Bob Smith BMW

I had a great experience at Bob Smith BMW with Elham. She was fantastic to work with. She was very nice, helpful and responsive. Just amazing experience! She was fantastic to work with. She was very nice, helpful and responsive. Just amazing experience! More

I have been buying cars for 5 decades and it is never a pleasant experience. All the typical gamesmanship is just something I have learned to accept. Then along comes Drew Megna, unlike any salesperson I h pleasant experience. All the typical gamesmanship is just something I have learned to accept. Then along comes Drew Megna, unlike any salesperson I have ever dealt with. What kind of salesman is more interested in your happiness as a customer then in selling you a car? I felt as though I was spending time with a good and trusted friend, someone more interested in me then himself. Drew was informative, entertaining, personable, able to talk about things other then cars and when it came time to talk numbers, not only was there no pressure, but he was creative and genuinely worked with me to make the best deal, one I was and am truly happy with. I also had a chance to meet Matt Smith and I hope he realizes how fortunate he is to have Drew as part of his family. Thank you, Drew, for restoring my faith in car sales people, and that’s coming from an attorney who understands preconceived notions and biases about what we do! I will enthusiastically and without reservation refer anyone looking for a car to you if for no other reason then the trust you engender. Thank you Drew. More

Greg Huber was so awesome when my daughter purchased a car in her own name! He was patient and supportive. car in her own name! He was patient and supportive. More

I’ve been working with Greg Huber for many years and I would never consider using anyone else. I always feel that he treats me fairly and looks out for my best interest. Not something one usually experien would never consider using anyone else. I always feel that he treats me fairly and looks out for my best interest. Not something one usually experiences at a car dealership. More

After 3 years from my first mistake and schedule a service with this location again, well, if the first experience was bad, now it worse, and after two full days that the car supposed to be serviced t service with this location again, well, if the first experience was bad, now it worse, and after two full days that the car supposed to be serviced the representative recommended to take the car as it is... Nothing is really change: Waiting time was over 30 minutes again, Communication was very bad, and the worse thing it's they keep the car for 2 days and don’t even start to work on him Done think to go there More

Everyone I met was outstanding. Matt Smith was great and introduced me to Campbell Davis who seamlessly found the exact car I wanted. Then I met Scott who handled all the paper work. Scott was very person introduced me to Campbell Davis who seamlessly found the exact car I wanted. Then I met Scott who handled all the paper work. Scott was very personable and clearly explained the huge amount of paper work in a painless manner. All three gentleman were professional, friendly and made this experience a pleasure. More

Bought a used certified car last weekend. The sales person Stefano Balbusso was very knowledgeable about the car and the various options. He helped me pick the best fit to my needs. He gave a detailed person Stefano Balbusso was very knowledgeable about the car and the various options. He helped me pick the best fit to my needs. He gave a detailed presentation on the use of the car, it features. Overall it was a great experience to deal with this dealership and Stefano and its rare to have such a good service at car dealerships in my experience. More

First Class experience by way of Sales Manager Hans Dahklia. Shopped all around (online) for a 430i Convertible with 12 different Internet & Sales Managers for over a month and after thinking no way af Dahklia. Shopped all around (online) for a 430i Convertible with 12 different Internet & Sales Managers for over a month and after thinking no way after 30 plus years am I going to get any kind of deal from the "Dreaded Bob Smith BMW Dealership" (which is seriously 10 minutes from my home) Hans Dhaklia delivered on his promise of turning things around and getting me into a 430i from his Dealership with my terms. After meeting with him in person it became quite clear that this was not your everyday salesman, this was a man of integrity, honesty, truth and compassion. He's a gentle human being. With all of that comes his huge extensive incredible knowledge of BMW. He was able to match a deal that another manager had sent me in an email. I ordered the car and when it arrived he had it stashed away from any other cars so that there was no possibility of something happening to it. H e made sure the process went quickly in the finance office which can often be time consuming. He made sure they were on alert that they knew I didn't want to spend any time with the up sell packages which of course they were mentioned but no hards sell. Han's then spent an hour (he's the Sales Mgr!) going over the workings of the car. He's a Maestro. This guy is so genuine its a breath of fresh air. I'm stunned that I have a Bob Smith BMW, never imagined it ever happening. Hans made it happen. PS: His communication throughout the process was extraordinary More

Dealt with Sam Over the phone and he was a huge help. Finished the entire deal over the phone Finished the entire deal over the phone More

Greg Huber and his trusty assistant Shant are who you need when purchasing your next vehicle. if you’re looking for a straightforward and seamless experience from start to finish, they’re your guys. St need when purchasing your next vehicle. if you’re looking for a straightforward and seamless experience from start to finish, they’re your guys. Stellar service! More