Bob Tomes Ford

Customer Service I had a plastic piece that had come lose under the fender and was rubbing the tire. They were very busy so one of the managers came out to see what th I had a plastic piece that had come lose under the fender and was rubbing the tire. They were very busy so one of the managers came out to see what the problem was. He went out of his way to find the right screw to put back in. He did it himself and didn't charge me. Only took a few minutes. Great service. The new area is very clean. More

Interested in purchasing a new car. Your dealership was the first one we visited. Your salesman Korby Quin, Met us at the door and wanted to know what we were interested in. He a Your dealership was the first one we visited. Your salesman Korby Quin, Met us at the door and wanted to know what we were interested in. He answered all our question. Took us for a test drive and for me that was the car I wanted. We did not want a car loaded with all the accessory and this car was perfect. My husband and Korby talked trade and cash difference. Korby was a very good salesman. We had not intended to buy a car until we had shopped with other dealers. We are very satisfied with our new car. More

It's Easy at Bob Tomes Ford We always buy a Ford and since we moved to McKinney in 2001, Bob Tomes has been our dealer. This is where we buy our vehicles and this is where we ha We always buy a Ford and since we moved to McKinney in 2001, Bob Tomes has been our dealer. This is where we buy our vehicles and this is where we have our servicing done. The personnel are always friendly and they are there to take care of any problems. I have stayed with one salesman, Alford Davidson. We don't go thru a bunch of haggling, he just shows us all the promotions, discounts, equipment packages, trade-in price and then finds the vehicle in the right color. That makes it all simple. More

Like dealing with old friends Buying a new Ford from Bob Tomes Ford is always a pleasant experience for me. I have been a customer for 33 years. Alfred Davidson and Floyd Lawrence Buying a new Ford from Bob Tomes Ford is always a pleasant experience for me. I have been a customer for 33 years. Alfred Davidson and Floyd Lawrence always make the transaction smooth and easy. I never have to worry about whether I'm getting the best deal. I always look forward to working with them on the next one. More

Friendly & Attentive Service Great experience, as usual, buying my 5th vehicle from Bob Tomes. Quick and easy! Salesman, Jesus Alvarez, was great to work with and he found me ex Great experience, as usual, buying my 5th vehicle from Bob Tomes. Quick and easy! Salesman, Jesus Alvarez, was great to work with and he found me exactly what I was looking for in vehicle and payment! More

Purchased 2 New Cars Within a Month Many thanks to Bob Tomes Ford for making our purchases as painless as possible. Salesmen Colton Jones, Duane Acha, and Dennis Miller were exemplary i Many thanks to Bob Tomes Ford for making our purchases as painless as possible. Salesmen Colton Jones, Duane Acha, and Dennis Miller were exemplary in guiding us through our purchases. And kudos to Business Manager Jeff Humphrey for providing service options on both autos. Overall, a highly pleasant experience. We can highly recommend Bob Tomes Ford and the staff for all of your automotive needs. Christina Gregorian Thomas Carroll More

Easy to work with I requested info on a van I saw online on a Friday. Scotty Luther got in touch immediatly and set up an appointment for me to come by Saturday. A ha I requested info on a van I saw online on a Friday. Scotty Luther got in touch immediatly and set up an appointment for me to come by Saturday. A handshake on Saturday was all it took and I drove it off the lot on Monday. I would reccommend Bob Tomes Ford to anyone looking for a new or used car. I will be back next time I need one. More

Great People and Great Products I do not give reviews, people & businesses earn reviews. Bob Tomes Ford earned this review because of great pricing, great customer service in getting I do not give reviews, people & businesses earn reviews. Bob Tomes Ford earned this review because of great pricing, great customer service in getting the APR I looked for and great atmosphere. More

Purchased new Ford from Mr. Davidson Mr. Davidson was very, very knowledgeble about the Ford that I was thinking about. He explaned everything. He did not push me, or tried to knock other Mr. Davidson was very, very knowledgeble about the Ford that I was thinking about. He explaned everything. He did not push me, or tried to knock other dealerships. It was a pleasure dealing with Mr. Davidson. Therefor this is why the five star rating. More

2017 Escape Purchase Had a great experience with purchasing my 2017 Escape. Loved the car and Gil McDaniel worked hard to make sure I got the right deal and that he found Had a great experience with purchasing my 2017 Escape. Loved the car and Gil McDaniel worked hard to make sure I got the right deal and that he found the Escape that met my needs. Greg Blessing made sure everything was taken care of and that I was completely satisfied with my purchase. They both even thanked me the next day when I came to pick up the vehicle. Made sure my phone was connected to the sync system and made sure that all my questions were answered. I have purchased many vehicles from Bob Tomes Ford and would never go anywhere else because they just can't compare with the customer service you get when shopping at Bob Tomes Ford. Gil is the man I would recommend. More