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Bocker Auto Group - Service Center

Freeport, IL

4.8
213 Reviews

213 Reviews of Bocker Auto Group - Service Center

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September 24, 2018

satissfaction i bought my chevy malibu from Bockers i have always been very satisfied with the work that has been done pm ,u car and the pwople that helped me More

by mimirn81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wollny
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. -Bocker Chevrolet Buick GMC Team

September 24, 2018

Good Service Always good service and a very professional staff at Bocker Auto Group. When I moved to FREEPORT six years ago I became a customer at Bocker’s I’ve ne More

by kathyh4141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys in the quick lube are super., John Wollny, Mike Haffele, Melissa Meinders
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for the positive review, Kathy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. -Bocker Chevrolet Buick GMC Team

September 21, 2018

Excellent Service Center I took my car into Bocker Service Center to get look at and fixed. They were very easy to get my car scheduled. Service Center crew was really nice an More

by hammiljordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2018 -

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

August 31, 2018

repaint vehicle hood The paint on the hood when vehicle was bought was not right. It was repainted. I need to take the vehicle back in 90 days to be checked More

by ljohnson1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Meinders
Sep 03, 2018 -

Bocker Auto Group responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle and we look forward to seeing you again in a few months to make sure all is well! Thank you again, -Bocker Chevrolet Buick GMC Team

August 27, 2018

Bocker was able to put in a new battery, change the oil. I had a dead battery and called AAA to provide a jump. I immediately called Bocker when my SUV was running. Remind you, I didn't have an appointment More

by ginnymeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Bocker Auto Group responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Bocker Chevrolet Buick GMC Team

August 20, 2018

Service This was my second free oil change & tire rotation after buying my new Impala. They always do an excellent job. I needed a car wash as I had road ta More

by cmleider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Obert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill
Aug 30, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Bocker Chevrolet Buick GMC Team

August 20, 2018

Awesome, as usual. Greeted nicely upon arrival, service is good and efficient, guys are just nice and personable. And I appreciate that! Makes feel like somebody actuall More

by kdehaven72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure exactly.
Aug 30, 2018 -

Bocker Auto Group responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Bocker Chevrolet Buick GMC Team

August 16, 2018

Service Brad in service department went above and beyond to resolve an issue with our Cadillac Que. we are always treated well at Bocker auto. Very friendly More

by steve82672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Bocker Auto Group responded

Thank you for your business and this review Steve. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. -Bocker Chevrolet Buick GMC Team

August 16, 2018

A pleasant surprise. I stopped by to have some work done on my current car and while I was waiting I decided to look around the used car area to see if there was something More

by rata2e1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wollny, Danny Busch
Aug 16, 2018 -

Bocker Auto Group responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. -Bocker Chevrolet Buick GMC Team

August 07, 2018

Good fast services. Oil change , no appointment necessary. Good fast service, fair price. Friendly courteous staff , everyone speaks to you. Clean, comfortable waiting More

by Mr. Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Allen
Aug 16, 2018 -

Bocker Auto Group responded

It's great to hear your oil change went well and that you had a pleasant experience in our waiting area. We look forward to seeing you again, take care! -Bocker Chevrolet Buick GMC Team

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