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Bob Tomes Ford
McKinney, TX
1,751 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,751 reviews
November 29, 2023
Bridget was very helpfull and wanted to accommodate us with the best option available. Excellent customer service ?? with the best option available. Excellent customer service ?? More
by ZAHIDMARYAM
Verified Customer
November 29, 2023
Excellent experience. Justin was polite, friendly and very responsive. He made a promise on Monday and delivered on Tuesday. The sale was very smooth and easy. He answered Justin was polite, friendly and very responsive. He made a promise on Monday and delivered on Tuesday. The sale was very smooth and easy. He answered all of our questions. Best car buying experience ever. More
by Mike.l.shamp
Employees Worked With
Justin
November 28, 2023
The salesman was upfront and did everything he said he could do. Didn't like the back and forth between the salesman and finance person would rather talk face to face and not pass messages through the sal could do. Didn't like the back and forth between the salesman and finance person would rather talk face to face and not pass messages through the salesman to the finance person. More
by surgicalmind
Employees Worked With
Jeff
November 27, 2023
First dealership I've been in n out in 45 minutes! !! Quick, painless and easy!!! Thank you David ( the desk manager) and Hayden for making this super easy !! Quick, painless and easy!!! Thank you David ( the desk manager) and Hayden for making this super easy More
by WWW.JOHN.KERR.42058
Employees Worked With
Hayden
November 26, 2023
Not the best. Truck was not ready as agreed and the process took longer than expected. Additionally there was/is damage/ dent in the hood that needs to get repaire Truck was not ready as agreed and the process took longer than expected. Additionally there was/is damage/ dent in the hood that needs to get repaired. More
by Paul.heffernan
Employees Worked With
Brand and John
November 26, 2023
Overall was a good experience, felt like pricing was fair and ability to test drive and experience all the trucks that I was interested in was very helpful in my final decision to purchase the truck that I e and ability to test drive and experience all the trucks that I was interested in was very helpful in my final decision to purchase the truck that I ended up purchasing. Only negative was we drove 2 hours to see a specific truck that the window sticker was sent to me and we had to push a little to be able to see it, there was at least a hour heads up for them to find the truck and have it ready for us to view More
by Alexlils1234
