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Bob Smith BMW
Calabasas, CA
290 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 290 reviews
September 08, 2022
Great experience! Elham was extremely service oriented and accommodating to my needs. Also extremely patient with me. Overall it was a really terrific experience and I Elham was extremely service oriented and accommodating to my needs. Also extremely patient with me. Overall it was a really terrific experience and I would highly recommend her and this dealership. More
by Mikejmoransu
Employees Worked With
Elham
September 04, 2022
Greg & Shant are the premiere sales team at Bob Smith BMW, knowledgeable, supportive and excellent to work with. Greg and Shant have always gotten back to us in a timely fashion whether it be text, ema BMW, knowledgeable, supportive and excellent to work with. Greg and Shant have always gotten back to us in a timely fashion whether it be text, email or phone calls. There isn't a question they will not find an answer to, or give an honest answer about a specific car or purchase. My husband &I have bought and leased many cars from BOB Smith BMW and will continue to do so. They ROCK! More
by Rosie H.
Employees Worked With
Greg Huber
September 02, 2022
Bought my first Bmw at Bob Smith. The process was extremely smooth and enjoyable. Elham took care of all my needs. She was friendly and extremely knowledgeable. I don’t think it is po The process was extremely smooth and enjoyable. Elham took care of all my needs. She was friendly and extremely knowledgeable. I don’t think it is possible to have a better experience. I would highly recommend buying your BMW from Bob Smith. I will be back. More
by Mikek
Employees Worked With
Elham
September 02, 2022
Great dealership: friendly, knowledgeable and fantastic service. Greg and Shant have been fantastic to work with. Greg is always available for questions and advice and Shant is wiz at technology and givin service. Greg and Shant have been fantastic to work with. Greg is always available for questions and advice and Shant is wiz at technology and giving tutorials. More
by chiptom
Employees Worked With
Greg Huber, Shant Mnatsakanyan
August 29, 2022
Great experience. As seamless as could be. Worked with Elham prior to coming into dealership to minimize time spent there. She was great and had everything ready to go As seamless as could be. Worked with Elham prior to coming into dealership to minimize time spent there. She was great and had everything ready to go. Highly recommend dealership and Elham! More
by jasmin0121
Employees Worked With
Elham
July 24, 2022
I had the pleasure of purchasing a hard to find BMW model from Mr. Drew Megna @ Bob Smith BMW 3 weeks ago. He was able to find the vehicle which I was looking for & deliver it much sooner than promised. Over from Mr. Drew Megna @ Bob Smith BMW 3 weeks ago. He was able to find the vehicle which I was looking for & deliver it much sooner than promised. Over the last 40+ years I have been involved in purchasing several vehicles. Working with Drew has been the easiest, most efficient & most pleasant one. He is a true professional who made the vehicle buying experience smooth & seamless. Mr. Elias Habib assisted with the financing process which was another smooth & pleasant process. I also want to thank Ms. Christina Magana for taking care of a minor concern with utmost professionalism and ease. Thank you all for providing such an outstanding service. More
by Aram H.
Employees Worked With
Drew Megna
July 05, 2022
Campbell made my lease turn in and trade experience so easy and enjoyable! I didn't feel any pressure or experience the need to haggle the price. The team that Campbell worked with, Tristan has his prod easy and enjoyable! I didn't feel any pressure or experience the need to haggle the price. The team that Campbell worked with, Tristan has his product specialist and Kiersten as the financial advisor, were both amazing as well. Thank you for making what is typically a dreadful activity something that was smooth and easy! More
by harmoni.esterberg
Employees Worked With
Campbell Davis
June 23, 2022
Terrible purchase experience. Bought a car online with this dealer and the purchase experience was horrible. Disjointed customer service - had to deal with 5 different people (1 Bought a car online with this dealer and the purchase experience was horrible. Disjointed customer service - had to deal with 5 different people (1 was not their fault, rest was). And worst they did not disclose multiple problems with the car despite it being a CPO vehicle. Dishonest and unapologetic. Even when I reported the issues with the car I bought they couldn't care less and just said "its a used car" (Wayne Lewis - used car manager). That is what he says when you buy a CPO car from them. Stay away from these folks. The density of dealers in Southern California is high. Why would one choose Bob Smith? No reason. More
by quantparse
Employees Worked With
Wayne Lewis
May 12, 2022
Great sales, greg huber and paul nema. Made process easy and simple. Would recommend to anyone lookng for a bmw. Call these guys first. You wont be disappointed. Made process easy and simple. Would recommend to anyone lookng for a bmw. Call these guys first. You wont be disappointed. More
by jasorosen
Employees Worked With
Greg huber, paul nema
May 12, 2022
Greg Huber is a pleasure to work with. He is knowledgeable, gets back to you timely, and will always give you an honest answer. Over the last several years, I’ve purchased a half dozen car He is knowledgeable, gets back to you timely, and will always give you an honest answer. Over the last several years, I’ve purchased a half dozen cars from him and the Smith Family. There is no better dealer to work with! More
by paulggiuliano
Employees Worked With
Greg Huber
