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Bob Smith BMW

Calabasas, CA

4.5
290 Reviews

24500 Calabasas Rd

Calabasas, CA

91302

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Showing 290 reviews

May 02, 2022

I had a great experience buying a new BMW at Bob Smith in Calabasas. Chase helped me find the car I wanted and was extremely helpful. He was super knowledgeable and a pleasure to work with. More

by Charleshueston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
May 16, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five star review with us at Bob Smith BMW! It is wonderful to hear Chase was so helpful in finding you the car you wanted! Thanks so much for stopping by, enjoy every new mile ahead in your BMW!

April 25, 2022

I had the most amazing experience! !!!! All my life I was dealing with Mercedes….now I’m done. On 04/22/22 I got new X7 ….Ryan was the one who helped me, everything we discussed over th More

by sergey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan from sales department
Apr 25, 2022 -

Bob Smith BMW responded

Hello Sergey, thank you for sharing your recent five-star experience with us here Bob Smith BMW. We are so glad to read that Ryan was able to get you into exactly the vehicle that you were looking for! Thanks so much for stopping by and welcome to the Bob Smith family, where we are here for you anytime in the future.

Apr 25, 2022 -

sergey responded

Thank you very much!!!!!

April 18, 2022

Antonio and Tristan was super helpful in helping me purchase my new BMW 530e. There was no hassle no haggling And no pushy sales tactics. More

by Brianjamescollins13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristian, Hudson Wallbank, Antonio Tate
Apr 18, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five-star experience with us here at Bob Smith BMW. We are so glad to read that Antonio and Tristan were both helpful in getting you into your 530E with no hassle or pushy sales tactics! Thank you so much for stopping by Bob Smith BMW and we're here for you anytime in the future, welcome to the family!

April 15, 2022

Stefano Balbusso (Sales agent) exceeded our high expectations. His professionalism, based on his honest and expert knowledge of all things BMW (and cars in general) and his patience to listen atten More

by Z8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Balbusso
Apr 18, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent 5 star experience with us here at Bob Smith BMW. We're so glad to read that Stefano exceeded your expectations, providing you with a high-level customer service experience from beginning to end! Thank you so much for choosing Bob Smith and we're here for you whenever you need us next.

April 10, 2022

Hands down the best car buying experience my wife and I have ever had. Extremely friendly, competent, and patient staff. Elham, Tristen, and Elias made the process so stress-free, the complete opposite of More

by sixthcircle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elham, Tristen, Elias
Apr 12, 2022 -

Bob Smith BMW responded

Hello James, thank you for sharing recent five star experience with us here at Bob Smith BMW. We are so glad to read that our team was able to provide you with the best car buying experience that you've ever had! We are so glad that you chose Bob Smith and we're here for you anytime in the future.

April 02, 2022

I posted this on Yelp a couple of days ago; So after an absolutely terrible experience with the incredibly unprofessional staff at Mercedes Benz Encino, we went up the road and bought a car at BMW Calab More

by Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase, Alex, Andre
Apr 12, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent 5 star experience with our team here at Bob Smith BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new ride. Welcome to the Bob Smith family, and we're here for you anytime in the future for all things BMW!

March 30, 2022

Stefano Balbusso worked with us to build the car that we always wanted. He spent endless time with us in designing our 740i. He kept us informed of the progress from start to finish. He is the most knowle More

by johnesparzaP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Balbusso, Antonio Tate
Apr 01, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five star experience with us here at Bob Smith BMW. We are so glad to read that Stefano was able to help build you a one-of-a-kind 740i, that you get to enjoy for many years to come! Thank you so much for being a trusted member of the Bob Smith family and we can't wait to work with you again when you're ready for a new ride!

Apr 02, 2022 -

johnesparzaP responded

Thank you for all of your assistance in helping us build the 740i John and Penny Esparza

March 28, 2022

I recently bought an x6 from Bob Smith and had probably one of the best car buying experiences ever! First off Antonio is Excellent, from his easy going personality to his knowledge about bmw and cars in More

by Oussa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Tate
Apr 01, 2022 -

Bob Smith BMW responded

Hello Oussa, thank you for sharing your recent five star experience with us here at Bob Smith BMW. We are so glad to read that Antonio had an easy-going personality and in-depth knowledge of BMW that helped to provide with a top-notch experience when getting into your X6! Thanks so much for choosing Bob Smith and we are so glad to have you as part of the family.

March 28, 2022

Had to travel over an hour to get to this dealership but my sales person Ryan made the trip worthwhile he was extremely knowledgeable,helpful and did not put the pressure on to purchase a vehicle I would de More

by TaraF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bosman
Apr 01, 2022 -

Bob Smith BMW responded

Hello Tara, thank you for sharing your recent five-star experience with us here at Bob Smith BMW. We're so glad to read that Ryan made your trip worthwhile, sharing tons of expertise in a no pressure environment. Thanks so much for stopping by and we're here for you anytime in the future.

March 26, 2022

My salesperson, Greg Huber, and all the people that worked with him were extremely helpful and nice. No forceful pitch. Helped me figure out which way to go as far as lease or purchase. I would highly More

by Marion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Shawn, Kirsten, Antonio Tate
Apr 01, 2022 -

Bob Smith BMW responded

Hello Marion, thank you for sharing your recent five star experience with us here at Bob Smith BMW. It is wonderful to read that Greg and our team were helpful and nice, providing you with a top-notch experience without any pressure. We thank you for stopping by and hope to work with you in the future.

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