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Bob Tomes Ford

McKinney, TX

4.8
1,771 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 1,772 reviews

July 06, 2023

Very easy to work with. The inventory was lower than expected but they went out of their way to help us find what we wanted. More

by L.HILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay. Pete in finance. , Brandon Tomes, Garrett Breen
Jul 06, 2023 -

Bob Tomes Ford responded

L.HILL, thank you for sharing 5-stars! We're happy to hear our team is easy to work with and helped you get what you wanted! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 05, 2023

This is 5th or 6th vehicle I have bought from this dealership. Even though they have grown still seems to be family oriented business and treats customers as individuals not numbers. 2023 More

by garyreeves41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Bob Tomes Ford responded

garyreeves41, thank you for sharing 5-stars! We're happy to hear our team is family oriented and treats you well! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 05, 2023

A salesman Mr. Day was fantastic. He answered all our questions and found us a vehicle we love. More

by mdwalls40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Day
Jul 05, 2023 -

Bob Tomes Ford responded

mdwalls40, thank you for sharing 5-stars! We're happy to hear Mr. Day is fantastic and answered all of your questions! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 05, 2023

I drove 2. 5 hours to this dealership yesterday. Dealership sales was open on 4th of July, but the KEY to the vehicle was locked in the service department which More

by Myran12steen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moe
Jul 08, 2023 -

Bob Tomes Ford responded

Myran12Steen, we are so sorry that the loaner vehicle you originally inquired about was inaccessible July 4th morning when you arrived. We understand how frustrating that would be and as a result our sales team mentioned we were able to sell you a brand new version of the same vehicle to make up for it. We understand that new vehicle you purchased has a trim piece missing and our team is doing everything they can to expedite our receipt of the part and delivery of the new car to you. We ensure we will get your new car in your possession as soon as we can. We greatly appreciate your patience in the interim and look forward to delivering the vehicle to you very soon! If you need anything at all, please don’t hesitate to reach out to Chase Prater at cprater@bobtomesford.com or (214) 392-7194‬. See you soon! Take care.

July 04, 2023

Thomas did an excellent job. No hassle and very honest. Also the finance and warranty department did a thorough job as well. Thanks for a great buying experience. More

by abtoon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Hinojosa ---5 STARS
Jul 05, 2023 -

Bob Tomes Ford responded

abtoon, thank you for sharing 5-stars! We're glad to hear Thomas is honest and provided a hassle-free experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 02, 2023

The best auto dealership customer service in McKinney. I have always gotten my vehicles from Bob Tomes Ford. More

by gonzalesg1211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 02, 2023 -

Bob Tomes Ford responded

gonzalesg1211, thank you for sharing 5-stars! We're glad to hear our team is the best in McKinney! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 02, 2023

I had a great experience at this dealership. They were professional and didn’t push me on other vehicles, they listened to what I wanted. More

by Kynicholgrayson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Bob Tomes Ford responded

Kynicholgrayson, thank you for sharing 5-stars! We're glad to hear our team is professional and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 02, 2023

Kyle Nelson was very easy to work with. I was happy to make my purchase of a 2023 Maverick with him as my sales associate. No high pressure tactics. Honest dealing. More

by Jbanner3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Nelson
Jul 02, 2023 -

Bob Tomes Ford responded

Jbanner3, thank you for sharing 4-stars!We're pleased to hear Kyle Nelson is easy to work with and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 02, 2023

Travis Nixon is a great Sales Person and he is the reason this dealer’s score goes up to two stars. The dealer uses accessories and services you don’t ask for to raise the price on vehicles. The charges ar More

by GSARABIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Bob Tomes Ford responded

GSARABIA, first and foremost, we'd like to thank you for sharing praise regarding working with Travis in sales. We're pleased to hear he provided a positive experience. We also hear your frustrations regarding add ons and want you to know we've passed your feedback along to our leadership. Our new car managers, Jerry Myers and Chase Prater noted they have both reached out by phone to try and connect with you and go over your frustrations. You may reach Jerry directly at jmyers@bobtomesford.com or ‭(214) 544-5009‬. Talk soon. Best wishes!

July 02, 2023

Great truck great service. Mathew was very helpful. Love my F250 Lariat Turbo diesel. Good times More

by david@urbangrillmckinney.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Bob Tomes Ford responded

david, thank you for sharing 5-stars! We're pleased to hear Mathew is helpful and provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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