Bob Smith BMW

I love BMW, Bob Smith, Calabasas, especially Tristan. Incredible salesman. Treats you like family. Check them out Incredible salesman. Treats you like family. Check them out More

Tristan was very helpful in walking us through the process of ordering a vehicle from the factory. He then kept us informed of the status of the manufacturing and shipment of the vehicle and he final process of ordering a vehicle from the factory. He then kept us informed of the status of the manufacturing and shipment of the vehicle and he finally made the delivery date administrative process very smooth. It ending with Tristan giving us an informative test drive and explanation of the high tech functions of the car, which we had never before experienced. More

I usually don't write reviews, but I had to find a way to share my experience with everyone who is planning on going for the service at Bob Smith BMW. I've been buying cars from them for the past 15 years an share my experience with everyone who is planning on going for the service at Bob Smith BMW. I've been buying cars from them for the past 15 years and seems like their service dept. went from 5 starts to 0 stars. Scheduled a routine maintenance on my car before the end of the lease when my car was still under maintenance agreement and because of service backlog I received my appointment one day after maturity date. Came to dealership and service advisor said that I need to pay for the service since my warranty ended one day ago even though I called them and scheduled the maintenance when my car was still in warranty. Neither service advisor or his manager wanted to do anything and just showed me the door. This is the treatment that you get at Bob Smith service center. That's just a latest update. In 3 years, I've visited this service center multiple time, it takes them 3 days to do oil change, forget about rental (need to schedule at least week in advance), had to bring the car with the same issue multiple times and it seems like every time you come in, you have a feeling that nobody cares about customer experience. More

Levon went above and beyond. Super helpful and friendly. He came and delivered the car to my house and helped setup all the functions Super helpful and friendly. He came and delivered the car to my house and helped setup all the functions More

I must have stopped by Bob Smith BMW numerous times shopping for my new car.They we're always patient and great with me. It was an easy decision to get a car from them. My car salesman Tristen was exc shopping for my new car.They we're always patient and great with me. It was an easy decision to get a car from them. My car salesman Tristen was excellent.very helpful throughout the whole process ( which didn't take to long at all) despite dealing with a sprained foot :-) A really good guy and a great overall experience I'm also impressed with Bob Smith BMW's follow up regarding my new car! Thanks DC More

We had a wonderful experience at Bob Smith BMW. Elham and Justin were very professional and knowledgeable also super nice. Our deal was a breeze. Thank you for making our experience pleasant. Bob Elham and Justin were very professional and knowledgeable also super nice. Our deal was a breeze. Thank you for making our experience pleasant. Bob Smith never disappoints us. 🙏🏼 More

We couldn’t have had a better experience at Bob Smith BMW in Calabasas. From the minute we walked in to the show room and met Levon until the delivery with Levon and Travis, it was exceptional! They worked w in Calabasas. From the minute we walked in to the show room and met Levon until the delivery with Levon and Travis, it was exceptional! They worked with us for a great deal and a smooth process. Levon is attentive and responsive to all inquiries, and Travis was spot on with his specialty of knowing the ins and outs of the car. They delivered the car right to our house with all the paperwork ready to go and made it a very easy process. Highly recommend Levon and Travis and Bob Smith BMW! More

Couldn’t have asked for a more easy going financing process!! Levon at bob smith gave us everything we were looking for from the moment we got to the dealership. Wasn’t over aggressive with trying to p process!! Levon at bob smith gave us everything we were looking for from the moment we got to the dealership. Wasn’t over aggressive with trying to pitch a sell but was there to make sure all questions were answered and all needs were met. Ended up leaving and coming back the following day still to be greeted by Levon and his co worker Hovik who also provided us with great customer service! Both made the process quick and easy and did what they could to make sure we got the deal done and left satisfied! Long story short if you’re in the market for a new and or used vehicle I highly suggest going to Bob Smith! More

I recently found the very lightly used ‘22 Z4 m40i I have been looking for at Bob Smith BMW. The only problem was it was located in Calabasas, California and I live in Portland Oregon. My initial trepid have been looking for at Bob Smith BMW. The only problem was it was located in Calabasas, California and I live in Portland Oregon. My initial trepidation about possibly buying an out of state car without seeing it in person was quickly alleviated when I had a good fortune to have Levon answer my phone call. Levon was quickly able to establish a rapport with his ability to respond knowledgeably and personably to all of my questions and concerns. Throughout our numerous subsequent calls and messages back-and-forth, Levon was extremely responsive and continued to build a relationship of trust, which gave me the confidence to go forward with my out of state deal. The car was delivered as promised, and I couldn’t be more pleased. Thank you, Bob Smith BMW and particularly, Levon. More

Hans and his team at Bob Smith BMW Calabasas were absolutely amazing. They were very responsive, hospitable, kind and so easy to work with. We have owned several BMW's and have been to various BMW de absolutely amazing. They were very responsive, hospitable, kind and so easy to work with. We have owned several BMW's and have been to various BMW dealerships but Hans truly is the best. The process was seamless and everyone at Bob Smith were so dedicated and eager to help. I can't recommend them enough. More