossman, Danielle Brown
Jun 30, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We regret that we haven't been able to provide a resolution for you, but we are so grateful for your patience and your business. Thank you!

June 30, 2023

People seem to be intimidated by perceived "dealer prices, but I've always been treated well here. More

by RCAWOODWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Brown
Jul 03, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you so much for the 5-star review! We appreciate it!

June 29, 2023

I had vowed since 1995 to never use Penkhus again. However, I decided to change my mind. Surprisingly the team today is totally professional and very accommodating. Penkhus screwed me on some work in More

by cprkj79
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danielle Brown
Jun 30, 2023 -

cprkj79 responded

You posted my truth. Makes you an operation that relies on transparency. I’m sold I will be back

June 29, 2023

Always a good experience at this location. Good communication. Friendly people. While we don't like to spend money on cars, Bob Penkhus always has our back.and More

by SJPS.HOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Jun 30, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you so much for the generous review! It's our pleasure!

June 29, 2023

Brian was very professional and knowledgeable. My service technician was also extremely helpful. It was an excellent experience! More

by MCFANNY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Jun 30, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are elated to hear you had a great visit with our VW service department. Thank you for the 5-star review!

June 28, 2023

Everything went well except the car didn’t have a key for the wheel locks. More

by HAROLDRICHARDS6911
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tadd Wells, Torrell Crowell
Jun 28, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Harold, thank you for shopping with us! Enjoy your BMW!

June 28, 2023

Very prompt and friendly great service. Made this trip for us to get a service on our VW easy More

by mandalync3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Jun 28, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5-star review! We appreciate you!

June 27, 2023

Very professional and nice to work with. They offered me a free car wash and in all my time going to Mazda service I’ve never been offered that. Also a way quicker turn around than I expecte More

by Grobinett1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Evans
Jun 28, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are elated to hear you had a great visit with us and that you enjoyed the free car wash! Thank you for sharing your experience with us!

June 27, 2023

He was Courteous, respectful of my time and not pushy. Communication was strong with rep and mechanic More

by JSWEESE11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Jun 28, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so glad you had a good visit with our service department. Thank you for the review!

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