Bob Pulte Chevrolet

The service team was extremely friendly and efficient. There was a mix up in appointments and they still got us in and completed the repair same day. There was a mix up in appointments and they still got us in and completed the repair same day. More

Went in for oil change and tire rotation. They said car takes 6 quarts of oil car manual says it takes 4.2 quarts. They said car takes 6 quarts of oil car manual says it takes 4.2 quarts. More

I took my car to the dealership to figure out why the check engine light was on and to get new front brakes and rotors. They diagnosed the issue with the light and replaced the brakes and rotors. When I check engine light was on and to get new front brakes and rotors. They diagnosed the issue with the light and replaced the brakes and rotors. When I went to pick up the car, I noticed they had also fixed my front bumper. The passenger side of the bumper had come loose and popped out from the vehicle. I had tried to fix it myself, but a broken clip made it impossible, so I drove around like that for about four months. The dealership fixed it for me without even charging me for it. They didn't even mention that they had done it. Very nice of them. More

Completed an oil change and tire rotation. During the service the tech also pointed out we needed to replace the cabin and engine filter. He also went over the inspection points. During the service the tech also pointed out we needed to replace the cabin and engine filter. He also went over the inspection points. More

Great experience. I dropped my car off at 2:00am after a tire blew while driving to Cincinatti. I put my keys in the drop box. Scott called me at 7:30 the next morn I dropped my car off at 2:00am after a tire blew while driving to Cincinatti. I put my keys in the drop box. Scott called me at 7:30 the next morning and advise of the timing. It was seamless. More

Our Service Representative was great to work with as always Scott always goes above and beyond for his customers. Thank you Scott always Scott always goes above and beyond for his customers. Thank you Scott More

Not happy with entire transaction. Dealership too focused on $1,000 deposit rather than searching for vehicle I want. Poor explanation of vehicle functions upon delivery. Dealership too focused on $1,000 deposit rather than searching for vehicle I want. Poor explanation of vehicle functions upon delivery. More

I called to schedule my first service appointment for my 2025 Silverado I purchased at Pulte Chevrolet. Scheduling was very easy via a phone call. I arrived on day of service and was greeted very politely 2025 Silverado I purchased at Pulte Chevrolet. Scheduling was very easy via a phone call. I arrived on day of service and was greeted very politely by several employees. Nolan checked me in for service. He was very professional and courteous. I walked to a nearby restaurant and ate lunch while the vehicle was in service. Shortly after arriving back at the dealership, Nolan found me in the showroom talking to my salesman. He left the paperwork with me and directed me to the nearby service desk where I signed the necessary paperwork and picked up my keys. There was no cost to me for the first service since it is covered by General Motors with the purchase of the vehicle. The service was completed in about 45 minutes. Very happy with the experience. More

They just don't listen to their customers. Their retention level is low. Don't ask the customer the same question 3 times 15 minutes apart. Their retention level is low. Don't ask the customer the same question 3 times 15 minutes apart. More

Quick, professional, explanation of work to be done was very thorough. Will be back again! very thorough. Will be back again! More