Bob Ross Buick GMC

Great customer service from the service department From the cashier to putting air in tires to the service advisor ( in this case Jesse ) all treat you with a smile the cashier to putting air in tires to the service advisor ( in this case Jesse ) all treat you with a smile More

Friendly, helpful, matched my needs with your inventory, fair, no hassle deal. Love my car fair, no hassle deal. Love my car More

This dealership experience was one of the best I've ever had and I've purchased a few vehicles over the years. It was impressive from the beginning from getting to know the history of the dealerships to act had and I've purchased a few vehicles over the years. It was impressive from the beginning from getting to know the history of the dealerships to actually meeting and chatting with the President of the dealership Ms. Janelle Ross. The salesperson Bill was very personable and didn't mind me asking questions about the car. He wasn't too pushy and was so down to earth. They were very accommodating once I made my purchase helping to make sure I was able to get my vehicle once I purchased it. Ian was great. Will did a nice job explaining some of the paperwork. It was well worth the trip from Cincinnati to Centerville. They are highly. recommended if you're looking for a vehicle. Bob Ross Buick GMC is great! More

Great and professional team, specially Ricardo They won my business, I will do more business with them again., Thank you for the great experience. my business, I will do more business with them again., Thank you for the great experience. More

Just returned from purchasing a 2013 Buick Verano. Initiated a call to check on its availability Monday. Was greeted by a genuinely warm, friendly, sales rep named Bill Sweatt. With 20 years experi Initiated a call to check on its availability Monday. Was greeted by a genuinely warm, friendly, sales rep named Bill Sweatt. With 20 years experience he listened to my goals, concerns, & with zero pressure I was able to decide if it was the used vehicle to meet our needs. A few calls later & by Wednesday afternoon the auto is parked in the driveway. I feel relieved. I found a bargain with wonderful low mileage. This is my second Buick. First one was purchased new at another dealership. We will return to this dealership in the near future precisely because of the attentive, direct, no-hassle-yet-genuinely friendly professionalism of Bill Sweatt. He is attentive to his customer's actual needs with zero pressure regarding wants. This pragmatic car purchase was a win-win. The drive home was yet again that smooth ease of a Buick. A personal thanks again to Bill. It was a pleasure working with you. More

I was treated pretty poorly soon upon arriving. I was told the truck in add on line was sold. They told me they do not have any other vehicles in that price range . Only new stuff. Then was rudely shown told the truck in add on line was sold. They told me they do not have any other vehicles in that price range . Only new stuff. Then was rudely shown the door. !!!! More

We purchased a very well taken care of Ford Explorer Sport and could not be happier. We worked directly with Bill Sweatt and he went out of his way to give us all the information upfront and make us fee Sport and could not be happier. We worked directly with Bill Sweatt and he went out of his way to give us all the information upfront and make us feel comfortable from the beginning to the end. His super personable demeanor is something that blew us away, he was not only professional but also funny and likes to have a good time while selling cars. If you are looking for good service, go see Bill...he will take care of you! More

I havs a medical condition with a note from my doctor to not wear a mask. I have 1 lung. When I go inside with the salesman he says that is fine. When I get inside another person says we need to put a mask not wear a mask. I have 1 lung. When I go inside with the salesman he says that is fine. When I get inside another person says we need to put a mask on. He doesn't honor my doctor's note. Now mind you,he is with a customer and he doesn't have a mask on either. I pointed that out but he didn't care. We left and will never go back. They lost a sale. We bought a vehicle from another dealership that did honor my doctor's note. More

The purchase of our 2019 Chevy Colorado Z-71 could have not went any better. My wife and I were met in the lot by Product Specialist Dan Meyer. His professionalism & knowledge guided us to make our decisio not went any better. My wife and I were met in the lot by Product Specialist Dan Meyer. His professionalism & knowledge guided us to make our decision to purchase the vehicle, after shopping at other car dealers in the Dayton & Columbus area . Very satisfied at this time. A great job done by all involved!!!!!!! Thank you very much! Dan W. More