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Bob Sight Ford

Lees Summit, MO

4.5
373 Reviews

610 Northwest Blue Parkway

Lees Summit, MO

64063

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Showing 373 reviews

March 10, 2022

I was scheduled for a routine oil change and I also had a noise which sounded like something loose causing a rattling. The Service Associate listen to my concern and found it and fixed it. My oil change was More

by DZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommie -Service Department
Mar 15, 2022 -

Bob Sight Ford responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

February 11, 2022

Easy to schedule vehicle in for repair. Service associates understood my issue and proper repairs were made promptly. This team is professional and easy to work with. More

by rferg24747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department-Brian
Feb 16, 2022 -

Bob Sight Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

December 07, 2021

Took my car for service cause it was dead! Luckily is was just a dead battery. The service department (particularly Glen) was super helpful and friendly and I will definitely be taking my car back to them fo More

by stacysky32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen-service department
Dec 10, 2021 -

Bob Sight Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

August 27, 2021

The experience was very professional and they followed through on what they said they would do. More

by jim.solsma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Whittaker, Eric Zinnert
Sep 01, 2021 -

Bob Sight Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

Sep 01, 2021 -

jim.solsma responded

you are very welcome

May 27, 2021

Service department has fallen off last couple of years. I always get the technician that is new or maybe just bad techs. Always have to drive back in to have the service finished properly. Its getting o More

by Fiesta ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Richwine Todd Gray Glen Ardolino, Zachary Sight, Brian Sight, Jeff Sight
May 28, 2021 -

Bob Sight Ford responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

May 29, 2021 -

Fiesta ST responded

How about you have the service advisor contact me and set up an appointment to fix all the mistakes that were made?

April 25, 2021

It was a great experience purchasing a car from Bob Sight Ford. Ronnie was easy to work with. I highly recommend them for your next car purchase! More

by W&K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
March 18, 2021

I had located a vehicle I was interested in online. They had it ready for me to test drive and were so helpful in explaining all the controls, etc. Emery was a great rep to work with. Everything went smooth More

by Beamer10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zieber, Emery Stone
Mar 23, 2021 -

Bob Sight Ford responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

March 09, 2021

We are return customers having bought 7 vehicles from Gene Hill. Always a great experience working with Gene and the rest of the Bob Sight Team. Excellent facilities and the Service department is always More

by Bill R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Hill, Eric Zinnert
Mar 12, 2021 -

Bob Sight Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

February 28, 2021

Our experience had zero pressure and it was quick. Ronnie was knowledgeable and easy to work with. This was our second new vehicle purchased from Bob Sight and we will be back! More

by meganehatfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Vargas, Eric Zinnert
Mar 03, 2021 -

Bob Sight Ford responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bob Sight Ford. Thank you so much for your business and please let us know if there's anything else we can do for you. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

February 25, 2021

Absolutely great experience Emery in sales listened Absolutely great experience Emery in sales listened understood and did an awesome job finding the truck I was looking for Plus We love the truc More

by dkassing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emery Stone
Mar 02, 2021 -

Bob Sight Ford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550