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Bob Tomes Ford

McKinney, TX

Overview
Employees
Reviews
Vehicles
4.8
2,145 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 2,145 reviews

October 17, 2025

Sales staff were friendly and helpful. Sales manager was typical, lowball your trade and insist on dealer add-ons. Finance was helpful and tried to get the best rate for customer. More

by jsspradling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Baskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Oct 17, 2025 -

Bob Tomes Ford responded

jsspradling, thank you for sharing constructive feedback regarding your experience shopping with us. We will be passing your feedback along to our leadership for review. We appreciate your feedback and look forward to future opportunities to serve you and earn the additional stars. Thank you for your business and your note. Take care!

October 16, 2025

The dealership is so disorganized. And careless, also not truthful and irresponsible very poor service More

by wolffej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tanner Felton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dhair Saldana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Baskin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew MeKonnen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Chen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamael Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Durone
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Oct 17, 2025 -

Bob Tomes Ford responded

Wolffej, we’re sorry to see your review and completely understand how frustrating it must have felt if things came across as disorganized or unclear during your visit. That’s never the kind of impression we want to leave and apologize for the lacking experience. Sam Benitez, our Finance Director, noted he has already connected with your husband to better understand the situation and offer clarification on the numbers discussed. We appreciate him taking the time to talk things through and for giving us the opportunity to make sure everything was clearly explained. If there’s anything more we can do to help or further clarify, please don’t hesitate to reach out to Sam directly at sbenitez@bobtomesford.com or (214) 544-5043. We truly value your business and hope to earn back your confidence. Talk soon. Take care!

October 16, 2025

Great the people that work there are super friendly and will go above and beyond to try to get you what you’re looking for Clint was the sales person that helped me out and I highly recommend him More

by fernando.ponce147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint
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Oct 16, 2025 -

Bob Tomes Ford responded

fernando, thank you for sharing 5-stars! We're pleased to hear Clint and the rest of our team are friendly and went above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 16, 2025

I was an out of state buyer and the communication was horrible. I left messages and never had my phone calls returned. My salesman was great the finance department was zero help in facilitating easy dow More

by DDOG45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No name
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Oct 17, 2025 -

Bob Tomes Ford responded

DDOG45, we’re sorry to hear that communication felt difficult while purchasing from out of state. We completely understand how frustrating it must have been not getting timely callbacks while trying to coordinate everything remotely. Sam Benitez, our Finance Director, noted he spoke with you directly and explained the limitations around financing and payment policies that apply to out-of-state purchases. While we always try to accommodate our guests as best as possible, certain lender and transaction requirements must be followed. Sam appreciated the chance to clarify this with you and wants you to know that he’s here to help with any future purchase or questions you may have. You can reach Sam directly at sbenitez@bobtomesford.com or (214) 544-5043. We truly value your business and the time you took to share this feedback so we can continue improving. Best wishes!

October 15, 2025

Great buying experience Chris Hoffman was excellent, I will buy from him again. No nonsense, smooth transaction. More

by JMHARRIS972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hoffman
Report | Print
Oct 16, 2025 -

Bob Tomes Ford responded

JMHARRIS972, thank you for sharing 5-stars and noting Chris Hoffman was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 15, 2025

Great job Ron! ! Thank you for all your help today and I will be back to visit soon to get more maintenance done!! :) More

by Matt2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Oct 16, 2025 -

Bob Tomes Ford responded

Matt2323, thank you for sharing 5-stars and noting Ron did a great job serving you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 14, 2025

Jamael Lee was wry helpful thru out the entire process. He took the time to find the right truck that fit my needs. More

by Mattice74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Bob Tomes Ford responded

Mattice74, thank you for sharing 5-stars! We're happy to hear Jamael Lee is helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 14, 2025

Great experience! Staff is wonderful and took the anxiety of buying a truck completely away. From sales to finance it was great. Highly recommend them! More

by jodigrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kegan
Report | Print
Oct 14, 2025 -

Bob Tomes Ford responded

jodigrand, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 14, 2025

Everyone seemed friendly. Process could have gone a bit faster. Overall a better than average experience. More

by s5peters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
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Oct 14, 2025 -

Bob Tomes Ford responded

s5peters, thank you for sharing 5-stars! We're glad to hear our team is friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

October 14, 2025

Much better than the other dealers we visited. No high pressure tactics. They give you an opportunity to buy a vehicle instead of try to sell you a car. More

by ELDOGOLFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keagen Gottlieb Smith
Report | Print
Oct 15, 2025 -

Bob Tomes Ford responded

ELDOGOFLER, thank you for sharing 4-stars! We're glad to hear our team is better than the others you visited and provided a pressure free experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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