Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Rohrman Schaumburg Kia
Schaumburg, IL
2,836 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,836 reviews
August 01, 2026
19 minutes ago New I visited this dealership today to inquire about the lease special for the Shortage LX FWD. Unfortunately, my experience was disappointing. A dealership should be focused on serving inquire about the lease special for the Shortage LX FWD. Unfortunately, my experience was disappointing. A dealership should be focused on serving customers and providing helpful information. However, the front desk representative was not interested in explaining the lease offer or discussing available options. He simply said that the vehicle was not available and made no effort to answer my questions or help me explore alternatives. Even if the advertised vehicle is unavailable, I would expect the staff to be courteous, provide more information, and make an effort to assist potential customers. This experience left me feeling that gaining or assisting customers was not a priority. More
by Venkat
Employees Worked With
Front desk resource , he didn’t even introduce
July 23, 2026
I had a great experience with buying my Sportage! Devarj was pleasant, polite and professional, he made this go seemlessly. As I told him, I might be a new Kia buyer for life now!! Devarj was pleasant, polite and professional, he made this go seemlessly. As I told him, I might be a new Kia buyer for life now!! More
by Kristi
June 16, 2026
Made buying a car not to hard. Lots of cars to choose from on there lots. Lots of cars to choose from on there lots. More
by drtchead
Employees Worked With
June 05, 2026
Very easy to get along with this dealer and ensured we were taking care of even towards the dealership closing down for the day were taking care of even towards the dealership closing down for the day More
by KnowltonDomnick
Employees Worked With
June 03, 2026
I bought a certified pre-owned car in April and had a pretty frustrating experience overall. The buying process itself was slow and typical, long wait times and pressure from finance to buy an extended w pretty frustrating experience overall. The buying process itself was slow and typical, long wait times and pressure from finance to buy an extended warranty. Before purchasing, I made sure the sales associate noted I needed a second key. First I was told a coworker had it and to come back the next week (inconvenient since I live in the city). Then the timeline got pushed out another week, then the story changed again - they weren’t sure if it was actually the spare, and said I needed to come in, check, then come back again after ordering to program a new key. I asked them to just order one to avoid multiple trips. When I showed up, no one knew what I was talking about. A manager eventually admitted I should have received two keys with a CPO vehicle. They did manage to program a key, and the service team was efficient once I pushed for it, but the process was disorganized and full of finger-pointing. Meanwhile, I got a flat tire and discovered the car had wheel locks but no key was provided. I had already bought a spare kit since one wasn’t included, but that didn’t help without the lock key. My sales rep offered no real solution other than towing the car, at my expense, back to the dealership to have the locks broken off. I ended up paying a local mechanic $100 to remove and replace them. When I told the manager, he basically brushed it off and said I could call him next time. Overall, the experience was messy, inconvenient, and poorly handled. I wouldn’t recommend Schaumburg Kia. More
by Laura Nevill
Employees Worked With
May 19, 2026
"I had a great experience purchasing my Mitsubishi Eclipse at Rohrman Schaumburg Kia, Valeria was incredibly helpful, absolutely professional and patient. She listened to my budget constraints and wor Eclipse at Rohrman Schaumburg Kia, Valeria was incredibly helpful, absolutely professional and patient. She listened to my budget constraints and worked with me to get a great deal. The entire finance and paperwork process was smooth and fast Highly recommend this dealership and especially salesmen Valeria! More
by mashak411
Employees Worked With
May 15, 2026
Alejandro and the team took great care of my wife and I! We love our Kia! We love our Kia! More
by Arlenhughes
April 23, 2026
If you’re in the market for a Kia please come to Schaumburg Kia and ask for Val. She was very knowledgeable about the vehicle I was looking at and very straightforward about pricing. Val and her tea Schaumburg Kia and ask for Val. She was very knowledgeable about the vehicle I was looking at and very straightforward about pricing. Val and her team took very good care of me and I look forward to purchasing my next car with them in the future. Thank you again, Val! More
by brusawemily
April 01, 2026
Excelente servicio muy amable todo muy bien explicado muchas opciones de autos y lo más accesible para mi muchas opciones de autos y lo más accesible para mi More
by Martha.gmaya16
Employees Worked With
Other Employees :
Joshua Hastings
March 31, 2026
He was very professional and very straightforward! Also, he was very knowledgeable and answered all my questions that I needed. Thank you Devarji for everything! Also, he was very knowledgeable and answered all my questions that I needed. Thank you Devarji for everything! More
by sevinctuzcuzengin
Employees Worked With
