Bobby Crabtree Chevrolet of New Haven

Great customer service We have bought vehicles from Tom Rowe and he is a great guy who is honest and does the best he can for you. Love my new vehicle! We have bought vehicles from Tom Rowe and he is a great guy who is honest and does the best he can for you. Love my new vehicle! More

Horrible Business! Please don't give this dealership your business, when hardworking people stick together, that's when these businesses will learn to respectfully and r Please don't give this dealership your business, when hardworking people stick together, that's when these businesses will learn to respectfully and responsibly make transactions. Very long story short, I went to this dealership in Sep 2017 to lease a vehicle that another Chevy dealer in Scarsdale, NY had tried to get for me but this dealership played numerous games and avoided their sales team to not transfer a 2017 Silverado from Dave McDermott Chevy East Haven, CT to the one in Scarsdale, NY. Since I have common sense and figured the dealership at McDermott would sell it to me instead of missing a sale and trading it to Scarsdale, I myself took it upon myself to just google the Vin# and try to locate what dealership had it. Once I located McDermott Chevy I told them I was the customer who Scarsdale Chevy was getting the car. McDermott then lease the Silverado to me behind Scardales Chevy back. I gladly too the Silverado, but then I realized if they would be deceitful and back stab a fellow Chevy dealer I should have know I was no different. Now it's the day I'm so excited to walk away with my NEW Silverado!!! Everything changed and went down hill when I worked with there business manager Christine Carey. This dealership ran my credit a total of THREE times!!! I had excellent credit of 789, and was also in process of closing on my new condo! A contract was signed, but the bank had a few issues. The dealership wanted more paperwork from me but still told me not to worry that I could still leave with the truck...To sum things up Christine Carey never returned my phone calls and I would call everyday even up to THREE times a day trying to see what was going on with my contract and for her to explain certain numbers that were changed or added in another contract that was then FEDEX to me to sign ASAP, but she would ignore my calls and then answer me twice in an email without exactly answering the questions I had. I have now been without a contract for two months now. And then she assured me along with their GM Kevin Symobathy that my credit would not be ran again. Words can fully explain how upset I truly feel. Carey pushed me to sign a contract but didn't want to talk to me or explain it. It's really sad because the GM Kevin Syombathy was actually very nice, but niceness doesn't correct my credit score when I'm trying to buy property. I don't think he knew how Christine Carey was running the business. Since my credit to debt ratio was excellent, I was told by my broker I could buy a vehicle( for those wondering, why would I get a vehicle in the first place if I'm trying to buy property)Anyways, I will see how this turns out. More

All went well, waiting time was too long for an Oil Change. This was the second oil change on my new Chev. Waiting time was too long. More than 1.5 hours. Otherwise, good service. Sal is very friendly and well This was the second oil change on my new Chev. Waiting time was too long. More than 1.5 hours. Otherwise, good service. Sal is very friendly and well informed regarding the vehicle. More

Greatvery Great service explained everything and very courteous would highly recommend them to all my friends and family. Will return for anything else my car m Great service explained everything and very courteous would highly recommend them to all my friends and family. Will return for anything else my car may need service for. More

service visit My 2 issues were quickly and professionally resolved in a very short (1 hour) visit. Thank you to the entire service staff and my coordinator Shelby. My 2 issues were quickly and professionally resolved in a very short (1 hour) visit. Thank you to the entire service staff and my coordinator Shelby. Dennis F. 2017 Stingray(white) More

Great experience No pressure salesperson, straight to the point and honest, tangible facts and no lies. Financing department very kind and understanding, I will do it No pressure salesperson, straight to the point and honest, tangible facts and no lies. Financing department very kind and understanding, I will do it again! Thanks More

Wonderful Experience Everyone made my experience of purchasing my vehicle painless. I will recommend McDermott to all my friends and family..Everyone we spoke with were l Everyone made my experience of purchasing my vehicle painless. I will recommend McDermott to all my friends and family..Everyone we spoke with were like friends. I just can't say enough about the wonderful experience More

Mike Brown is the best salesman This is our second Equinox we have purchased from Mike Brown at McDermott Chevrolet. Mike always give the best he can and they stand behind what the This is our second Equinox we have purchased from Mike Brown at McDermott Chevrolet. Mike always give the best he can and they stand behind what they sale. It is always a pleasure doing business there. More

required vehicle service The service department personnel greeted me as I exited my vehicle. They were ready for my scheduled appointment. I was comfortable in the waiting are The service department personnel greeted me as I exited my vehicle. They were ready for my scheduled appointment. I was comfortable in the waiting area. They finished ahead of the estimated time. More

Service Suspension error. Although most feel the cost of using a dealer is higher , the work and accuracy with issues found on a new vehicle can actually be less when others fa Although most feel the cost of using a dealer is higher , the work and accuracy with issues found on a new vehicle can actually be less when others fail to resolve issues including electronic problems in todays vehicles. Appointments are easily made and the staff answers any questions and keeps you informed, Their staff, professional always but friendly More