Bob Rohrman Toyota

Ronda and Avery made buying our new Highlander a pleasure! Both Ronda and Avery were very knowledgeable in helping us find the right vehicle and the right financing for us. This was our 3rd Toyota and when we Both Ronda and Avery were very knowledgeable in helping us find the right vehicle and the right financing for us. This was our 3rd Toyota and when we are ready to buy another vehicle we will be back for our 4th. Thank you, Ronda and Avery. More

Hassle free car buying, at it's best James Hardman really made the experience. He was kind, intelligent and informative. He had a job to do, but wasn't at all pushy. We could tell he e James Hardman really made the experience. He was kind, intelligent and informative. He had a job to do, but wasn't at all pushy. We could tell he enjoys selling this product and felt some of that excitement spread to us as we test drive several different vehicles until we settled on the 4runner. More

Great new car! I had a very good experience yesterday.I was very satisfied with the excellent sales service of Ronda.She is so kind and patient.And the Toyota car is I had a very good experience yesterday.I was very satisfied with the excellent sales service of Ronda.She is so kind and patient.And the Toyota car is excellent and I love it a lot.I will recommend Bob Rohrman Toyota to my friends.Thanks Ronda!Also,Thanks Carlos and Tyler. More

Happy with no pressure sales! We were very satisfied with the great sales service of Ronda Long-Allen. We felt comfortable during and after our time working with her. Also big Tha We were very satisfied with the great sales service of Ronda Long-Allen. We felt comfortable during and after our time working with her. Also big Thanks to Josh Shorter & David Ford for working with Rhonda to get us the price value & finacing we were are with. More

Good Deals I had a very good experience. At this location i went in without a car and walked out a great priced car low miles runs excellent.I would most defiant I had a very good experience. At this location i went in without a car and walked out a great priced car low miles runs excellent.I would most defiantly recommended Bobrohnman Toyota for whom ever wants to drive....they will alwats keep Lafayette driving...😃 More

My First Toyota! Did I need the fanciest SUV on the lot? No, no I didn't. Did I buy it? Yes I did. The staff actively worked with me to be certain I was driving a saf Did I need the fanciest SUV on the lot? No, no I didn't. Did I buy it? Yes I did. The staff actively worked with me to be certain I was driving a safe and extremely dependable truck for my daughters and I. A single mother spends a lot of time making decisions based on the well being of her children. They were patient, caring and willing to spend time explaining every detail. I ask lots of questions!! Thanks Ronda and Avery!! It's no surprise to me that the dealership is supremely successful with those two people employed there. Rich helped me with my first service oil change. He was knowledgable, kind and had my truck ready for me in a timely manner. Thank you Bob Rohrman Toyota Scion! I love my truck! More

Satisfied customer My favorite dealership. This is my second purchase. The staff is friendly and helpful. James Hardman was my salesman and he goes the extra mile to sat My favorite dealership. This is my second purchase. The staff is friendly and helpful. James Hardman was my salesman and he goes the extra mile to satisfy his customers. He is the best salesman I have ever had the pleasure of meeting in my opinion. I would recommend Bob Rohrman Toyota in Lafayette, Indiana to everyone. They took good care of their customers. More

Where's the team? Mr. James Hardman greeted us as we came through the door and remained present and attentive throughout the sale, even though he was actively working w Mr. James Hardman greeted us as we came through the door and remained present and attentive throughout the sale, even though he was actively working with other customers. While he was running between customers, taking care of details, it didn't appear that other employees were stepping up to support or expedite the process. We were at the dealership for six hours from stepping on the lot to driving away satisfied with a Toyota certified used car. During that time our experience varied depending on who on the team we encountered. Mr. Hardman continued to move the process forward, provided clear communication at each step, offered hospitality and regularly checked on our comfort. "Steve" abruptly interrupted at one point and rudely demanded information from Mr. Hardman. Jay, in the finance department, was clear and straightforward and then made an insulting remark when we declined the additional warranty coverage. Our experience was very mixed, from feeling insulted by the finance person (1 star), to receiving a professional and caring experience by Mr. Hardman (5 star). Bob Rohrman Toyota needs to strengthen their teamwork. More

Easy, Dependable, and great communication We had been looking for an Odyssey or Sienna for about a month. We visited a local dealer for a cash offer on our trade and they recommended Josh at We had been looking for an Odyssey or Sienna for about a month. We visited a local dealer for a cash offer on our trade and they recommended Josh at Bob Rohrman Toyota in Lafayette. He contacted me with a Sienna that just came in off of trade, sent over the car fax, and sent pictures within a short amount of time. He let me know of the service work it would need and prepared us for the visit to purchase. He was very receptive to the many questions I had about the vehicle sight unseen. During the visit we were paired with Ronda as our sales associate. She was very accommodating during out time at the dealership and made the process very easy. We appreciated the ease of business, communication from start to finish, and the dependability of the content regarding the vehicle. I would definitely recommend this dealer to anyone for a used vehicle...and I imagine the new sales team is more of the same. More

Amazing experience Car buying can be intimidating and stressful, but everyone we dealt with was wonderful and made it a great car buying experience for us all! Car buying can be intimidating and stressful, but everyone we dealt with was wonderful and made it a great car buying experience for us all! More