Bobby Crabtree Chevrolet of New Haven

I just bought my car and I am satisfied with my purchase, I recommend Mr. José for being an excellent seller, a lot of patience and a lot of help, thanks to the whole team so far, he has been the best dealer I recommend Mr. José for being an excellent seller, a lot of patience and a lot of help, thanks to the whole team so far, he has been the best dealer 🤗 More

Ezra even though he was new , he knew his stuff. He was such a great help when it came to finding me my new car (: He was such a great help when it came to finding me my new car (: More

Daniel Kidder was phenomenal when giving me a detailed explanation of how to operate my new Malibu- patient, thorough, and knowledgeable. Instilled confidence and has great people skills and product know explanation of how to operate my new Malibu- patient, thorough, and knowledgeable. Instilled confidence and has great people skills and product knowledge. A great asset to Crabtree. More

One of the reasons I bought a Chevy vehicle is because I live very close to this dealership. They are disorganized (my part sat for weeks and no one called me). Kaitlyn got the ball rolling after I contacte live very close to this dealership. They are disorganized (my part sat for weeks and no one called me). Kaitlyn got the ball rolling after I contacted her about it. Then the service department changed my appointment because he sent the part off to be painted. At the time of order, I specifically asked for it NOT to be painted. I couldn’t afford it. It should have been a quick fix. Even came in at the time they recommended because “less busy.” It took 1-1/2 hours to attach a door handle, plus another 45 minutes for a car wash which I never asked for. When I finally got my car back it was FILTHY! I immediately sent a long text to Katlyn and photos of my dirty car. She brought this to the Service Manager’s attention. He was supposed to call me. Never did. They won’t give out Bobby Crabtree’s number. Plus paid close to $300 for a part that fell off. They said it wasn’t covered on my extended warranty because I “damaged it.” Dave actually said to me “ You or someone else pulled too hard on the handle.” Really!? This is how they treat customers. More

I've stopped going to McDermott. The service department seems distracted and put off by my being there. I'm not sure if it's because I drive a bolt, or what but I was not welcome. In The service department seems distracted and put off by my being there. I'm not sure if it's because I drive a bolt, or what but I was not welcome. In one case, they said at 1pm the EV tech called in sick that morning, but they failed to call and inform me at all. When I brought this fact up, they said, "what are we supposed to do?" The most recent and last time I pulled up they seemed again totally put off, and said gruffly, "we don't know how long it will take" and threw a $200 diagnostic down and told me to sign it. Totally unprofessional. I left and going to a different dealer even though it's farther away. They lost my business on my next chevy purchase. More

I was looking for a used car. Had already went to three dealerships before going to Dave McDermott Chevrolet. I saw the SUV I wanted online. Kaitlyn responded almost immediately a Had already went to three dealerships before going to Dave McDermott Chevrolet. I saw the SUV I wanted online. Kaitlyn responded almost immediately and put me in touch with Brandon Williams, who by the way was awesome! No pressure, very patient, upfront and honest with me. From choosing my SUV to purchasing it, I was very, very pleased! Keep up the great job Dave McDermott Chevrolet!!! More

Brandon my salesperson was outstanding 👏 very honest upfront and got me the best deal possible. If your looking for a car at a prices you can afford go to McDermott and ask for Brandon. He will hook you upfront and got me the best deal possible. If your looking for a car at a prices you can afford go to McDermott and ask for Brandon. He will hook you up. More

Excellent customer service, Brandon my salesperson was outstanding, no pressure and easy to deal with , the financial department was extremely knowledgeable and all the paperwork went smooth and quickly outstanding, no pressure and easy to deal with , the financial department was extremely knowledgeable and all the paperwork went smooth and quickly I highly recommend purchasing a car from McDermott Chevrolet More

Best experience! I contacted McDermott about a used car I saw online. Kaitlyn got back to me right away & set me up with Tom Rowe. Tom is the best! No pressure at all. Went for a test drive, Tom answered all saw online. Kaitlyn got back to me right away & set me up with Tom Rowe. Tom is the best! No pressure at all. Went for a test drive, Tom answered all my questions. I came back a few days later with a family member to look at it & they pulled it into service dept so we could look at it. They went above & beyond to accommodate anything we needed or answer any questions. Purchased the car. Jack took care of everything in the Finance Dept quickly & easily. I met with Kevin on my way out the door. Not one complaint! I was dreading buying a new car for a long time because I didn't want to deal with a dealer. This experience was awesome. Thank you to everyone at McDermott for making this such a seamless purchase. Buying a car is a huge purchase & it so great to know there is such a great team at McDermott. More

Based on the selection of on-hand inventory, I went to McDermott Chevrolet to check it out. I pretty much knew what I wanted, but wanted to see up close. Dave White was right there to answer questions. He McDermott Chevrolet to check it out. I pretty much knew what I wanted, but wanted to see up close. Dave White was right there to answer questions. He offered a test drive so we gave it a spin. He knew all the answers to any question, features etc. He was right there to help me confirm what I wanted. I didn’t come with my trade-in, but we talked price and in no time came to an agreement (no pressure, ho hassle). I gave a deposit and said I’d be back next day with trade-in. Dave made this the easiest transaction EVER! Next day, my new ride was sitting right out front, all sparkling & clean. He gathered my documents, introduced me to the finance guy and literally 20 minutes later DONE! Could not have been simpler. Dave then spent some quality time with me to get things set up and learn the new features. Super helpful!! Dave White ... best car salesman I’ve ever dealt with! More