Bob Rohrman Toyota

I had a great experience at Bob Rohrman Toyota. Chuck Austin made me feel very comfortable with my purchase. I would recommend this dealership to anyone. Austin made me feel very comfortable with my purchase. I would recommend this dealership to anyone. More

Selection and pricing of vehicles was excellent. Customer service and associate was knowledable and very understanding of our needs and wants. We enjoyed our shopping experience . Customer service and associate was knowledable and very understanding of our needs and wants. We enjoyed our shopping experience . More

I recently traded in my vehicle at this dealership for a 2008 Pontiac G6 GXP and had an awesome experience while there. Everyone was nice and courteous and actually cared about the customers. The person I 2008 Pontiac G6 GXP and had an awesome experience while there. Everyone was nice and courteous and actually cared about the customers. The person I mostly dealt with was Brett Gerber. He was a very nice and professional person. I had one small concern about the car I was looking at and instead of blowing it off and trying to give me some random excuse he had their mechanic take a look at it right then and there before having me buy it. After the mechanic looked at it he came out and talked to me directly about my concern instead of playing telephone and relaying messages. I highly recommend this place if you are looking for a vehicle and I highly recommend asking for Brett Gerber as he seemed very professional. More

My wife and I went to Bob Rohrman Toyota on a very tight budget to buy a used car. We only had a vague idea what type of car we wanted to buy and had not really checked their inventory. Mike Momberger, our budget to buy a used car. We only had a vague idea what type of car we wanted to buy and had not really checked their inventory. Mike Momberger, our agent, listened to us and then spent some time checking their inventory and made a list of cars he thought would fit our budget. Then he drove us round Lafayette, IN, to about 5 different lots. At each lot, he gave us advice concerning the vehicle he had brought us to see. Whenever we wanted, he would encourage us to sit in the vehicles, turn on the engine and check out the features. He never became flustered, even as we kept rejecting vehicle after vehicle. Eventually, we narrowed the choices down to two vehicles. Then he brought us back to the dealership and gave us information on the two vehicles, including their Carfax history. Based on that, we selected one vehicle; but, before we made a firm decision, we asked another big favor of him -- to go back and see the vehicle. Mike didn't get annoyed. He drove us back to that lot and then gave me the opportunity to drive back to the dealership in the vehicle we were thinking of purchasing. That sealed the deal for us. Apart from his professionalism, Mike also treated us like family. He took the time to learn our (strange-sounding foreign) names and pronounced them perfectly -- he never forgot them and always referred to us by name. He even took the trouble to learn our daughter's name. And, when we came to pick up the car, he asked us how to say "thank you" in our own language... and, once again, aced it! This really touched our hearts. I will gladly recommend Bob Rohrman Toyota and, especially, Mike Momberger to anyone who wants excellent and friendly service. God bless you Mike!! More

I checked the dealer's website in advance and found my favorite fit. The car was pretty much the same as it was described online. I made my decision right after I did the test drive. Chris was very fri my favorite fit. The car was pretty much the same as it was described online. I made my decision right after I did the test drive. Chris was very friendly and helped me with decision making. He was also good with post-sale follow-up. More

I leased my first car with Bob Rohrman Toyota and went back at the end of that lease to lease my FRS I have had great experiences back at the end of that lease to lease my FRS I have had great experiences More

Recently purchased a 2013 Jeep Wrangler from Mike Momberger at Bob Rohrman Toyota Scion. Received excellent customer service and would refer anyone to them. I was treated like a king and felt like Mi Momberger at Bob Rohrman Toyota Scion. Received excellent customer service and would refer anyone to them. I was treated like a king and felt like Mike did everything he could to get me what I wanted. Stop in and see Mike today! Robert M Lovvorn More

I have been a customer of Rohrman Toyota and Chuck Austin for at least the past fifteen years, having leased Rav 4 SUVs. Although I have always been pleased with the service department, dealing with Chuck for at least the past fifteen years, having leased Rav 4 SUVs. Although I have always been pleased with the service department, dealing with Chuck is the reason that I come back! He explains the lease process really well, and has always given me a heads up if a good Toyota Financial Lease program is available, and I have re-leased a new vehicle without more than a $10 or so increase in payment! I totaled my Rav4 two weeks ago, and the first person that I called after the insurance company was Chuck! Having never had a serious accident, I didn't know exactly how the procedure was going to work, if I'd owe money after the insurance settlement, etc. Chuck helped me remain calm, and assured me that the "numbers" were going to look fine. He checked on my wrecked car and the progress of the estimate. (The car was at the Rohrman Collision Center...also a good decision.) Knowing my tastes, Chuck began looking at new vehicles for me as I waited the clearance from my insurance agency. Having received that this morning, I went to the dealership, LOVED the new 2014 Rav 4 Limited which Chuck had warmed up and ready for me to drive. The 2014 has new options and features, and Chuck took great care in explaining them, and even hooked up my iPhone! Not wanting to waste my time, he just asked if I had any questions about any features which had not changed from the 2011 model, and I appreciated that thoughtfulness. As usual, the transaction with Chuck at the helm was 100% perfect! But...it gets better...he helped me take my rental car back to the agency! Being single, I always dread asking friends to help with such tasks...but my friend and salesman Chuck Austin took care of it without my even asking! You can't go wrong with a Toyota, and you can't go wrong with Chuck Austin! More

We are currently leasing a 2013 Toyota Highlander from Bob Rohrman in Lafayette, IN. My husband and I have never leased a vehicle before. We have several vehicles due to our business and my husband has ha Bob Rohrman in Lafayette, IN. My husband and I have never leased a vehicle before. We have several vehicles due to our business and my husband has had a lot of experiencing purchasing used vehicles, but leasing was unchartered territory for us. Our family is also very loyal to a particular dealership that is not Bob Rohrman so we were hesitant to go with a different dealership. However, thanks to the help of Brett Gerber, Chris, and everyone else we met at the Toyota, we are in a vehicle that we absolutely love. Brett showed us the Highlander and went with us on a test drive. He was very informative and answered any questions we had about the vehicle. My husband can be very particular when it comes to purchasing a vehicle and it definitely is not a process that he rushes. Brett was very patient with us and was always available and easy to get ahold of when we had questions. Even if he hadn't heard from us, he would make contact and check in on us to see where we were at in our decision process. We also feel like we have an excellent understanding and grasp of the leasing process now because of Brett and the entire team at Toyota. Everyone explained the process in detail. If we did not understand something, they would explain the same thing in a different way until we understood. We were also very excited to learn about all of the things that the Toyota Care has to offer, which was a big selling point for us. Brett is an excellent sales associate. He is outgoing, friendly, knowledgable, and trustworthy. As small business owners we strongly believe in the value of word of mouth, and we have nothing but good things to say to everyone we know about Toyota, this dealership, Brett, and our entire experience. More

Had a great experience with the purchase of a new 2013 Toyota Highlander. Mike Momberger was my sales person. Great Customer service. made the buying exprience fun for my first Toyota I have ever owned. Toyota Highlander. Mike Momberger was my sales person. Great Customer service. made the buying exprience fun for my first Toyota I have ever owned. More