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Bob Tomes Ford

McKinney, TX

Overview
Employees
Reviews
Vehicles
4.8
1,746 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 1,746 reviews

April 02, 2025

I cannot express how awesome Bryce, Taylor munden, talha ashraf and a few others were in my car buying experience. Extremely happy with my experience and of course my new vehicle. More

by BRITTANYARRINGTON1018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce, Taylor munden, talha ashraf
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Apr 03, 2025 -

Bob Tomes Ford responded

BRITTANYARRINGTON1018, thank you for sharing 5-stars and noting an amazing sales experience with Bryce, Taylor, Talha and others! We love hearing you're extremely happy over all! We appreciate your business and look forward to your future visits. Let us know when we may serve you next. Thanks again!

April 01, 2025

People very good to work with Estevan Urena and Chris Suarez were great to work with Always went to bat for me. More

by Gary Tutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Estevan Urena, Chris Suarez - Excellent
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Apr 08, 2025 -

Bob Tomes Ford responded

Gary, thank you for sharing 5-stars and noting Estevan and Chris were great to work with! We appreciate your kind words and look forward to serving you additionally next time. Take care. Best wishes!

Apr 08, 2025 -

Gary Tutt responded

Finished up second key - great service

Apr 08, 2025 -

Gary Tutt responded

finished up second key - great service

April 01, 2025

Amazing customer service! Mr. Cole Suchka helped me get my dream truck! Definitely recommend getting a vehicle from this dealership. More

by juancsoto1327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Suchka
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Apr 01, 2025 -

Bob Tomes Ford responded

Juancsoto1327, thank you for sharing 5-stars and noting amazing customer service from Cole! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 31, 2025

Mo was really wonderful to work with and took the time to make sure we were comfortable with all the details. I had a few follow up questions and Issac was really wonderful in answering those even without hi More

by Cathleen H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
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Mar 31, 2025 -

Bob Tomes Ford responded

Cathleen, thank you for sharing 5-stars! We're glad to hear Mo and Issac were wonderful to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 30, 2025

I highly recommend this dealership. They provided a great experience from the first phone call to my signature. They listened to all of my wants/needs and answered all of my questions. More

by SHANEOLIVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Zienty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Bob Tomes Ford responded

SHANEOLIVA, thank you for sharing 5-stars and noting you recommend our dealership! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 29, 2025

Taylor and TJ made this process super easy. The dealership was nice and clean. Will recommend to all of my friends. More

by Briannastone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ, Taylor
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Mar 30, 2025 -

Bob Tomes Ford responded

Briannastone, thank you for sharing 5-stars and noting Taylor and TJ were great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 28, 2025

The associates were fast, easy, and willing to work with the customer’s budget. 10/10 More

by ajg187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hoffman
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Mar 28, 2025 -

Bob Tomes Ford responded

ajg187, thanks for sharing 5-stars and noting our team worked quickly and within your budget! We appreciate your endorsement and look forward to serving you additionally when the time comes. Thanks again!

March 28, 2025

Taylor and Lance were top notch! Definitely ask for these guys if you are in the dealership. More

by R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor, Lance
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Mar 28, 2025 -

Bob Tomes Ford responded

R, thank you for sharing 5-stars! We're happy to hear Taylor and Lance are top notch! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 28, 2025

We worked with Angel in the pre-owned department. Very respectful and very accommodating. Communicated thoroughly during the process and we appreciate his help acquiring our new vehicle. More

by RANDALL.RANEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Mar 28, 2025 -

Bob Tomes Ford responded

RANDALL, thank you for sharing 5-stars! We're glad to hear Angel is respectful, communicative and accommodating! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 28, 2025

I have been buying vehicles from Bob Tomes for at least 18 years. Yesterday's experience was by far the worst I've had. Was shown and test drove a vehicle that turned out to not be the one I was shown th More

by mgrimes26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
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Apr 08, 2025 -

Bob Tomes Ford responded

Dear mgrimes26, we’re truly sorry to hear that this most recent experience didn’t reflect the level of service you’ve come to expect from us over the past 18 years. We appreciate you taking the time to share your feedback, and we regret that the process left you feeling disappointed. Our Pre-owned Director, Daniel Benitez noted he addressed the service concern as soon as it was brought to our attention, and we also arranged for the vehicle to be delivered back to you. Daniel had reached out via text to apologize the same day, and we understand you later followed up to thank him for resolving the matter. Both Daniel and the salesperson reached out again afterward to follow up and check in. We know this situation was frustrating, and if there’s anything more we can do, please don’t hesitate to reach out to Daniel directly at dbenitez@tomesautogroup.com or (214) 544-5043. We’d truly value the opportunity to earn back your trust. Take care. Best wishes!

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