Bob Steele Chevrolet Inc.
Cocoa, FL
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Stress Free experience and very relaxed process! We went to look at the new Chevy Traverse and met Karona as soon as we neared the entrance. He was a pleasure to work with and knew everything the Tra We went to look at the new Chevy Traverse and met Karona as soon as we neared the entrance. He was a pleasure to work with and knew everything the Traverse has to offer. What I appreciated most from him was how easy going he was and how it felt like we were working with a friend. He was honest and not pushy at all. Buying a new car can be stressful but my experience at this dealership was the exact opposite. It was my first Chevy purchase and I’m happy to be part of the family. We got a great deal on our Traverse and we could not have asked for a better experience. Thanks Karona! More
Thank you Bob Steele Chevy Came to Bob Steele Chevrolet to buy my first and it was a great experience. Karona was very friendly and not pushy at all. He helped me to get the bes Came to Bob Steele Chevrolet to buy my first and it was a great experience. Karona was very friendly and not pushy at all. He helped me to get the best deal possible so that I wasn’t overwhelmed with prices. More
Early Anniversary Dealing for a used vehicle was very penny pinching. Solid researched offers were dismissed. Just remember who is the customer. Work force had friendl Dealing for a used vehicle was very penny pinching. Solid researched offers were dismissed. Just remember who is the customer. Work force had friendly personalities. More
Very professional dealership I drove a little bit out of my way because I wanted a particular vehicle, the Chevy Traverse Redline Edition in silver, and this dealership had just g I drove a little bit out of my way because I wanted a particular vehicle, the Chevy Traverse Redline Edition in silver, and this dealership had just got it in stock. I started off with through the internet and was given the salesperson, Tyler Zuchowski. Tyler gave me a good price for the vehicle over the phone and when the vehicle got in, I made the hour and half drive to this dealership. Tyler was very professional and upfront, which I greatly appreciated. I was happy with the price I got over the phone so the only thing we had to work out was my trade. It only took one back and forth and the deal was done. Tyler had the vehicle cleaned up and I am very happy with the vehicle. I then went to finance office and worked with Cathy Wilson. Cathy was fun to talk to and gave me the options that were available after getting me a better rate than what Chevy Financial was offering. She was not pushy in any way for the extra insurances that were offered. That part got done and I was done with the deal in probably under three hours which was very good. The only suggestion I would make for this dealership is to update the finance process with making it more digital instead of so much paperwork. I have bought a vehicle over eight years ago from another dealership and even at that time they had it digital and the process was even faster. This is not a gripe, just a suggestion. I would gladly come back and make the drive to come back to this dealership. One added bonus that they include that I wish I lived closer to take advantage of is that they cover services for the oil change and the rotation of the tires. I was very pleased and happy with the whole process and this dealership. One note for Tyler, please, don't ever change your sales style. You were professional and upfront the whole time. You did not play games and you tried to help as much as possible for every rebate you could find for me. I have been buying cars for 30 years and you were the best by far. I want to thank you personally for making this buying experience the best. Thank you again! More
awesome TJ was fast and friendly, he also helped us on setting up our blue tooth after our purchase. The Finance department did a great job explaining the pap TJ was fast and friendly, he also helped us on setting up our blue tooth after our purchase. The Finance department did a great job explaining the paperwork. Quick and easy process only there about 2 1/2 hours from the test drive to the drive home. We love our 2018 Camaro very comfortable to drive. More
Very Pleasant Expierence We were dreading going to buy a new Truck, our last experience was not so good. But Tyler Zuchowski greeted us and we've never had a better experienc We were dreading going to buy a new Truck, our last experience was not so good. But Tyler Zuchowski greeted us and we've never had a better experience buying a new vehicle. No pressure tactics and vey knowledgeable about all our questions. He was the best. Also, Travis Kittleson helped us with all the paperwork, and was so efficient and pleasant to work with. What a great Team.... More
Will never go anywhere else! This is my 3rd car I've bought from Bob Steele, but 2nd car from salesman Sam Johnson. He treated me with respect and made sure I knew what was going This is my 3rd car I've bought from Bob Steele, but 2nd car from salesman Sam Johnson. He treated me with respect and made sure I knew what was going on throughout the whole process. Thank you Sam for helping me buy my dream car! More
2nd time in, 2nd time out happy customers! Sam is great! Very professional, and very relatable with a great business personality! Makes you feel very comfortable. My husband and I love his know Sam is great! Very professional, and very relatable with a great business personality! Makes you feel very comfortable. My husband and I love his knowledge & how helpful he is and his patience. We have come to Bob Steele twice just for him! More
Customer Service beyond expectations When I arrived to meet with Nikolai he was with a customer and he made sure I was helped and introduced me to Karona who was very helpful. I had somet When I arrived to meet with Nikolai he was with a customer and he made sure I was helped and introduced me to Karona who was very helpful. I had sometime ago put a freeze on my credit reports and they were very patient while I worked to unlock/unfreeze it. Once that was resolved I was told I would be meeting with Cathy and it was a short wait and she too proved to be as customer focused as Karona and Nikolai. The next day I relalized I left my SunPass in the trade. Within a minute of texting Nikolai he advised it was with the receptionist and I could either pick it up or he would mail it to me. More
Sam is personable and thorough !! Sam was very patient and attentive when talking to me about my lease ending options. His jovial attitude was appreciated as well. I felt he was shooti Sam was very patient and attentive when talking to me about my lease ending options. His jovial attitude was appreciated as well. I felt he was shooting straight from the hip and giving me the honest insight to what was going on. Furthermore.... Sam followed through will all his promises and made my car buying experience go smoothly and with as little effort as necessary. He was more excited then I was at first about the 2017 Cruze I ended up with and rightly so. He took the time after the sale to show me my new ride. I love my new car/toy !! Thank you to Sam and the amazing service team that helped with the follow ups to the sale!! I highly recommend Sam and the team at Bob Steel Cheverolet. More