
Bob Tomes Ford
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I have been buying vehicles from Bob Tomes for at least 18 years. Yesterday's experience was by far the worst I've had. Was shown and test drove a vehicle that turned out to not be the one I was shown th 18 years. Yesterday's experience was by far the worst I've had. Was shown and test drove a vehicle that turned out to not be the one I was shown the car fax report on. They tried to add over 4k in fees. It took over 4 hours even after completing the credit app online and everything else to even get to the finance office. Driving the vehicle home, the tire pressure sensor went out and the plastic protective chassis cover came off while driving down the highway. Took it right back up there the next morning. Ben in the service office was irritated and less than thrilled to have to fix my car. Do better Bob and Brandon. More
Working with the Tomes Group was a great experience through the sales cycle. Sales to Finance Dept. Lance, Blake, Marco, Daniel, Estevan were all attentive, knowledgeable, and engaged with my sale. Gr through the sales cycle. Sales to Finance Dept. Lance, Blake, Marco, Daniel, Estevan were all attentive, knowledgeable, and engaged with my sale. Great experience! The only disappointment was the Truck interior detail was subpar. It was still dirty when I picked it up. More
I have bought three and my husband bought new truck very friendly courtesy. Helpful and goes out of the way to help friendly courtesy. Helpful and goes out of the way to help More
My experience since I arrived to the dealership was fantastic. Everyone at the dealership is very welcoming. Had an easy process and did not feep rushed at any point selecting the right truck for me. D fantastic. Everyone at the dealership is very welcoming. Had an easy process and did not feep rushed at any point selecting the right truck for me. Definitely recommend! More
Blake Slawson and Hector Lopez were the 2 best people we could’ve asked for coming into Bob Tomes. They made sure to attend to all of our needs even though we were there until after closing. I absolutely wi could’ve asked for coming into Bob Tomes. They made sure to attend to all of our needs even though we were there until after closing. I absolutely will be back in the future. More
It was great! They worked very well with what we asked to their best of abilities. Very respectful and wonderful people. I would recommend anyone to their business They worked very well with what we asked to their best of abilities. Very respectful and wonderful people. I would recommend anyone to their business. More
Great Team! High level of customer support thru an abundance of cross functional staff and take the agony out of buying and trading a vehicle! High level of customer support thru an abundance of cross functional staff and take the agony out of buying and trading a vehicle! More
The best customer service and deals around! Bought my first car there 10 years ago and although my 2014 Edge was still going strong I needed to trade it in. I’m praying this car is the same! Bought my first car there 10 years ago and although my 2014 Edge was still going strong I needed to trade it in. I’m praying this car is the same! More
Buyer beware! The people are nice but NEVER trust their used car inspections or service department. If you find a great deal make sure you take the vehicle to a re The people are nice but NEVER trust their used car inspections or service department. If you find a great deal make sure you take the vehicle to a reputable mechanic before buying to check any issues as they don't fully inspect used vehicles before they sell them. Issues crop up less than 2 months from sale that they won't deal with unless you get some overpriced service contract even if vehicle is under factory warranty. Also, on new vehicles the service department pushes for regular maintenance items many thousands of miles before Ford shows in the manual on new cars so you can spend high dollars for items Ford doesn't recommend until 50K to 75K odometer readings. Lived and learned as try to support local but there are more reputable dealers in the area to visit that are honorable. More
This was one of the best buying experiences I’ve ever had and most of my vehicles come from Park Place Mercedes-Benz! Amen gives a superior buying experience and made us very happy. I would purchase from him and most of my vehicles come from Park Place Mercedes-Benz! Amen gives a superior buying experience and made us very happy. I would purchase from him again as he made it a special one. Bob Tomes is a great dealership! More