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Bob Rohrman's Gurnee Hyundai
Gurnee, IL
1,460 Reviews
Gurnee Hyundai in Gurnee is Proud to Serve Drivers from Arlington Heights, Des Plaines, Kenosha, Waukegan and Beyond.
At Gurnee Hyundai, we like to think of ourselves as more than just a place to get a great deal on Hyundai vehicles. We're a place where drivers from all over Arlington Heights, Des Plaines, Kenosha and Waukegan can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Hyundai service, we always put the customer first.
At Gurnee Hyundai, We're Here for You Every Step of the Way
We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the Hyundai models that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata keeps running smoothly.
Visit Gurnee Hyundai!
Have a few lingering questions? Want to speak with a Gurnee Hyundai team member? Stop by or call Gurnee Hyundai! One of our many professionals will work with Gurnee drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Gurnee Hyundai! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata, drivers can look to the Gurnee Hyundai team with confidence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,460 reviews
December 30, 2021
Josh the Service Manager was excellent...took care of all my needs in a courteous and timely fashion. I brought in car for a sluggish engine and they fixed it under warranty and also completed a recall so i my needs in a courteous and timely fashion. I brought in car for a sluggish engine and they fixed it under warranty and also completed a recall so i didn't have to come back another day..THANK YOU Josh More
by golf68
Employees Worked With
Josh Service Manager
December 21, 2021
If I could give 10 STARS I would! My salesman Matt and Roger wer extremely knowledgeable, not pushy at all and made me feel right at home. Also the pricing was unstoppable! Roger wer extremely knowledgeable, not pushy at all and made me feel right at home. Also the pricing was unstoppable! More
by Wes
December 19, 2021
Brian was very helpful with the purchase process of my genesis g70. He was very polite and made the process easy. Thank you genesis g70. He was very polite and made the process easy. Thank you More
by wagnercheryl
Employees Worked With
December 19, 2021
Brian and the team were really helpful with helping me get a 2022 Hyundai Venue! get a 2022 Hyundai Venue! More
by MK216
Employees Worked With
December 12, 2021
I will never go back sat there for three hours and never got a trade in value of my car vs new purchase price of new car. Salesman kept pushing a document to sign before giving me the numbers! Very shady ! got a trade in value of my car vs new purchase price of new car. Salesman kept pushing a document to sign before giving me the numbers! Very shady ! Going to different dealer to buy a car More
by s500
Employees Worked With
Don’t know the name of salesman so pissed it doesn’t matter
December 10, 2021
Great experience! Roger and Matt were very friendly and patient. I love my new car! I would definitely recommend anyone to come to Gurnee hyundia if they are looking for the best deal! patient. I love my new car! I would definitely recommend anyone to come to Gurnee hyundia if they are looking for the best deal! More
by Dario
December 08, 2021
Thank you Roger for professional service it was a pleasure working with you again Your expertis e was a big factor for choosing this cars. 2020 Tucson and 2022 Tucson. I think your management shou pleasure working with you again Your expertis e was a big factor for choosing this cars. 2020 Tucson and 2022 Tucson. I think your management should learn some customer skills from you. Recommending and looking forward to work with you in the future More
by Robertsiwy
December 06, 2021
Good first time experience. I made an appt over the phone and mentioned at the time that I had a doctor’s appt and had to leave by 10:15am. When I checked in with Tomy and mentioned that I had to leave then, and mentioned at the time that I had a doctor’s appt and had to leave by 10:15am. When I checked in with Tomy and mentioned that I had to leave then, it didn’t seem like it was in my record. I arrived at 8am and my car was taken to service until 9;15am. I was worried that it may not have had adequate time to check out my car because I was a former Knauz customer and my records were not available, so a complete diagnostic baseline was needed. So, my service experience with Tomy was good, but I can’t rate it excellent because I worry that not enough time was spent for a complete baseline diagnostic. More
by dborosh
Employees Worked With
Tomy in service
December 05, 2021
Mike was terrific and kind as we figured out our new lease. He explained everything and showed us how to use various new apps for our Hyundia Kona. I would recommend him to everyone who wants a new car! lease. He explained everything and showed us how to use various new apps for our Hyundia Kona. I would recommend him to everyone who wants a new car! Thanks, Mike. More
by kma
Employees Worked With
Mike Sprow
