Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Ross Buick GMC
Dayton, OH
213 Reviews
We are proud to be your authorized Buick-GMC dealer in Centerville, Ohio. Bob Ross Buick-GMC has been serving the community for 50 years and is an award-winning, family-owned and operated dealership, which is deeply committed to the customer. Why Buy from Bob Ross Buick GMC? You'll see.
You are our No. 1 priority! Your complete satisfaction is our focus. We attribute our high level of success to both our customers and our employees. Visit Bob Ross Buick-GMC today and see exactly what we mean!
We are proud to be serving Centerville and surrounding communities, as we continue to be involved in numerous events, sponsorships, and charitable activities as a way to give back to our customers.
One of our favorite events is the annual Dragons High School Baseball Showcase at Day Air Ballpark, where we highlight outstanding athletes of local area high schools. The entire Ross Family also loves supporting our local schools, cultural arts, and non-profit organizations and to try and exemplify good citizenship for our employees and other area businesses.
Come visit us at the Bob Ross Buick GMC showroom today and we’ll do everything we can to get you in the Buick GMC car, truck, or SUV that you’ve always wanted.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 213 reviews
January 20, 2026
We first looked at our vehicle more than two weeks ago. On our second visit on 1/08/26, we decided that we wanted the car and contacted our salesman and put a $500 down payment on the 2026 Enclave. We visi On our second visit on 1/08/26, we decided that we wanted the car and contacted our salesman and put a $500 down payment on the 2026 Enclave. We visited the dealership again on 1/13/26 to complete paperwork and drive the vehicle home. Bill told us they could not locate the second key fob, and asked us to return on 1/20 at noon to have one made. They had four business days to do a pre-delivery inspection to check both key fobs and key card was in the vehicle. Was an inspection even performed?? We arrived at 11:55 today and had to wait until 1:00 p.m. for the person making the key fob, which then took an additional 30 minutes for him to program it. The key fob does not match the key fob given to us at purchase. I asked Bill how on earth a multi million dollar business can lose a key fob and the key card that were together. He had no idea. We also did not have the key card for the vehicle when we picked the car up on 1/13. No one can tell us where in the world a second key fob and key card is. So now they are ordering another key card, which means we have to make another 40 minute one-way drive down to pick it up. Our main concern is how this dealership can lose a key fob/key card in their business, and secondly, whomever has the second key fob/key card can find out who bought the vehicle and then steal our car. We are very disappointed that we paid $67,000 for a vehicle and we do not have matching key fobs and a key card. Can you not order one from Buick so they match? Not happy how there wasn’t more urgency to locate the key fob/key card. We were told by Bill that he would get us a cargo net, and when we arrived today, Bill indicated that it was $100. Most companies with good customer service would provide us the cargo net free for the headaches that we’ve had, and driving to and from to get all that should have been available on the day we picked up the vehicle. Raymond & Sonja Keaton More
by skeaton845
Verified CustomerEmployees Worked With
Other Employees :
Joe was helpful in showing us the components of our new vehicle.
January 19, 2026
Just dropped it off for an oil change went into the showroom and looked around. Talked to Tom Speres and by the time I did that they came and got me in the showroom and I went back gave me the keys wen showroom and looked around. Talked to Tom Speres and by the time I did that they came and got me in the showroom and I went back gave me the keys went out and got the car and left no problem. More
by LRBECK3530
January 18, 2026
They listened to my needs and we were able make a deal on a new Buick Envista! Thank you! a new Buick Envista! Thank you! More
by vedafam
Employees Worked With
January 16, 2026
Service is awesome, everyone is so sweet their. I will alway go there for work on my car. I will alway go there for work on my car. More
by GOWDOWN
January 15, 2026
Bob Ross GMC service did us right when another dealer tried to fleece us on a transmission repair for our 2019 Silverado. Bob Ross got the service done in record time and $3k less than the other guys. tried to fleece us on a transmission repair for our 2019 Silverado. Bob Ross got the service done in record time and $3k less than the other guys. More
by spike586
January 14, 2026
My first visit with a new GMC 2025 Yukon. Everyone that I came into contact in the service center greeted me with warm hospitality. The trip seemed to take just.a little longer than antic Everyone that I came into contact in the service center greeted me with warm hospitality. The trip seemed to take just.a little longer than anticipated for an oil change and tire rotation, but the waiting area had very comfortable seating and amenities I would expect. Terrific. I will be returning on a regular basis for routine maintenance. Great team. Randy(?) in parts was also of great help in guiding me through the right floor mats for this new Yukon. Finally, I was impressed that Lee Highsmith noticed me from working together previously. Nice to be greeted in such a kind manner. More
by vernon.dye
Employees Worked With
Tony
January 13, 2026
Tom Spears is the reason I went to Bob Ross and he is the reason I will go back. Car purchases should always be this simple and easy. Cherry Cordials for everyone! reason I will go back. Car purchases should always be this simple and easy. Cherry Cordials for everyone! More
by caseybright
Employees Worked With
January 10, 2026
It was my 1st time using the service department @ Bob Ross Buick GMC. It was very easy and they were so helpful. The next time my GMC needs service I definitely know where I will be going. Thank you. Ross Buick GMC. It was very easy and they were so helpful. The next time my GMC needs service I definitely know where I will be going. Thank you. More
by LEADSHANK
Employees Worked With
Service Department.
