Bob Sight Ford
Lees Summit, MO
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We had a great new car buying experience. Our salesperson, Gene Hill, searched for days to find just the right car to meet the requests and price that we were looking for. At one point, I though salesperson, Gene Hill, searched for days to find just the right car to meet the requests and price that we were looking for. At one point, I thought we might not find one anywhere near, but Gene persevered and found one that fit the criteria perfectly. He had it waiting right in front when we arrived and took us through everything step by step making sure we were familiar with all the features on our new Fusion. Then, he introduced us to the service department manaager and told us how that departnent was available for future needs. He followed up with us after the purchase to be sure that the car was everything we wanted and it definitely is. We are very happy with our purchase and the experience. We feel we also made a friend in Gene Hill. More
I have always had a great experience with the Bob Sight. I have always been treated well and never over charged. I have taken other vehicles there because I was pleased with the work they do. I always know I have always been treated well and never over charged. I have taken other vehicles there because I was pleased with the work they do. I always know they are honest when they say something needs to be fixed. More
We have been happy with the service we have received from Bob Sight Ford since we purchased our car in 2010. We were treated fairly when we purchased our new Fusion and have been happy with their customer s Bob Sight Ford since we purchased our car in 2010. We were treated fairly when we purchased our new Fusion and have been happy with their customer service and knowledge during the oil changes and maintenance that has been performed since then. I would highly recommend this dealership to anyone. More
I took my 2008 F350 Diesel to Bob Sight Ford for a factory recall and a leaking radiator. Service Advisor Patrick Fase was very professional and kept me advised throughout the process. As it turned factory recall and a leaking radiator. Service Advisor Patrick Fase was very professional and kept me advised throughout the process. As it turned out, they had to replace the radiator. They had the new radiator in stock and installed it the same day. I had my truck back by the end of the day and the factory recall was also performed. I was truly impressed with the one day service for what I consider a major repair. I would recommend Patrick Fase and their mechanics to anyone. More
Car was brought in to address a warranty issue. I was Car was brought in to address a warranty issue. I was treated great by the people in the Service Department. A rental car was provided to me while t Car was brought in to address a warranty issue. I was treated great by the people in the Service Department. A rental car was provided to me while the situation was corrected. Everything went very smoothly. Compliments to the great Service Department. dehahn68@yahoo.com More
I have purchases two new trucks from this dealer. Both times I was treated great! Everything went smoothly and when we're ready for our next new vehicle, we are coming back! My salesman (Tim Bailey) was times I was treated great! Everything went smoothly and when we're ready for our next new vehicle, we are coming back! My salesman (Tim Bailey) was honest and friendly. I couldn't ask for anything more! Customer satisfaction seemed to be their top priority. More
I was hooked to this dealership since 2005. I have bought a 2006 GT new from them and then a lady decided to total it for me. I quickly called Gene and he found a 2007 fully loaded GT for a great price and h a 2006 GT new from them and then a lady decided to total it for me. I quickly called Gene and he found a 2007 fully loaded GT for a great price and had it shipped from out of town for me. I then bought an F150 from Gene in 2009 and I'm ready again to buy yet another from this dealership. We have been treated very well even when our credit wasn't that good back in 2005. I have my eyes set on the Raptor so be Ready Gene I want a black one!!! :D Thanks, Eric/Terra Huffman More
I have been purchased my past 3 vehicles from Bob Sight Ford...each time I have felt welcome and given customer service beyond any purchasing experience I have ever had, car or otherwise...I have purchased Ford...each time I have felt welcome and given customer service beyond any purchasing experience I have ever had, car or otherwise...I have purchased new and used vehicles...I also appreciate the GREAT customer service I have received in the body shop and also SERVICE! More
I had been looking at Ford Escapes for some time but hadn't pulled the trigger yet to purchase one. I lost the transmission in my Trailblazer and pulled into the Bob Sight parking lot feeling very despe hadn't pulled the trigger yet to purchase one. I lost the transmission in my Trailblazer and pulled into the Bob Sight parking lot feeling very desperate. Steve was very helpful and very understanding with my situation. He could have taken advantage but didn't. He listened to my "want" and "need" list in a new vehicle and spent time searching for my perfect car. He was very patient as we found several that were close to what I wanted but after many searches he found MY Escape. He also did what he could to get me the most out of my trade in given the unfortunate shape it was in. I was referred to Bob Sight Ford as well as referred to Steve specifically and I am VERY thankful I was. It was a pleasant, easy, comfortable experience. When I am ready to trade I will definitely go back. In the meantime I have referred folks not only to the dealership but to Steve Brackeen. Thanks Steve! More
I recently purchased a new F150 from the dealership, and found the staff to be friendly, courteous, and attentive. I have been very happy since the sale when working with the service department, as well. found the staff to be friendly, courteous, and attentive. I have been very happy since the sale when working with the service department, as well. Overall, my experience with Bob Sight Ford has been positive and I would heartily recommend them. More