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Bob Tomes Ford

McKinney, TX

Overview
Employees
Reviews
Vehicles
4.8
1,766 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 1,766 reviews

October 28, 2024

Levi was great. Wish the truck came with a hard copy owner’s manual. Also wish I’d done my homework on my car’s trade-in value because now I know I was definitely un More

by ritt2b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi
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Oct 28, 2024 -

Bob Tomes Ford responded

ritt2b, thank you for sharing 4-stars! We're happy to hear Levi is great! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

October 28, 2024

They made it a quick and easy process to walk out with my new vehicle. More

by jasonharoldharris3244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius
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Oct 28, 2024 -

Bob Tomes Ford responded

jasonhardoldharris3244, thank you for sharing 5-stars! We're glad to hear our team made the process quick and easy! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 27, 2024

Couldn't be happier with Jamael, he did a great job. Overall a great experience. More

by RROBERTSONRN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jamael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Bob Tomes Ford responded

RROBERTSONRN, thank you for sharing 5-stars! We're happy to hear Jamael did a great job! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

October 27, 2024

Great experience, my sales man really went above and beyond! Would recommend him to anyone. More

by KYLAMENEFEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cook
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Oct 27, 2024 -

Bob Tomes Ford responded

KYLAMENEFEE, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 27, 2024

Very pleased with Bib Tomes Ford. Just bought an F 150 Raptor R and they were great to deal with. More

by STEVENPARKER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, David
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Oct 27, 2024 -

Bob Tomes Ford responded

STEVENPARKER0, thank you for sharing 5-stars and noting your experience with Kyle and David. We appreciate your endorsement. See you next time. Thanks again!

October 27, 2024

This dealership sold me a 2024 Ford Escape very recently. I traded in a 2022 Ford Escape on the new one. I had already signed all the papers and taken the car and driven it for 2 weeks when they called me More

by cledwards1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus
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Oct 28, 2024 -

Bob Tomes Ford responded

Cledwards1982, first and foremost, we would like to thank you for your business. We understand your frustration regarding having to bring the vehicle back, but we did let you know several times that the bank was trying to call you for their interview, which is part of the finance process. In contrast to your note, we want you to know we did not choose to take your car back, rather you did not complete the process with the bank and the bank pulled the funding. We reached out a few times by phone trying to confirm that the bank was reaching out and you needed to speak with them. We apologize that your experience did not end as anticipated, and if you’d like to discuss it additionally, you may reach our Manager, Jerry Myers directly at jmyers@bobtomesford.com or (214) 544-5009. Jerry is anticipating your contact. Talk soon. Take care.

October 26, 2024

Mo and Mo both did a great job from both closing a fair deal all the way to the financing process. Great job! More

by austinlonghorn924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Basil
Report | Print
Oct 27, 2024 -

Bob Tomes Ford responded

austinlonghorn924, thank you for sharing 5-stars and noting your experience with Mo and Mo! We appreciate your endorsement. Congrats on the new ride. See you next time. Thanks again!

October 25, 2024

Good service easy to deal with. No high pressure sales. Friendly people.modern technology. Highly recommend. More

by qcernie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ameen
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Oct 25, 2024 -

Bob Tomes Ford responded

qcernie, thank you for sharing 5-stars! We're pleased to hear our team is friendly and provided good service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 24, 2024

Sales was very accommodating. They even let me take a vehicle home for the afternoon. Negotiations went quickly, as did the financing part. However, after reviewing the paperwork More

by slhammond11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Baskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Reed
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Oct 25, 2024 -

Bob Tomes Ford responded

slhammond11, thank you for sharing 5-stars! We're happy to hear our team is accommodating and made sure you were pleased! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

October 24, 2024

Here is what I didn’t like. It took too long to complete the sale. I arrived at 11:30 and left close to 4. I also left with a quarter tank of gas. I had expected better. Julius More

by Bingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius
Report | Print
Oct 29, 2024 -

Bob Tomes Ford responded

Bingo, we apologize that your expeirence was less than perfect and we appreciate you bringing your concerns to light. We passed your note to our leadership and our Pre-owned Director, Daniel Benitez noted he has been in touch and is going to be covering your tank of gas to make this right. If you need to reach Daniel in the interim, you may do so directly at dbenitez@tomesautogroup.com or ‭(214) 544-5043‬. We appreciate your business and your note and we look forward to serving you again next time! We'll be in touch. Talk soon. Take care!

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