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Rob Robb
Rob Robb at Bocker Auto Group

Rob Robb

Service Manager

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.6
37 Reviews

Love helping others, from opening a door, helping someone understand features in their vehicles to making sure "Mom" feels comfortable here at our store. Growing up I had interest in taking apart electronics and small engines which grew into working on vehicles. Started at Bockers as a technician, turned master technician to team leader to Service Manager. Making you smile makes my day better!

Dealership Experience

29 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

Specialties & Trainings

Customer Service

GM warranty

4.6

37 Reviews

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37 Reviews of Rob Robb

June 09, 2026

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Employee Rating

1st time I have needed to use the dealership for my vehicles major repair and it was easy and painless. I was impressed with communication and polite professionalism of all. I was easy to have to go i More

by jackie.warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Wayne McCarthy

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Jun 10, 2026

Bocker Auto Group responded

Thank you for your wonderful review, Jackie! We're thrilled to hear that your experience with Bocker Chevrolet GMC for your vehicle's major repair was easy and painless. Our team takes pride in providing excellent communication and a welcoming atmosphere, and it's great to know that you felt this during your visit. We truly appreciate your kind words and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2026

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Employee Rating

Worst customer service ever! I would never recommend them to anyone! Management is horrible! Very unprofessional staff! More

by jlamantia44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Gretchen Cross, Ty Johnson, Greg Stronczek, Jason Bardell

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Jun 07, 2026

Bocker Auto Group responded

Thank you for sharing your feedback. We appreciate your concerns regarding your experience with Bocker Chevrolet GMC. It's important to us that our customers feel valued and respected. Our team encourages you to reach out to us directly to address your concerns and work towards a positive experience for you in the future. Your feedback is vital in helping us improve our service. Sincerely, The Bocker Chevrolet GMC Team

May 30, 2026

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Employee Rating

Bocker Chevrolet always provides clean and timely service to all of our vehicles. The staff is helpfule and dependable. The shuttle service is also appreciated. More

by craigakroeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, April Fyock, Brad Leverton, Wayne McCarthy

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May 31, 2026

Bocker Auto Group responded

Thank you for your fantastic review, Craig! We’re pleased to hear that you consistently receive clean and timely service at Bocker Chevrolet GMC. Our staff takes pride in being helpful and dependable, and we're glad you appreciate our shuttle service. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 29, 2026

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Employee Rating

Excellent service representative Heather. Timely repair. I have confidence in the work that is done. More

by dthake26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, April Fyock, Brad Leverton, Wayne McCarthy, Gretchen Cross, Greg Stronczek, Jason Bardell

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Apr 29, 2026

Bocker Auto Group responded

Thank you for your kind words! We’re glad you received excellent service from Heather and that you were confident in the repairs at Bocker Chevrolet GMC. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 06, 2026

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Employee Rating

Brad, April & Heather in the service department are so easy to work with highly recommended More

by actionluy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, April Fyock, Brad Leverton, Austin Bowser, Greg Stronczek, Jason Bardell

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Apr 06, 2026

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Brad, April, and Heather in our service department. At Bocker Chevrolet GMC, we strive to provide excellent service, and it’s great to know that you felt well taken care of. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 04, 2026

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Employee Rating

April and the entire team at Bocker are friendly and have genuine care to ensure you and your vehicle are taken care of. More

by UK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, April Fyock, Brad Leverton, Wayne McCarthy, Jason Bardell

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Feb 04, 2026

Bocker Auto Group responded

Thank you for your review! We’re happy to hear that April and the team at Bocker Chevrolet GMC provided you with friendly service and genuine care for your vehicle. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

November 10, 2025

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Great company to work with, they make everything easy and always friendly. Competitive prices and great service! More

by sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Greg Stronczek, Jason Bardell

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Nov 11, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Sean! We're thrilled to hear that you found Bocker Chevrolet GMC easy to work with and that our team provided you with friendly service. We pride ourselves on offering competitive prices and great service, and it’s rewarding to know that it made a positive impact on your experience. Our team looks forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

October 29, 2025

Dealership Rating
Employee Rating

They were very professional and easy to work with and made the transaction smooth. I have dealt with them many times and it's always a pleasure. More

by ernie.bates
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker, Gary Shorter, Austin Bowser

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Oct 29, 2025

Bocker Auto Group responded

Thank you for your insightful review, Ernie! We're delighted to hear that your experiences with Bocker Chevrolet GMC have been smooth and professional. We genuinely appreciate your loyalty and look forward to assisting you again in the future. Please feel free to share your experience with others! Sincerely, The Bocker Chevrolet GMC Team

September 04, 2025

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Bocker Auto Group is top notch for making customers feel valued and cared for in any experience. More

by ktwells916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Dean Obert, Austin Bowser

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Sep 05, 2025

Bocker Auto Group responded

Thank you so much for your kind words! We at Bocker Chevrolet GMC are thrilled to hear that you felt valued and cared for during your experience with us. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back soon! Sincerely, The Bocker Chevrolet GMC Team

July 16, 2025

Dealership Rating
Employee Rating

Fantastic product, great service! ! Delbert has a great team, and is a great leader!!Glad to have them in town! More

by m.hoeft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, April Fyock, Brad Leverton, Wayne McCarthy, Greg Stronczek

Report | Print
Jul 16, 2025

Bocker Auto Group responded

Thank you for your review! We're happy to know that you had a great experience with us at Bocker Chevrolet GMC. Delbert and the team truly appreciate your feedback and support. We’re proud to serve this community and look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

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