213 Reviews of Bocker Auto Group - Service Center
satissfaction i bought my chevy malibu from Bockers i have always been very satisfied with the work that has been done pm ,u car and the pwople that helped me i bought my chevy malibu from Bockers i have always been very satisfied with the work that has been done pm ,u car and the pwople that helped me More
Good Service Always good service and a very professional staff at Bocker Auto Group. When I moved to FREEPORT six years ago I became a customer at Bocker’s I’ve ne Always good service and a very professional staff at Bocker Auto Group. When I moved to FREEPORT six years ago I became a customer at Bocker’s I’ve never been disappointed in the service or sales staff. This is a well managed dealership. More
Excellent Service Center I took my car into Bocker Service Center to get look at and fixed. They were very easy to get my car scheduled. Service Center crew was really nice an I took my car into Bocker Service Center to get look at and fixed. They were very easy to get my car scheduled. Service Center crew was really nice and super communicative with me on what needed to be fixed and how much it would cost me. They also reached out to me before even fixing anything which i really was thankful for that. I am very happy took my car to Bocker Auto Group. Big Thank You to the whole Bocker Auto Group employees. More
repaint vehicle hood The paint on the hood when vehicle was bought was not right. It was repainted. I need to take the vehicle back in 90 days to be checked The paint on the hood when vehicle was bought was not right. It was repainted. I need to take the vehicle back in 90 days to be checked More
Bocker was able to put in a new battery, change the oil. I had a dead battery and called AAA to provide a jump. I immediately called Bocker when my SUV was running. Remind you, I didn't have an appointment I had a dead battery and called AAA to provide a jump. I immediately called Bocker when my SUV was running. Remind you, I didn't have an appointment as had no idea when AAA would come to start my SUV. A service representative of Bocker told me to bring the car right in and they would work me in. They not only put in a new battery but rotated the tires and changed the oil all in a very timely manner. I was delighted to get it done. Great they had a battery on hand to install! Great experience! Brad and a female service agent were most helpful! More
Service This was my second free oil change & tire rotation after buying my new Impala. They always do an excellent job. I needed a car wash as I had road ta This was my second free oil change & tire rotation after buying my new Impala. They always do an excellent job. I needed a car wash as I had road tar on the car which I cannot get off. Jill mad sure I was able to get the car washed & not have to wait for hours. Your entire service crew is excellent! More
Awesome, as usual. Greeted nicely upon arrival, service is good and efficient, guys are just nice and personable. And I appreciate that! Makes feel like somebody actuall Greeted nicely upon arrival, service is good and efficient, guys are just nice and personable. And I appreciate that! Makes feel like somebody actually cares about the work they do and their customers are important to them. More
Service Brad in service department went above and beyond to resolve an issue with our Cadillac Que. we are always treated well at Bocker auto. Very friendly Brad in service department went above and beyond to resolve an issue with our Cadillac Que. we are always treated well at Bocker auto. Very friendly staff More
A pleasant surprise. I stopped by to have some work done on my current car and while I was waiting I decided to look around the used car area to see if there was something I stopped by to have some work done on my current car and while I was waiting I decided to look around the used car area to see if there was something I liked. I mentioned to one of the salesmen that I was wondering if John Wollny still worked there and he said yes and in fact he was there now. John came out to see me while I was looking through the cars and we talked a little about my last purchase and then started talking about my desire to trade up to a newer car. As it happened a 2016 Enclave had just came in and he asked if I would like to see it. One thing led to another and I ended up buying the newer car. Just like the first time, John was very friendly, informative and unfortunately quite convincing. I just picked up my car today and I couldn't be more happy with the car or the service that was afforded me by the entire Bocker group. I am very happy that I stopped by Bocker on that particular day. Thanks to everyone involved with my purchase. More
Good fast services. Oil change , no appointment necessary. Good fast service, fair price. Friendly courteous staff , everyone speaks to you. Clean, comfortable waiting Oil change , no appointment necessary. Good fast service, fair price. Friendly courteous staff , everyone speaks to you. Clean, comfortable waiting area, with fresh hot coffee. More