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Bob Rohrman Hyundai
Lafayette, IN
595 Reviews
Over 30 years and 26 dealerships ago, Mr. Rohrman started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well.
When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new or used car, truck or van, you will receive the highest quality customer service from our associates.
The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price on our New Cars, or Used Cars and always deliver the easiest and most enjoyable buying experience.
We have Financing available for any credit situation and have several institutions at our disposal to help ensure you get the best terms possible!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 595 reviews
Verified Customer
December 14, 2022
Good service and a complimentary inspection, plus free coffee and wifi while you wait . Awesome coffee and wifi while you wait . Awesome More
by ROXANNAGONZALEZ
Employees Worked With
December 11, 2022
They are only concerned about themselves and do not look out for the customer. How do you specifically told them I lived in Michigan and would not be returning home for a couple months. When I finally recei out for the customer. How do you specifically told them I lived in Michigan and would not be returning home for a couple months. When I finally received my car I only had two weeks left on the license plate. And from what I understand they didn’t start the title until then. And it will be sent to my home in Michigan before I can go get my plates and my car registered. Therefore I will be driving around on expired plates. More
by LINDAKAY8318
Employees Worked With
Michael Jaeger
December 09, 2022
I was very pleased with the service I received. Great communication with service department and will continue to do business with dealership. Great communication with service department and will continue to do business with dealership. More
by sringen
Employees Worked With
December 08, 2022
Rohrman Hyundai genesis is a friendly dealership, cordial, professional, and thorough. They are a pleasure to do business with. cordial, professional, and thorough. They are a pleasure to do business with. More
by dimmichfarms
Employees Worked With
Other Employees :
Chris Gallegos, Avery Burrows, Ian Widner, Fabian Brooks
December 06, 2022
Good, friendly service. They completed the work I needed done in under the time that was expected. Also, they were very professional. They completed the work I needed done in under the time that was expected. Also, they were very professional. More
by james3121
December 06, 2022
I brought in our 2011 Hyundai Santa Fe, which is approaching 200,000 miles, for a thorough check-up. Evan Hanthorne met with me, explained the different items they would inspect, and sent the car o approaching 200,000 miles, for a thorough check-up. Evan Hanthorne met with me, explained the different items they would inspect, and sent the car on to the shop. He reported back to me with their findings, and I OKed a four-wheel alignment, replacement of the valve cover gaskets, and brake repair. The work was completed in a little less time than Evan had estimated, and I was on my way home, confident that our reliable Santa Fe would continue to serve our driving needs for a good while longer. The atmosphere was friendly and welcoming, Evan kept me informed about the work being done More
by don80
Employees Worked With
December 05, 2022
Always up front with feedback from service Dept rep as to what need be done! what need be done! More
by HROB120
December 05, 2022
David is the best sales person to work with hands down! Not only did he find the car I was looking for, but broke down every aspect of why it was a smart decision. I will now refer David to anyone I know!! Not only did he find the car I was looking for, but broke down every aspect of why it was a smart decision. I will now refer David to anyone I know!! More
by David
Employees Worked With
David Devaney
