
Bob Pulte Chevrolet
Lebanon, OH
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We live in Maryville, MO and purchased our 2022 Silverado Trailboss in MO. As we traveled to Cincinnati for two big events, all the warning lights on the dash came on. A Chevy dealer along the drive was able Trailboss in MO. As we traveled to Cincinnati for two big events, all the warning lights on the dash came on. A Chevy dealer along the drive was able to take a quick look and thought it was a wiring issue and reset the system. After arriving in Cincinnati all the warning lights appeared again. This was just before the Memorial Day weekend. We called dealerships all around the Tristate area and Bob Pulte could get us in the quickest, the Tuesday after Memorial Day. They were able to diagnose the problem in a timely way, but the part needed, an Exhaust Gas Recirculation Valve, was not in stock anywhere and there was no ETA. GM Customer care (for parts delays) was engaged to help. The part arrived one month later. Bob Pulte installed it on the same day they received it! The communication with Scott Gillam has been outstanding. This has been a frustrating process for us since our trip was interrupted and we had a lot of extra expenses and had to leave the truck in Cincinnati to return home. Scott and team have been professional and helpful throughout the process. We did not purchase our vehicle there, yet they treat us as if we were one of their best customers! We greatly appreciate Scott and the team at Bob Pulte for coming to our rescue and solving our issue. Thank you! More
THE SERVICE DEPARTMENT IS THE BEST DAVID IS MY SERVICE PERSON AND THAT IS THE REASON I BRING ALL MY CAR TO THIS DEALERSHIP. I WOULD NOT TAKE IT TO ANY OTHER PLACE PERSON AND THAT IS THE REASON I BRING ALL MY CAR TO THIS DEALERSHIP. I WOULD NOT TAKE IT TO ANY OTHER PLACE More
I have had my car in for radio 6 times. Forth time dealership kept car for 4 days over weekend. Wasn't fixed. Last two times they said phone was out of synch?? Sent me to Spectrum-they w Forth time dealership kept car for 4 days over weekend. Wasn't fixed. Last two times they said phone was out of synch?? Sent me to Spectrum-they were no help because of liability!! In the end my 19 year old grand daughter fixed it in one minute. WOW I DON'T KNOW HOW TO COMMENT. More
Scott in service was great! He went out of his way to make our service appointment hassle free. I highly recommend Bob Pulte dealership for buying a new vehicle and also for the He went out of his way to make our service appointment hassle free. I highly recommend Bob Pulte dealership for buying a new vehicle and also for their service department. Top notch! More
Bob Pulte is our local Chevy dealership. We had our first oil change and tire rotation on the 2024 Silverado 2500. There was one vehicle ahead of us and the technician took amazing care o We had our first oil change and tire rotation on the 2024 Silverado 2500. There was one vehicle ahead of us and the technician took amazing care of our vehicle. I would definitely recommend Bob Pulte to anyone. More
Had an appointment for my first included service on my new 2023 Traverse. It was for an oil change, tire rotation and inspection. They were ready and took me right on time. It took much less time to compl new 2023 Traverse. It was for an oil change, tire rotation and inspection. They were ready and took me right on time. It took much less time to complete the servicesthan expected. They gave me a copy of my inspection report so I would know the condition of my vehicle. More
My experience was positive from the time I arrived for my appointment. I was welcomed at the door and information was given on what the procedure was for the service call. Trina was top shelve and the tech t appointment. I was welcomed at the door and information was given on what the procedure was for the service call. Trina was top shelve and the tech took great care to guide me. Trina clearly explained my options and detailed the actions that would take place. Dave called me and a part was necessary and the next day I was driving my Tahoe. Really impressed. The whole dealership was that way from when I bought it all the way to a service call. Thanks More