Bob Smith Toyota

I purchased my Camry on 3/24/21. Since then I’ve brought my car in for service 3 times, 11/15/21, 3/3/22 and 11/18/22. I have no idea why was done on 11/15/21. On 3/3/22 and 11/18 Since then I’ve brought my car in for service 3 times, 11/15/21, 3/3/22 and 11/18/22. I have no idea why was done on 11/15/21. On 3/3/22 and 11/18/22 even though I had received emails stating my car was due for an oil change I was told at the service department my car didn’t need an oil change. On 1/23/23 I received another email stating, “your 24 month service is coming up.” So, if I bring my car in for service am I coming to told again my car doesn’t need it? More

The staff were professional and made it easy to purchase a new vehicle. I found nothing shady in the transaction and no high pressure. a new vehicle. I found nothing shady in the transaction and no high pressure. More

We were not looking to buy a car, just looking. The friendly, cooperative, and going over and above is what convinced us to make the purchase. They had the inventory of what we were interested in The friendly, cooperative, and going over and above is what convinced us to make the purchase. They had the inventory of what we were interested in and provided all the details. Special thanks to Estela Caudillo for doing all of this for us. If your looking for a Toyota, I would recommend Bob Smith Toyota. More

Greg provided excellent service and was great at explaining what needed to be fixed. Car was ready on time. explaining what needed to be fixed. Car was ready on time. More

One month ago, we took our 2017 Highlander in Bob Smith to check out an issue we were having with our battery draining completely. They didn't find anything actionable to address, except for brake pad rep to check out an issue we were having with our battery draining completely. They didn't find anything actionable to address, except for brake pad replacement and rotor resurfacing. This past week my wife was left stranded due a dead battery. We took it back, and they charged us $365! to change the battery. I do not have much faith that they found the root cause, and if we have continued issues with the original symptom I will never return to Bob Smith Toyota for service or sales. More

On time service, good communication, courteous service person, provided service to go home and back. person, provided service to go home and back. More

The service department at Bob Smith Toyota is outstanding! Everyone, from the greeter to the service advisor Jaime and the mechanics, Moises and Mike is courteous, helpful and professional. I was outstanding! Everyone, from the greeter to the service advisor Jaime and the mechanics, Moises and Mike is courteous, helpful and professional. I was kept informed of the progress of the service of my vehicle. More

I have purchased four vehicles from Bob Smith, this time it was a Rav4. I was very pleased to find out that the price was not marked up, the purchase price was the MSRP price on the window sticker. Every o it was a Rav4. I was very pleased to find out that the price was not marked up, the purchase price was the MSRP price on the window sticker. Every one I came in contact with was friendly and professional. More

The Service Department, Greg and the cashier I found to be professional, personable, kind, thoughtful. and thorough. They put us at ease, explained everything and did exactly what they said. be professional, personable, kind, thoughtful. and thorough. They put us at ease, explained everything and did exactly what they said. More

Bob Smith is the best place to buy car and have outstanding service. I live i this area of La Crescenta for 45 years and always I take my cars to this place because the confidence and loyalty and e outstanding service. I live i this area of La Crescenta for 45 years and always I take my cars to this place because the confidence and loyalty and excellent service. Mike the owner is an excellent person and cooperate with our community. More