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Bob Rohrman Toyota

Lafayette, IN

4.6
1,672 Reviews
When you come to our Lafayette dealership, you will discover that we offer more than just inventory, service, and financing for Toyota models. Bob Rohrman Toyota is committed to exceptional customer service and creating lifelong connections with drivers in the Lafayette area. We serve Delphi IN, Frankfort IN, Monticello IN, and beyond by meeting your automotive needs and viewing each customer from Delphi IN, Frankfort IN and Monticello IN as part of our extended community. We view drivers from the Delphi IN, Frankfort IN, Monticello IN and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Toyota model that suits you best so that you leave our Lafayette dealership with the car, truck, crossover or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Toyota Camry, Prius, Highlander, Corolla or RAV4 in peak condition. Make the trip from your home in Delphi IN, Frankfort IN or Monticello IN to visit us in person here in Lafayette and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, we're waiting to answer any and all of your questions, and we look forward to assisting you with all your vehicle transactions and services.
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3900 South Street

Lafayette, IN

47905

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Showing 1,672 reviews

October 10, 2021

Awesome place to buy a car Dalton Brock and Robert are the best I will be back - I think you should give Dalton a raise tho More

by jrbuker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Brock Odle
Oct 10, 2021 -

Bob Rohrman Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dalton and our team met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

Oct 10, 2021 -

jrbuker responded

I still think you should give Dalton a raise

October 09, 2021

Easy to work with. The process was quick without high pressure tactics. Great people to work with. More

by JASLOWERY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Streitmatter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Odle, Drew Vance
Oct 10, 2021 -

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2021

Awesome experience,from Dalton,Meg( the finance manager) and Bob , they were fanatic to work with, More

by BIODUN.ADEYEMI901
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meg, Bob
Oct 10, 2021 -

Bob Rohrman Toyota responded

Here at Bob Rohrman Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Dalton and our team, and it was a pleasure having you at the dealership. We appreciate your review!

October 05, 2021

Service rep was not honest and tried to intimidate me into services that had either been done already or should have via my maintenance agreement. More

by KENNETHASTLE
Recommend Dealer
No
Employees Worked With
Picture not shown
Oct 22, 2021 -

Bob Rohrman Toyota responded

Providing a positive experience is our top priority, Kenneth, so we're disappointed to hear that your visit didn't measure up, Kenneth. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 02, 2021

You took away free oil change after doing 5, disappointed about that! Liked that idea that I would get a free oil change after spending around $350. More

by G.DEHAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Dovolis
Oct 04, 2021 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 30, 2021

Chuck Austin is an amazing man. Chuck worked hard to make sure we were satisfied. Great dealership to work with. More

by JEFFNAPPANEECHAMBER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylee Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, Jeff, and for taking the time to leave us this wonderful feedback!

September 27, 2021

My experience with sales consultant Kylee Thompson was fantastic. Her enthusiasm was contagious! She made me feel like a person not a sale. She shared my communication wishes with the others at Bob Rohrma More

by Jenise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Vance
Sep 27, 2021 -

Bob Rohrman Toyota responded

It's great to hear that Kylee delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota, we hope you enjoy your new vehicle!

September 26, 2021

Kylee Thompson was excellent. She was helpful and accommodating! However I did feel rushed and slightly pressured by some other members of the staff into making my purchase and feel as though things More

by EGBAROFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Odle
Sep 26, 2021 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with Kylee and the rest of our team. We're glad to hear we delivered such a great experience!

September 26, 2021

Little on the expensive side but they do good work in a timely fashion. Quick to get an appointment, they will work with you. More

by MILT.AUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schutz
Sep 26, 2021 -

Bob Rohrman Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

September 25, 2021

Had no problems. Everyone how assisted me was very nice. I will use Bob Rohrman Toyota again. More

by JEFFWINDNAGEL
Recommend Dealer
Yes
Employees Worked With
Ben Streitmatter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Dovolis
Sep 26, 2021 -

Bob Rohrman Toyota responded

Thank you, Jeff, for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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