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Bob Tomes Ford

McKinney, TX

4.8
1,751 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
Contact Dealership

950 S Central Expressway

McKinney, TX

75070

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Showing 1,751 reviews

October 11, 2023

Easy to work with and earned my business Went above and beyond to make sure I was satisfied More

by travis.gilbert
Recommend Dealer
Yes
Employees Worked With
John Buscema and Michael Lutz
Oct 11, 2023 -

Bob Tomes Ford responded

travis, thank you for sharing 5-stars! We're pleased to hear our team went above and beyond to ensure your satisfaction! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 10, 2023

It was difficult to conduct a long distance transaction but thanks for persevering and making this possible. I love my new Lightning! More

by NotGrandpasModelT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Bob Tomes Ford responded

NotGrandpasModelT, thank you for sharing 5-stars! We're pleased to hear our team preserved and got you into a new Lightning! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 09, 2023

The salespeople were very inviting and extremely knowledgeable about the truck. Additionally, the finance department made us feel comfortable with all of our terms. More

by THADDPORTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Baskin
Oct 09, 2023 -

Bob Tomes Ford responded

THADDPORTER, thank you for sharing 5-stars! We're glad to hear our team is inviting and extremely knowledgeable! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

October 09, 2023

Easy to work with, good communication, good follow up, and an excellent service department. Would recommend for future purchases. More

by watsonvaughn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Bob Tomes Ford responded

watsonvaughn1, thank you for sharing 5-stars! We're happy to hear our team is communicative and easy to work with! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

October 09, 2023

The price you see online is essentially to pull you in the door. They have zero intention of selling a car at the online price. More

by taffimarchand
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
I can't remember his name
Oct 11, 2023 -

Bob Tomes Ford responded

taffimarchand, we're sorry to hear that you had issues with our pricing. We checked in with our team and understand that your offer on the pre-owned Ford Ranger was significantly below our already marked down price and that we weren't able to meet in the middle during your visit. Our Sales Manager, Daniel Benitez noted he has reached out by phone a few times since trying to connect to discuss your experience without success of connecting. Daniel wanted his personal contact left behind so that you may reach him at your convenience. Daniel may be contacted at dbenitez@tomesautogroup.com or ‭(214) 544-5043‬ and is anticipating your contact. We'd love to find a way to make a deal. Talk soon. Best wishes!

Oct 11, 2023 -

taffimarchand responded

Daniel was very nice and we appreciated his honesty. He let us know after our test drive that there is an automatic fee added to the "online" price besides the TT&L. Today I called and spoke to Kyle who confirmed that an "addendum fee" of $2484 is added to the online price. Frankly, Daniel was apologetic about this practice but explained that is the way you do things. Regarding your comment that we made an offer "significantly" less than your already discounted price (which isn't really the price, of course because the actual price is the advertised price + $2484 "addendum" fee), our offer was a little more than $1000 less than your online price (which, again, isn't a real price). So basically, just be honest with people. I would call an undisclosed added fee of $2484 significant. Have a great day!

Oct 11, 2023 -

taffimarchand responded

Also, if Daniel reached out by phone, he left no messages.

October 09, 2023

Very nice to work with the staff here Mason and Pedro did a great job to make the purchase easy and seamless. While I was waiting for my car, I asked the receptionist for a bottle of water; she was put o More

by german2me52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason and Pedro
Oct 09, 2023 -

Bob Tomes Ford responded

german2me52, thank you for sharing 5-stars! We're pleased to hear Mason and Pedro did a great job and were nice to work with! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

October 08, 2023

Tanner took great care of us in the sales process, and Philip in accessories was good to work with More

by pkensler
Recommend Dealer
Yes
Employees Worked With
Tanner, Philip
Oct 09, 2023 -

Bob Tomes Ford responded

pkensler, thank you for sharing 5-stars and noting your experience with Tanner and Philip! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

October 07, 2023

I appreciate the service that our service person Justin provided. He walked us thru the process with no issues. He was also very patient and understanding. More

by niltac58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Bob Tomes Ford responded

niltac58, thank you for sharing 5-stars! We're glad to hear Justin is patient and understanding! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

October 06, 2023

Mathew was great to work with. It was a Smooth, easy transaction. I would recommend More

by joey37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew McKonnen
Oct 06, 2023 -

Bob Tomes Ford responded

joey37, thank you for sharing 5-stars! We're pleased to hear Mathew is great to work with and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

October 04, 2023

This dealerships leadership (Chase Prater) makes its customers and customer service a high priority. They go above and beyond to ensure a great experience is achieved. More

by Mgm1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nixon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Bob Tomes Ford responded

Mgm1965, thank you for sharing 5-stars! We're happy to hear Chase Prater and the rest of our team goes above and beyond to ensure a great experience! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

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