Bob Steele Chevrolet Inc.
Cocoa, FL
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We saw the station wagon in the newspaper and we were either looking for small truck or wagon We stopped in and talked with Steve and he was very helpful and friendly and we nogotiated with the price an either looking for small truck or wagon We stopped in and talked with Steve and he was very helpful and friendly and we nogotiated with the price and we were pleased to get it. More
Very nice Salesman Richard very down to earth and would buy again from him in the futher.The same applys to Ron in Finance Had a great time with both,The only complaint was that we only had less then a qua buy again from him in the futher.The same applys to Ron in Finance Had a great time with both,The only complaint was that we only had less then a quarter tank of Gas when I picked up our Truck. More
I went into the dealer not having very good credit and they were able to help me get a brand new car in my name only and although the monthly payment was a little more than I wanted I felt good that they they were able to help me get a brand new car in my name only and although the monthly payment was a little more than I wanted I felt good that they were able to help me and it was much easier than I thought it would be, also before even going to the dealer I was given alot of information by phone and email. They were great! More
I went to Bob Steele Used Car Outlet in Melbourne,Florida. I had a great experience,the salesmen were awesome. There was no stress or pressure. I had some credit problems and they went abov Melbourne,Florida. I had a great experience,the salesmen were awesome. There was no stress or pressure. I had some credit problems and they went above and beyond to get me the vehicle I wanted. I am giving this review because I am very happy and satisfied with my purchase and experience. If you are in the market for a used vehicle go to Bob Steele Used Car Outlet. You will be treated with respect and treated like you have perfect credit and not put the bottom of pile.. Thank you More
We bought a used 2009 Chevy Tahoe from Bob Steele Chevrolet. The reasons we visited this dealership (which is not close to our house) were (1) they had the exact car we were interested in and (2) th Chevrolet. The reasons we visited this dealership (which is not close to our house) were (1) they had the exact car we were interested in and (2) the treatment we received from Elijah in our first web contact was great. Unfortunately, our experience went downhill a bit from here. First, once we decided to buy the car the price that we had originally agreed on with the salesman was suddenly no longer valid. Instead, the Sales Manager came out and basically forced me to renegotiate for a higher price. That left a bad taste in my mouth. Next, after I bought the car and was ready to take it off the lot, I was told by my salesperson that they only had one set of keys and apparently there was no owner's manual. Now I realize the car is used, however I have bought used cars before and typically they have these things ready for you and if not, at least they tell you in advance and let you know they will get them. I did end up receiving another set of keys and an owner's manual...after I went and complained to the GM. Finally, on my way home from the lot (not even 10 miles away) the tire pressure error light came on. My husband checked the tire pressure when we got home and it was fine. So we figured the tire sensor was broken (and it was). However, as we looked at the tires we noticed there was a nail in one of the back tires and you could see that it had been there for some time as the head was worn down. And if that wasn't enough, we also discovered a broken piece up on the luggage rack and 2 giant cracks in the dashboard. We did look over the car, but it was pouring rain both times making it harder to see some of these items. Again, I realize it's a used car but we bought it from a dealership for a reason, rather than an individual owner, as there should be higher level of upkeep. We did get the items fixed and Jim in the service department was awesome. It was just that we had dropped a good chunk of change on the car and we spent the first few days dealing with quality issues that quite frankly should never have been present. More
We looking to trade in our GMC Jimmy for a newer vehicle. Our salesman worked with us on getting the exact deal that we were wanting, both for the trade in value and the payments that we were wanting to make Our salesman worked with us on getting the exact deal that we were wanting, both for the trade in value and the payments that we were wanting to make. He made a few trips to the finance people to work it all out for us. Also, after driving the new car I noticed a "braking" issue. We took it to the service department and they were able to duplicate the issue I was having, and informed me that it was a normal function on the stabilzing control. My son also confirmed this for me. More
I had a great experiance with Steve T. and the finance department. They honest and up front. I did not fell like they were hounding me to buy the car. Great job. department. They honest and up front. I did not fell like they were hounding me to buy the car. Great job. More
Bob Steel Chevrolet body shop did not repair one of the dents correctly. The repair had a noticable crease in it. They repaired the crease but tried to return my vehile with some kind of white stuff splate dents correctly. The repair had a noticable crease in it. They repaired the crease but tried to return my vehile with some kind of white stuff splatered all over my veichle, in between the door seem, tires, step rails, door trim, windsheild, and overhead lights. Also they damaged my window tint. They made two attemps to get this stuff off my vichel and when they could not get all the white stuff off, Kevin Steel said I was too picky. Kevin Steel how would you feel if it was your Vehicle? More
I brought my corvette in because the window motor was burnt out. They told me the motor had to be replaced with a complete wiring retrofit and would cost about $500.00 about $200 Labor and $300 parts. burnt out. They told me the motor had to be replaced with a complete wiring retrofit and would cost about $500.00 about $200 Labor and $300 parts. I specifically asked him if there was somewhere I could just buy the motor? He said not it is not available. I later found out I could have bought just the motor from three different suppliers for around $100.00. In that case I'm sure the labor would also have been less. More
All I wanted was to make sure my car was like new (since it was purcHased new). When I picked the car up brand new, the car washer scratched the right rear bumper. I was told to make an appointment later an it was purcHased new). When I picked the car up brand new, the car washer scratched the right rear bumper. I was told to make an appointment later and they would take care of it. I needed the tires checked out (car was bumpy on ride) and they replaced the tires - great job and pleased so far - but they said they couldn't take care of the scratch then. I was advised to make an appointment when I got the first oil change. So now its the first oil change time. Granted it has been several months in the making, but I don't drive it that much and I was assured that the scratch could be repaired at oil change time, so why worry about it, right? I should have worried about it. I guess the customer is always wrong at BOB STEELE CHEVROLET because they won't fix it, and I'm on my own because of the time lapse. Billy (General Manager) basically threw me out on my own and said it was too bad for you, mister. Never again. Lesson learned and I have already begun to NOT recommend BOB STEELE CHEVROLET to my friends. Its no wonder GM is in the tank! If BOB STEELE CHEROLET is a gauge to how GM runs then its no wonder I've been a Ford man in the past. Thanks for nothing BOB STEELE CHEVROLET!!! More