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Bob Ruth Ford

Dillsburg, PA

4.7
713 Reviews

700 N U.S. Route 15

Dillsburg, PA

17019

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Showing 713 reviews

September 08, 2014

Great Experience Staff are always friendly and polite. Any issues are always taken care of immediately without question. Dave Staats has sold numerous vehicles to me More

by Bones911cc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Staats
September 08, 2014

Will continue to buy all my cars here I have a bit of an obsession with buying cars. About 4 years ago I met Dave Staats at Bob Ruth Ford and he has treated me right ever since. My most re More

by Silverjeep2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Staats
September 08, 2014

Great experience. I enjoyed the speed of all transactions. Everyone was nice and I got a good deal on my car. Car was clean and runs great! More

by Mistermagic70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Staats
September 08, 2014

Great experience! Dave Staats and Bob Ruth Ford simply ROCK! My wife and I were so impressed that we bought TWO new Ford vehicles in one day. The price was great, the d More

by Jon Kugler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Staats, David Staats
Sep 08, 2014 -

Bob Ruth Ford responded

We couldn’t be happier that David Staats provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Bob Ruth Ford sales team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Jason Koons Internet Sales Manager

September 06, 2014

Wonderful customer service!!! From the time I walked into the building until I left I felt like I was being taken care of! Great sales man!!! Highly recommend! More

by jek71181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Koons, Steve Hartle, Monica Penny, Joseph Golden
Sep 08, 2014 -

Bob Ruth Ford responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Bob Ruth Ford in Dillsburg. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Jason Koons Internet Sales Manager

September 05, 2014

Great Buying Experience! I purchased a pre-owned vehicle from Bob Ruth Ford and had a great experience there. The salesmen were professional, polite, and a pleasure to work w More

by bweaver1262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Johnson, Jeff Turner, Roy Bennett
Sep 05, 2014 -

Bob Ruth Ford responded

On behalf us all of us at Bob Ruth Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jeff Turner & Roy Bennett! We will be sharing your feedback amongst our team. Enjoy your 2012 Dodge Challenger and please come visit us again soon! Respectfully, Jason Internet Sales Manager

Sep 08, 2014 -

Bob Ruth Ford responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Bob Ruth Ford with only the best there is to offer. It’s so nice to hear that everyone involved helped to make your experience such a positive one. Enjoy your new vehicle! Respectfully, Jason Koons Internet Sales Manager

September 05, 2014

Highly Recommend Excellent ownership and leadership.Very professional employees. Great prices and willing to work with you. Service has always been high quality! Stron More

by NMick23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Koons, Rob Ruth, Steve Hartle, Keith Palmer, Monica Penny, Dave Galaspy, George Myers, Jason Kline, Joe LaCroix
Sep 08, 2014 -

Bob Ruth Ford responded

Thank you for taking time out of your busy schedule and for strongly recommending Bob Ruth Ford. I am glad to hear that your experience was a positive one! Jason Internet Sales Manager

September 04, 2014

Best Experience I've had in a long time I shopped around on line before actually checking out the dealerships. Bob Ruth Ford had the best deals in the area for the car that i wanted. I went More

by cpratt1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Ali
Sep 05, 2014 -

Bob Ruth Ford responded

Congratulations on your new vehicle purchase! Thank you for taking the time to write about your experience. It is wonderful to hear that Bob Ruth Ford and Damian Ali were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Jason Koons Internet Sales Manager

September 03, 2014

Excellent Customer Service! Just bought a new car and was very pleased with my experience. Ron was very knowledgable and professional. Would definitely recommend Bob Ruth to fri More

by Footturkey424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2014 -

Bob Ruth Ford responded

We couldn’t be happier that Ron Hoffman provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Bob Ruth Ford team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Jason Koons Internet Sales Manager

August 28, 2014

Irecived a cupon for a oil change ,the works package 44.95 . I was charged 71.76 for a 44.95 oil change .I asked for explanation well labor is 39.95 oil and filter is31.01 and a misc charge of.80 plus state tax. More

by ben had chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
7960 george, Donna Cox
Sep 11, 2014 -

Bob Ruth Ford responded

Dear Valued Service Customer, On behalf of Bob Ruth Ford, I would like to apologize for your frustrating experience with our (service/sales) department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Respectfully, Jason Internet Sales Manager

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