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Bocker Auto Group

Freeport, IL

4.9
533 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP -We hire local employees many that have been with us for over 20 years -Family owned and operated in Freeport since 1971 -Best FREE Shuttle Service in Freeport and Stephenson Country -We will pick up and deliver your vehicle upon request -No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team -Best in the region 20 years in a row New Car Dealer -Among the Best in the region Used Car Dealer and Service and Body Shop -Stephenson County's only GM Certified Dealer -Stephenson County's largest New Car and Truck dealer -We sponsor many local event and charities for our local schools and benefits -Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment -Comfortable waiting area with free coffee, water and WIFI
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801 E. South Street

Freeport, IL

61032

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Showing 533 reviews

November 02, 2018

Outstanding performance My experience was fantastic. Found the vehicle I wanted and made the process fantastic experience. I would recommend this dealership to anyone that w More

by lcrow010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Marten, Danny Busch
Nov 03, 2018 -

Bocker Auto Group responded

Thank you for taking the time to share your feedback regarding your experience at Bocker Chevrolet Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, -Bocker Chevrolet Buick GMC Team

November 02, 2018

Purchased a Denali I have purchased multiple cars from Bocker and have always had a great experience. Delbert and Brandon are very accommodating. Would definitely recomm More

by jkaiser68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Haffele
Nov 03, 2018 -

Bocker Auto Group responded

Thank you for taking the time to submit this amazing feedback. We are very appreciative of your loyalty and recommendation. It's fantastic that we have earned your trust and repeat business. We will share your compliments with Delbert and Brandon and we look forward to seeing you again in the future! Best, -Bocker Chevrolet Buick GMC Team

October 31, 2018

No service or estimate I made an appointment 1 week earlier for my 2011 Buick and dropped off my vehicle, came back to pick up my vehicle and the service dept. did not look More

by garrye911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 02, 2018 -

Bocker Auto Group responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at Bocker Auto Group, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (815) 235-2121 to discuss ways we can better serve you in the future.

October 30, 2018

Goosd people to deal with. They know their jobs. I have delt with Bocker before and have always been very satisfied. They always have what I have been looking or they will find what I want. More

by john.goldhagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Hays, Mike Haffele, Caitlyn Flanagan
Nov 03, 2018 -

Bocker Auto Group responded

We appreciate your input, John. Glad to hear that you are consistently pleased and satisfied with the service we offer here at Bocker Chevrolet Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Best, -Bocker Chevrolet Buick GMC Team

October 30, 2018

Excellent Service and Sales!!! They are an amazing group of people. I would recommend Bocker Auto to anyone in need of servicing a car, or purchasing a car. The loaner car was a dre More

by cook1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Meinders, Caitlyn Flanagan, Kyle Sieffert, Rich Wallace
Nov 03, 2018 -

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are pleased to hear that you were satisfied with the loaner car we provided and the helpful service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, -Bocker Chevrolet Buick GMC Team

October 30, 2018

Great experience buying a new truck Returned a lease vehicle and got a good deal on a new GMC pick up and bought it. Sales people were great and financial people did a fast professional More

by mcgregor3766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Haffele
Nov 01, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience at Bocker Chevrolet Buick GMC. Congratulations on the new truck! If you have any further needs, do not hesitate to stop by for a visit. Best, -Bocker Chevrolet Buick GMC Team

October 27, 2018

Professional, Fast. Sales and service has always been everything I have needed. The dealership has been a great experience for me in the purchase and service of my now si More

by maher.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2018 -

Bocker Auto Group responded

Thank you so much for your loyalty and this wonderful review! We believe in efficient and professional customer service and we are glad that our team has always made such a great impression on you. Best, -Bocker Chevrolet Buick GMC Team

October 26, 2018

Needed to have headlight and side light replaced. I just took our car in to have the headlight replaced but they complete checked the vehicle over to see if anything else was needed. Also, when I got More

by rccorn15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2018 -

Bocker Auto Group responded

Thank you for your great feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, -Bocker Chevrolet Buick GMC Team

October 26, 2018

Service As always quick competent service. We use the Uber service offered by Bocker to transport us to home and back to the dealership and then drive our car More

by RPGeiser101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wollny
Nov 03, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, -Bocker Chevrolet Buick GMC Team

October 26, 2018

thank you Great staff especially Ben - knowledgeable - very friendly - no rubbish talk. We knew what we wanted and it was turned around in less than an hour - More

by fintanpkenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten
Nov 03, 2018 -

Bocker Auto Group responded

Thank you for taking the time to write about your experience. It's great to know Ben was able to provide you with a friendly and knowledgeable buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, -Bocker Chevrolet Buick GMC Team

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