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Bob Tomes Ford

McKinney, TX

4.8
1,777 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 1,777 reviews

July 18, 2023

Very good at their job and friendly staff. Has a very good stock of vehicles More

by sikesdr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Bob Tomes Ford responded

sikesdr, thank you for sharing 5-stars! We're pleased to hear our team is friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 18, 2023

Great, friendly and helpful staff! Great selection of cars and trucks. You’ll go home happy. Highly recommend! More

by robert.gulluscio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Bob Tomes Ford responded

robert, thank you for sharing 5-stars! We're happy to hear our team is friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 18, 2023

The team at Bob Tomes Ford is top notch! From order through delivery, Brian McMonigle, Greg Blessing, Tanner Nguyen, Phillip Gallegos, Shahram Soleimani and of course, Bob Tomes himself wer More

by DEAN.CIMINI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McMonigle, Tanner Nguyen, Phillip Gallegos, Shahram Soleimani
Jul 18, 2023 -

Bob Tomes Ford responded

DEAN, thank you for sharing 5-stars! We're pleased to hear our team is top notch and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 17, 2023

Tanner Felton was an excellent sales associate. The new car sales manager was not easy to work with and tried to force me to pay for add-ons that were not agreed upon when I ordered the vehicle 1.5 More

by BDG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Bob Tomes Ford responded

BDG, thanks for sharing 5-stars and noting that working with Tanner was excellent! We sure appreciate your constructive feedback regarding the manager you worked with and the add-ons. We will pass that feedback along. Thanks for you business and your note. We look forward to earning the fifth star on future visits. See you next time. Thanks again!

July 17, 2023

The finance manager added around $10,000 worth of extra packages to my custom order without my knowledge or desire. He then tried to get me to agree to a monthly payment without telling me the final price More

by AARONJMCWHORTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Bob Tomes Ford responded

Aaron, we apologize that you were frustrated with the delivery experience of your Ford Maverick and the add-ons specifically. Our team noted that despite the add-ons provided, the price was the same as the contracted price you signed to order the vehicle. We saw this as value-adding opportunity to provide you with protections and benefits you had not been contracted to receive prior at the same price. When we found out you felt indifferent regarding these add-ons, our team removed them and sold the vehicle to you at a discount from your original contract price. In both cases, we we’re trying to do right by you adding value in the transaction and ultimately, giving you an improved price after removing those items. If you have concerns regarding the transaction, Chase would be happy to chat with you regarding the outcome. You may always reach Chase directly at cprater@bobtomesford.com or 214-544-5018‬. We hope you’re enjoying your Ford Maverick! Thanks again for your business!

July 17, 2023

Great people to work with. The process was easy and quick. I’m happy with my purchase. More

by jennyp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delwyn Phillips.
Jul 17, 2023 -

Bob Tomes Ford responded

jennyp, thank you for sharing 5-stars! We're glad to hear our team is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 16, 2023

This dealership is Great, I have bought several vehicles from this dealership in the past and will continue to do so in the future. More

by pest.solutions
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Schuchman
Jul 17, 2023 -

Bob Tomes Ford responded

pest.solutions, thank you for sharing 5-stars and mention of working with us in sales on multiple occassions. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 16, 2023

Great sales rep. Really enjoyed the experience as he showed us the vehicle. Thank you. More

by breanaharker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Nelson
Jul 17, 2023 -

Bob Tomes Ford responded

breanaharker, thank you for sharing 5-stars and noting you really enjoyed the experience. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 16, 2023

I purchased a 2022 F250 Ford from Daniel and Trey. Both were great to deal with. More

by Motorcop104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Lauppe
Jul 17, 2023 -

Bob Tomes Ford responded

Motorcop104, thank you for sharing 5-stars and noting your 2022 F-250 purchase with Daniel and Trey. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 16, 2023

Prompt, attentive, caterd to our needs, not pushy. Great experience. Would definitely go back and recommend to anyone! More

by Fonzie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Howard, Dominic Inness, Jeff Humphrey
Jul 17, 2023 -

Bob Tomes Ford responded

Fonzie, thank you for sharing 5-stars and noting prompt, attentive service. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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