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Bocker Auto Group
Freeport, IL
591 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP
-We hire local employees many that have been with us for over 20 years
-Family owned and operated in Freeport since 1971
-Best FREE Shuttle Service in Freeport and Stephenson Country
-We will pick up and deliver your vehicle upon request
-No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team
-Best in the region 20 years in a row New Car Dealer
-Among the Best in the region Used Car Dealer and Service and Body Shop
-Stephenson County's only GM Certified Dealer
-Stephenson County's largest New Car and Truck dealer
-We sponsor many local event and charities for our local schools and benefits
-Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment
-Comfortable waiting area with free coffee, water and WIFI
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 591 reviews
December 14, 2018
Great experience John’s thoroughness in creating customer satisfaction is unmatched. He has such a positive personality and takes the time to make sure you understand John’s thoroughness in creating customer satisfaction is unmatched. He has such a positive personality and takes the time to make sure you understand all the features and operations of your new vehicle. It’s easy to build a relationship with John and Chuck which makes new car buying so much better. More
by golfingpf
Verified CustomerEmployees Worked With
John Wollny, Chuck Hays, Danny Busch
December 14, 2018
Service department Came in for an oil change and the service department got me in and out quickly. Was very pleased with the service that I received. Came in for an oil change and the service department got me in and out quickly. Was very pleased with the service that I received. More
by pratt46
Employees Worked With
Marvin Allen
December 13, 2018
This time was a quick service. Just needed the oil changed. Used the Quick lube service. It was just that quick and friendly service. The waiting area was great, though the time wa Just needed the oil changed. Used the Quick lube service. It was just that quick and friendly service. The waiting area was great, though the time was very short. More
by BobP.
December 13, 2018
Great guest services People have a tendency to avoid dealerships because the cost is usually a little high than other small shops and quick lubes. The phrase " you get wh People have a tendency to avoid dealerships because the cost is usually a little high than other small shops and quick lubes. The phrase " you get what you pay for " was coined for a reason. More money yes its worth the cost when the service is better. Thanks More
by Bbulldawg
December 11, 2018
Buying a car from Bocker My experience buying a car from Bocker and dealing with Brandon and Mike was phenomenal. I couldn't have asked for better help and they helped me find My experience buying a car from Bocker and dealing with Brandon and Mike was phenomenal. I couldn't have asked for better help and they helped me find a car I love! More
by erinheim10
December 11, 2018
Excellence in Service!!!!! My experience with Brandon Busker and the way he takes care of us and our Buick Enclave is the best!!!! We are impressed with the quality and servi My experience with Brandon Busker and the way he takes care of us and our Buick Enclave is the best!!!! We are impressed with the quality and service we receive. More
by dschmid1
Employees Worked With
December 11, 2018
Friendly staff Great employees. Austin Bowser was very helpful on the vehicles we were interested in. Austin helped set the vehicle up with onstar and phone. We are Great employees. Austin Bowser was very helpful on the vehicles we were interested in. Austin helped set the vehicle up with onstar and phone. We are very happy to have a great dealership in the area that treats their customers well. More
by nehrkorn
December 10, 2018
Good customer service. They were helpful with finding a car that was perfect for me and made sure i stayed within my budget. I found them easy to work with and they did ever They were helpful with finding a car that was perfect for me and made sure i stayed within my budget. I found them easy to work with and they did everything they could for me as a customer. I would recommend them for anyone else looking for a new or used vehicle. They are quality vehicles and affordable. More
by bma95
December 08, 2018
Oil change I need a oil change took them 30 minutes they were very friendly too. And I got there 30 minutes before closing and they didn't mind at all🙂 I need a oil change took them 30 minutes they were very friendly too. And I got there 30 minutes before closing and they didn't mind at all🙂 More
by rogerswartz
Employees Worked With
Rich Wallace
December 07, 2018
Repair headlight Headlight replaced and works excellent. I was told that it is difficult to replace on own. The actual service was 30 to 60 minutes. Cost was expens Headlight replaced and works excellent. I was told that it is difficult to replace on own. The actual service was 30 to 60 minutes. Cost was expensive for replacing a light bulb. With most of the cost being labor costs. Overall very pleased with the work done. More
by timbarrette
Employees Worked With
