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Bob Tomes Ford
McKinney, TX
2,412 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,412 reviews
Verified Customer
May 04, 2026
Unhelpful unethical dishonest shoddy 8. Unacceptable service9. Unprofessional service10. Negligent service 12. Careless service no follow up Unacceptable service9. Unprofessional service10. Negligent service 12. Careless service no follow up More
by lorenz_barela
Employees Worked With
Everyone I worked with
May 04, 2026
Helpful , friendly kind, and willing to come in on his day off to finalize purchase day off to finalize purchase More
by MEL_MENKE
Employees Worked With
May 04, 2026
Excellent service from start to finish. I will definitely recommend this place to family and friends! I will definitely recommend this place to family and friends! More
by DE.RUEDA
May 02, 2026
Great service and super helpful staff. Only friction point is I had an appointment and reviewed all of the pending service with one agent tonight before, but found I had to redo the entire Only friction point is I had an appointment and reviewed all of the pending service with one agent tonight before, but found I had to redo the entire process with another agent because the agent that helped me originally was not in that day. It would be more helpful if the system was integrated so each agent could see what the other agent was doing, and it didn’t leave the customer to have to redo all of the previous work besides, that, work was done well, and everybody was super helpful. More
by 84yellows-coffer
Employees Worked With
Any reason the service department is not listed?
May 01, 2026
Great customer service! They really take care of your needs and are willing to work with you no matter what. They really take care of your needs and are willing to work with you no matter what. More
by waleedkokiss
Employees Worked With
May 01, 2026
I brought my car in for a recall recently and Junior the Service writer was amazing! Super helpful, communaticative and even was patient with me when I called about a reciept issue! He has my thanks and I w Service writer was amazing! Super helpful, communaticative and even was patient with me when I called about a reciept issue! He has my thanks and I would happily trade in or buy a car from Bob Tomes! More
by katielgates
Employees Worked With
Junior/Service
April 30, 2026
The service was excellent, I came in for oil change and tire rotation, I asked my service advisor about a recall, he took care of that as well. Service was done very timely as well. tire rotation, I asked my service advisor about a recall, he took care of that as well. Service was done very timely as well. More
by RPUMPHREY01
Employees Worked With
Elijah Relyea
April 30, 2026
Great Friendly People Great service Great family business Been doing business with them for years Been doing business with them for years More
by REOSTX
