Bobby Crabtree Chevrolet of New Haven

Another great experience! staff is professional, efficient and thorough. I was appraised of status on a regular basis. staff is professional, efficient and thorough. I was appraised of status on a regular basis. More

Avoid Mike Brown at all costs Called the dealer to test drive a car and was put in touch with Mike Brown. He said he would check the inventory for the car I was looking for and too Called the dealer to test drive a car and was put in touch with Mike Brown. He said he would check the inventory for the car I was looking for and took my contact info to call back. Never heard from him. I called the dealer a few days later and they asked if I had been working with anyone specifically, so they put me in touch with Mike again. He told me the car I wanted was available and we set up a time for me to come in over the weekend. When I came to the dealer at the date/time we agreed on, he told me the car had been sold 2 days ago... More

Great Experience I came into McDermott Chevrolet knowing that my situation was going to be a challenge. The guys at McDermott were able to get me into a great new car I came into McDermott Chevrolet knowing that my situation was going to be a challenge. The guys at McDermott were able to get me into a great new car (to my surprise. lol) Jake and Rob L. were outstanding. I'm recommending the dealership to my friends and family. Thanks again. More

Continued Escellence Prompt, courteous and friendly service. Interacted with a wide variety of friendly McDermott employees including Mark Seibert, Steve Franklin, Joe Cet Prompt, courteous and friendly service. Interacted with a wide variety of friendly McDermott employees including Mark Seibert, Steve Franklin, Joe Cetta as well as Mark Exblade. More

GREAT JOB Staff was friendly and welcoming. Service took less time than i predicted. Waiting area was clean and comfortable. I purchased my last SUV more than Staff was friendly and welcoming. Service took less time than i predicted. Waiting area was clean and comfortable. I purchased my last SUV more than 10 years ago and returned last year to make another purchase. Family and friends alike shop here and I will continue to recommend friends. More

Fix side view mirror I have purchased many vehicles from your dealership including 2 Hummers, 2 Corvettes, 4 Lexus'. It takes me an hour to bring in my vehicle from Lit I have purchased many vehicles from your dealership including 2 Hummers, 2 Corvettes, 4 Lexus'. It takes me an hour to bring in my vehicle from Litchfield, but I know when I leave my auto's in the service department and Joseph Cetta it will be handled professionally and t my satisfaction. The primary reason I purchase from McDermott is Joseph Cetta. More

very satisfied it was rewarding and satisfying. they went above and beyond to correct the problem along with a loaner for a day thanks a whole bunch it was rewarding and satisfying. they went above and beyond to correct the problem along with a loaner for a day thanks a whole bunch More

Great dealership and experience Salesman Jake Ray was very knowledgeable and spent a lot of time locating the correct vehicle I wanted. The General Manager Kevin Syombathy was very h Salesman Jake Ray was very knowledgeable and spent a lot of time locating the correct vehicle I wanted. The General Manager Kevin Syombathy was very hands on and I could tell he cares about his customers and the experience McDermott delivers to everyone. Thanks again. I have recommended this dealer to all my friends and family. More

A sure thing at McDermott's Each and every time I have my Chevrolet Cruze serviced I know that all work will be done in a timely manner and with the satisfaction that the work Each and every time I have my Chevrolet Cruze serviced I know that all work will be done in a timely manner and with the satisfaction that the work will be completed by a knowledgeable mechanic, From the receptionist to Sales to Service I know I will leave McDermott's dealership with peace of mind. More

Less than Impressed It frustrates me that every individual who seems to visit this dealership has had a positive experience EXCEPT for me. At first the sales representati It frustrates me that every individual who seems to visit this dealership has had a positive experience EXCEPT for me. At first the sales representative was friendly and accommodating, once he realized I was older than I initially appeared. Once the deal had been made I started noticing that there were mistakes in the numbers. The sales tax was calculated wrong, my discount was made a rebate so that it was taxable, and the amount charged for the registration and title was 200 over the amount it was initially said to cost. During my phone call to clear up these mistakes I was treated poorly as the manager I was forwarded to blatantly insulted my intelligence and refused to listen to anything I had to say. He then became angry and frustrated with me and refused to further explain or listen to what I had to say. After the phone call I went to pick up the car, only because I had already given the dealership a down payment, and was thoroughly put off. I sat down with their financial coordinator who was the nicest employee of that location and the numbers were wrong again. I had been given false numbers over the phone again, FROM THE MANAGER. There are ways in which the numbers are run through a system and they should have been correct if the manager is stating that they will be. The financial manager was nice enough to go and talk to the manager about his conduct throughout our conversation and he began to yell that he had told me everything and insulted my intelligence yet again. I say again that the Financial Coordinator was very understanding and did an excellent job in calming me down and supporting me and getting me excited about my new car. I did all the paper work and no one collected my down payment, they were about to let me drive off with the rest of the money that was supposed to go towards the down payment. Had I been a sketchy person, I could've driven off with their money. Long story short I would not recommend this Chevy location, I have been a Chevy driver all of my life as have my parents and am disgusted with the way that I was treated at this location. They were terrible salesmen and I am overall disappointed with the car buying experience. They did not deserve my business, nor do they deserve anyone else's. More