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Bob Rohrman Kia

Lafayette, IN

4.4
958 Reviews
Welcome to Bob Rohrman Kia. We are sure you have seen our name before. Our family has decades of experience in automotive sales, and our dealerships span multiple states across the Midwest, but none of that is important. What is important is that we will treat you right, and we will do it right now, and right here in Lafayette.We will roll out the red carpet for you no matter what you need. We can’t wait to earn your business! With our new Kia inventory, you are bound to find exactly what you need when you come to us. We have well over 100 Kia models in stock including many of your favorites like Optima, Sorento, Sportage, and more. We even have the iconic and unique Kia Soul. With the new Kia warranty of 10 years or 100,000 miles, you really can’t go wrong. Not only are these vehicles reliable, and backed by a great warranty, but they also have a huge number of features, that you will have to see to believe. Browse through our inventory online right now, or stop by to see us in person today. We are not just a new inventory. We also have a huge used inventory as well. We have many Kia models along with models from many worldwide brands. On top of that, our pre-owned inventory has all been quality inspected so you can rest assured that you are getting a reliable and safe model from Bob Rohrman Kia no matter what you buy. In addition to our used inventory, we also have a full Kia service department that can take care of any service or maintenance that you Kia may need. You can count on Bob Rohrman Kia to always do right by you!
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701 Sagamore Pkwy S

Lafayette, IN

47905

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Showing 958 reviews

August 26, 2021

When I walked in to the dealer I was immediately greeted by Daniel, the rest of the staff was really friendly and accommodating. I feel the sales team went above and beyond to ensure I was comfortable with More

by Jarredowens72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen Moore, Daniel Ramirez
Aug 27, 2021 -

Bob Rohrman Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Daniel and the team. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 23, 2021

This was our first service for our 2021 Sorento. The customer service was wonderful and the wait time to complete the service was short. Thank you for a great experience! More

by HALEYHOLT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 24, 2021 -

Bob Rohrman Kia responded

Haley, we are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

August 22, 2021

Not much to say, did a very good job getting me in on time, and completing the update and out very quickly. No coffee cups and at least two workers got coffee using their old cups to refil, did not even More

by JGWOOD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sanders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We apologize for not having enough coffee cups out for you. We will share your comments with our team, and we look forward to working with you again.

August 20, 2021

From start to finish would highly recommend this Kia store. Enjoyed talking with Abdullah and Tony. Great team. Your Victor Aguilar was very informative and helped us immensely with the different warran More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett McDonald, Gwen McDonald, Tony Aguilar
Aug 23, 2021 -

Bob Rohrman Kia responded

Here at Bob Rohrman Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Tony and Abdullah, and it was a pleasure having you at the dealership. We appreciate your review!

August 19, 2021

It’s hard to find a good new car these days, but the Kia I found here is just what I need. The team did a great job and was willingness to work with me to make the right deal. Thanks More

by DRSCOTT823
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Diaz, Gwen McDonald, Mitch Evans
Aug 19, 2021 -

Bob Rohrman Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Kia!

August 19, 2021

They got my car check up done quickly and efficiently. The representative there was nice and let me know of things going on in my car promptly. More

by sean.franiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron South, Logan Plantenga, Autumn Beliveau, Kaden Price, Mitch Evans, Tony Aguilar, Jalen Moore, Savannah Giffin, Daniel Ramirez, Randi Rodriguez
Aug 19, 2021 -

Bob Rohrman Kia responded

Thank you, Sean, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Kia!

August 19, 2021

Would highly recommend NOT going to Bob Rhorman or dealing with this salesperson! Shouldn’t be this hard to buy a car! Just a lot of empty promises. Was not offered any virtual appts. Loaned the ca More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gwen McDonald, Autumn Beliveau
Aug 20, 2021 -

Bob Rohrman Kia responded

We're sorry to hear about your experience, Melissa, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. I personally called you today and left a voicemail. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. sincerely, Garrett McDonald, General Manager garrett.mcdonald@rohrmanauto.com

Aug 31, 2021 -

Melissa responded

Yes, I spoke with Garrett. He apologized for his staff dropping the ball several times, during the attempt to look at the car. He did offer a "smokin deal" on a car. The car he mentioned, was not a car my son would want. I believe he was just trying to save face d/t my negative review. As mentioned in my review, I was not offered any type of virtual appt. Well, 7 days after the car was sold, I received an email from Autumn offering me a virtual appt for the car, which was already sold. As I said to Garrett, I expected honesty and fairness, I received neither. I will take my business elsewhere.

August 18, 2021

Excellent to work with. Friendly and knowledgeable staff. Our 3rd new vehicle from your dealership and still as happy and pleased as the 1st one More

by TYOUNG17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Evans
Aug 19, 2021 -

Bob Rohrman Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bob Rohrman Kia, we look forward to assisting you with any future vehicle needs!

August 18, 2021

Everything was great. I got in right away and they were helpful. It was very expensive though for only an oil change. Thanks so much. More

by keelyh7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Puetz
Aug 18, 2021 -

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 16, 2021

Great dealership awesome customer service lead sales manager was amazing and rotated my tires for free!!!! More

by chaseburger12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McDonald
Aug 17, 2021 -

Bob Rohrman Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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