I go in here for an oil change and I'm told that I need new tires and guess what you're in luck, if you buy a set of Four you qualify for a Pirelli refund, brining your price to a record low.
OK. Sounds Great. Lets do it.
That was 3 months ago.
They do not want to respond. I even contacted their General Manager for service department by phone and by email that I can show you confirmation for. Here, I'm thinking to myself, if. you have have the basic courtesy or decency to respond to a customer about your own claims, then what good are you ? Why should anyone trust you ?
I cannot recommend Bob Smith BMW to anyone.
Probably one of the worst service places on the planet.
Why are you selling me on things that are not true ? Is that how Bob Smith Rolls ?
By deceiving customers ? Not bothering to respond ?
By having General Managers who don't respond to emails or telephone calls ?
I recommend Bob Smith change its name to Con Man Smith BMW.
Go Elsewhere for your services.
These people are no good.